When you purchase a new Citrix product, your purchase includes a one-year membership in Citrix Subscription Advantage. This membership entitles you to, among other benefits, any product updates, including major and minor releases, released during your membership period. For example, if you purchased XenDesktop, Enterprise edition on July 22, 2013, you are entitled to any updates released for XenDesktop, Enterprise edition until July 21, 2014. After your initial one-year membership period expires, you may choose to renew your Subscription Advantage membership. After paying Citrix for your renewal, you can use the Citrix Licensing Manager to install your renewal licenses or you must go to citrix.com and download a license file containing your renewal license.
Subscription Advantage renewal license files contain licenses, known as renewal licenses, that extend your Subscription Advantage membership for a one-year period. These licenses are required to run any new product releases, excluding hotfixes, that are released during your membership period.
If you do not add the Subscription Advantage renewal licenses immediately, your Citrix products do not stop working. However, you cannot run any new software released during your renewed membership until you have the renewal license on your license server.
You do not need to download additional licenses when you install new versions of your products during this membership period. If Citrix releases a product version after your Subscription Advantage membership ends, you must renew your Subscription Advantage membership and obtain a renewal license before you can use the new product version.
You can find out what your Subscription Advantage dates are:
- In the License AdministrationConsole on the Dashboard.
- Using a text editor to view the license file.
When enabled, the Citrix Licensing Manager contacts Citrix.com web services weekly to check for available Subscription Advantage renewal licenses.
Based on how you configure it, the Citrix Licensing Manager automatically or manually checks for Subscription Advantage renewal licenses and notifies you or installs the licenses when found.
- In the Citrix Licensing Manager, click the settings icon in the upper left of the UI.
- Select how you want to be notified and if you want renewal licenses to be automically installed, and then click Save.
If the automatic checks for Subscription Advantage renewal licenses fail, check the firewall setting or configure a proxy. For this feature to work, the License Server must be able to access https://citrixservices.citrix.com.
For more information, see Configure a proxy server.
Manually add Subscription Advantage renewal files
After you download your Subscription Advantage renewal license file from citrix.com, you must add it to your license server. Copy the Subscription Advantage renewal license files to the same directory as your existing license files and reread the license files. By default, this location is C:\Program Files\Citrix\Licensing\MyFiles on a 32-bit server, C:\Program Files (x86)\Citrix\Licensing\MyFiles on a 64-bit server and /opt/citrix/licensing/LS for License Server VPX. After you add the renewal license to your license server, the license automatically unlocks any subsequent versions of the product released during the Subscription Advantage period.
Renewing only part of your Subscription Advantage membership
If you run products from two different releases in your environment (for example, you have a mixed XenDesktop environment of versions 5.0 and 7.0) and you are not purchasing Subscription Advantage for all your licenses, Citrix recommends that you separate the product licenses on two separate license servers. Subscription Advantage is applied to the older product versions first.
For example, if you own 200 licenses for 5.0 and you renew your Subscription Advantage membership for only 100 of those licenses, it is possible that those 100 renewal licenses, which are required for 7.0, could be consumed by connections to computers running 5.0.