Product Documentation

HDX Insight Reports

Dec 29, 2014
For virtual desktop traffic, the reports generated by NetScaler Insight Center are available on the HDX Insight node of the Dashboard. The HDX Insight reports provide complete visibility of the ICA traffic. The reports include the following categories of entities:
  • Users. Displays the reports for all the users accessing the applications in a selected time slot.
  • Applications. Displays the reports for total number of applications, and the total number of times the applications were launched, within the specified time slot.
  • Gateways. Displays the reports on the NetScaler appliances that act as gateways for incoming traffic.
  • Desktops. Displays the reports for the desktops used in the selected time frame.
  • Licenses. Displays the reports for total SSL VPN licenses used within the specified time slot.
    Note: The Licenses value does not apply to CloudBridge appliances.
The following table lists HDX Insight metrics:
Table 1. HDX Insight Metrics
Metrics Description
Users

WAN Latency

Average latency caused by the client side network.

DC Latency

Average latency caused by the server network.

ICA RTT

Average ICA RTT is the screen lag that the user experiences while interacting with an application or desktop hosted on XenApp or XenDesktop, respectively.

Bandwidth

Rate at which data is transferred over the ICA session.

Client Side NS Latency

Average latency caused by a NetScaler appliance when ICA traffic flows from client network to server network.

Server Side NS Latency

Average latency caused by a NetScaler appliance when ICA traffic flows from server network to client network.

Host Delay

Average delay in ICA traffic that passes through the NetScaler ADCs, caused by server network.

Client side zero window size event

This counter indicates how many times the client advertised a zero TCP window(in this interval).

Server side zero window size event

This counter indicates how many times the server advertised a zero TCP window (in this interval).

Client side fast RTO

This counter indicates how many times the retransmit timeout got invoked on the client side connection (in this interval).

Server side fast RTO

This counter indicates how many times the retransmit timeout got invoked on the server side connection (in this interval).

Client side CB

Checks whether CloudBridge is present on the client side in the ICA session path.

Server side CB

Checks whether CloudBridge is present on the server side in the ICA session path.

Applications

Total Session Launch Count

Total number of active sessions started during a given time interval.

Launch Duration

Average time taken to launch an application.

Apps

Total number of applications active during a time period on the network.

Client Type

Type of client which accesses the applications.

Client Version

The receiver version.

EUEM Session

Indicates the availability of EUEM data when an EUEM channel is established between the client and server.

Session Reconnects

Number of times the session reconnected.

MSI

Indicates if the connection is multi-stream ICA.

ACR (Automatic Client Reconnects)

Total number of times a client automatically reconnects users to disconnected sessions.

Desktop

Bandwidth

Average rate at which data is transferred over the ICA session.

Gateways

Total Session Launch Count

Total number of unique user sessions created during a given time interval.

Total Application Launch Count

Total number of unique applications launched during a given time interval.

Licenses

Licenses in use

Licenses in use for SSL VPN and ICA traffic.