Product Documentation

Replace (redownload) license files

May 30, 2014

Replacement license files are copies of license files you previously generated. You might need to download replacement files if you corrupt or delete a license file. You can choose how to redownload the licenses by using the By Host or By Allocation tabs.

To redownload license files using the License Administration Console

  1. For windows: Start the console (Start > All Programs > Citrix > License Administration Console). For License Server VPX and remote systems: Open a web browser and go to https://License Server Name:secureWebPort.
  2. Click Administration and Vendor Daemon Configuration.
  3. Click Import License.
  4. Click the My Account link.
  5. On the My Account page, enter your user ID and password.
  6. Select All Licensing Tools.
  7. From the main menu, select Redownload.
  8. Click Select All to select all items on all pages, click the Page check box to select all items on that page, or select the check boxes preceding the licenses that you want to download.
  9. Click Download and save the files to a location such as your desktop (remember the name of the file and location where you downloaded the file; you will need this location). You can save the file directly to the default location. The default locations for license files:
    • C:\Program Files\Citrix\Licensing\MyFiles on a 32-bit server
    • C:\Program Files(x86)\Citrix\Licensing\MyFiles on a 64-bit server
    • /opt/citrix/licensing/myfiles for License Server VPX
  10. If you copied the file directly to the MyFiles directory, or if the file has the same name as an existing one, select Overwrite License File on License Server.
  11. Click Import License.
  12. Click Vendor Daemon Configuration and click Administer in the Citrix vendor daemon line.
  13. Click Reread License Files to allow the license server to recognize the new file.

To redownload license files without the console

  1. From a Web browser, go to http://www.citrix.com.
  2. Click My Account and enter your user ID and password.
  3. From the main menu, select Redownload.
  4. Click Select All to select all items on all pages, click the Page check box to select all items on that page, or select the check boxes preceding the licenses that you want to download.
  5. Click Download and save the file to a location such as your desktop (remember the name of the file and location where you downloaded the file; you will need this location). You can save the file directly to the default location. The default locations for license files:
    • C:\Program Files\Citrix\Licensing\MyFiles on a 32-bit server
    • C:\Program Files(x86)\Citrix\Licensing\MyFiles on a 64-bit server
    • /opt/citrix/licensing/myfiles for License Server VPX
  6. At a command prompt, navigate to:
    • C:\Program Files\Citrix\Licensing\LS on a 32-bit computer
    • C:\Program Files (x86)\Citrix\Licensing\LS on a 64-bit computer
    • /opt/citrix/licensing/LS for License Server VPX

    and type the following command: lmreread -c @localhost -all