Prerequisites to obtain your license files

August 16, 2024

Contributed by:

C S C

After you install the licensing components, you are ready to obtain your license files.

You can obtain your license files in several ways:

Studio in Citrix Virtual Apps and Desktops. For more information, see Licensing in the Citrix Virtual Apps and Desktops documentation.
Citrix Licensing Manager
License Administration Console
citrix.com

Before going to the Citrix website, you need the following information at hand:

Your user ID and password for My Account. You can register for this password on My Account.
The license code. Find this code at My Account on citrix.com or in an email you receive from Citrix.

Note: If you cannot locate these items, contact Citrix Customer Service.
The host ID of the server on which you installed the licensing components. The entry field for this name is case-sensitive, so ensure that you copy the name exactly as it appears on the computer.

You can find the License Server host name and MAC address (Ethernet) in the License Administration Console. The information is in the Administration area on the System Information tab. You can also run the host name command at a command prompt on the License Server.
How many licenses you want to include in the license file. You do not have to download all the licenses you are entitled to at once. For example, if your company purchases 100 licenses, you can allocate and download only 50 now. Later, you can allocate the rest in another license file. You can have more than one license file.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

Prerequisites to obtain your license files

August 16, 2024

Contributed by:

C S C

August 16, 2024

Contributed by:

C S C

Prerequisites to obtain your license files

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