Transfer License

Aug 14, 2017

You use the Transfer License step in the Configure AppDNA Environment wizard when you need to transfer an AppDNA database’s licenses because, for example, you are moving your AppDNA server from one machine to another. For an overview of the license transfer procedure and when you need to use it, see Transfer Licenses.

The options in the Transfer License step are:

Database – Select the database for which you want to transfer the license.

If the database whose license you want to transfer does not appear in the list of databases, click Cannot see the database in the list. This opens the Enter Database Details dialog box, which is described below.
Export – Select this option to export the transfer token from the database. When you click Next, the Export Transfer Token step opens.

During this step you must provide the new AppDNA license server’s machine name. It is important that you specify this correctly, because otherwise you will not be able to complete the transfer process. After exporting the token, the database will be unlicensed until you complete the import steps.
Import – Select this option when you have already exported the transfer token from the database and you have moved the AppDNA license server to the new machine. When you click Next, the Import Transfer Token to Unlock Database step opens.

In this option, you specify the transfer token that you previously exported and the location of the new license server. This unlocks the database so that you can view reports. The final step in this option is to go to www.citrix.com to reallocate your licenses to the new license server machine and then activate them within AppDNA. You will then be able to view all of the relevant reports again.

Enter Database Details dialog box

The Enter Database Details dialog box opens when you click Cannot see the database in the list.

The options are:

Server name – Enter this as Machine\Instance, where Machine is the name of the machine that hosts the SQL Server installation and Instance is the SQL Server instance if a named instance is in use. If a named instance is not in use, omit the backslash (\). If the SQL Server uses a non-standard port, specify it using the Machine,Port notation, where Port is the custom port number.

Database name – The name of the database in SQL Server.

Authentication – This determines the authentication mechanism for connecting to SQL Server. The options are:

Windows authentication – This type of authentication uses the logged on Windows user account when connecting to the database.
SQL Server authentication – This opens two additional prompts:
- User name – Enter the user name to use when connecting to SQL Server.
- Password – Enter the password to use when connecting to SQL Server.

Click OK to close the dialog box and use the selected database.

To open this step

From the Windows Start > Programs menu on the AppDNA server machine, choose Citrix AppDNA > Management Tools > Configure AppDNA.
In the first step in the Configure AppDNA Environment wizard, select Licensing, and then click Next.
In the License Management step, choose Transfer .

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