Product Documentation

Managing NetScaler Insight Center

May 04, 2017

The configuration tab provides the interface through which you can manage the NetScaler Insight Center virtual appliance. You can perform management activities such as modify the network configuration, update logon credentials of devices, configure user accounts, and manage client sessions. You can also restart NetScaler Insight Center and configure security settings. You can further configure mail notifications to receive emails whenever an alert is raised.

Managing ICA Sessions

Updated: 2014-01-09

You can use the ICA session timeout feature to specify the time period for which an ICA session can remain in the idle state before being terminated. By default, if there is no flow of traffic, the session remains in active state for the first 2 minutes and then moves to Idle state.

For example, if you set the ICA session timeout value to 5 minutes, a session in which there is no traffic remains active for 2 minutes and then enters the idle state. If there is still no traffic at the end of another 5 minutes, the session is terminated. If the session has any traffic during the (2+5=) 7-minute period, the session moves to active state.

To set the ICA session time out value
  1. In the navigation pane, on the Configuration tab, click System.
  2. In the System pane, under System Settings, click Change ICA Session Timeout.
  3. In the Change ICA Session Timeout dialog box, set the Session Timeout value and click OK.

Modifying the Network Configuration

Updated: 2014-08-22

You can change the NetScaler Insight Center IP address, network mask, and gateway address that you specified for the NetScaler Insight Center virtual appliance during initial configuration.

To modify the network configuration of NetScaler Insight Center

On the Configuration tab, click System. Then, in the Setup NetScaler Insight Center group, click Network Configuration and enter the new value or values.

Updating Logon Credentials of Devices

Updated: 2014-08-22

If the logon credentials of a device changes after it is added to the inventory, NetScaler Insight Center is not able to connect to that appliance. In the user interface, the State column in the Inventory list displays a yellow or red circle in the row that lists the appliance.

Note: There can be many other reasons for this state change. A change in logon credentials is just one of the possible causes. To resolve this issue, you must acquire information about the credential change from the administrator of the device and update NetScaler Insight Center.

To update logon credentials for the NetScaler appliance

  1. On the Configuration tab, click Inventory.
  2. Select the device for which you want to update the credentials, and from the Action drop-down list, select Update Login Credentials.
  3. On the Update Login Credentials screen, enter the new credentials for the device.

Modifying the Time Zone

Updated: 2014-08-21

You can modify the time zone used by the NetScaler Insight Center virtual appliance's clock. The default time zone is UTC.

To modify the time zone

On the Configuration tab, click System. Then, in the System Settings group, click Change Time Zoneand select the time zone.

Configuring User Accounts

Updated: 2014-08-21

To allow a user to access NetScaler Insight Center virtual appliance, you must create an account for the user. Users are authenticated locally, on the virtual appliance. You can also enable external authentication for the user and specify the amount of time for which the a user can remain logged on.

To configure a user account

On the Configuration tab, navigate to System > User Administration > Users and, in the Users pane, add or edit a user account.

Managing Client Sessions

Updated: 2014-08-22

A client session is created when a user logs on to the NetScaler Insight Center virtual appliance. You can view all current client sessions in the Sessions pane, and you can end the session for a user.

To view client sessions, on the Configuration tab, in the navigation pane, expand System, and then click Sessions.

In the Sessions pane, you can view the following details:
  • User Name—User account that is being used for the session.
  • IP Address—IP address of the client from which the session has been created.
  • Port—Port being used for the session.
  • Login Time—Time at which the current session was created on NetScaler Insight Center.
  • Last Activity Time—Time at which user activity was last detected in the session.
  • Session Expires In—Time remaining before session expiry.

To end a client session, in the Sessions pane, click the session that you want to remove, and then click End Session.

Note: You cannot end a session from the client that initiated that session.

Restarting the NetScaler Insight Center

Updated: 2014-08-20

Restarting NetScaler Insight Center does not affect the devices monitored by NetScaler Insight Center. The devices continue to function during the restart process.

To restart NetScaler Insight Center

  1. On the Configuration tab, in the navigation pane, click System.
  2. In the System pane, under System Administration, click Reboot NetScaler Insight Center.
  3. At the confirmation prompt, Click Yes.

Configuring Security Settings in NetScaler Insight Center

Updated: 2014-08-22

NetScaler Insight Center applies a password policy and, optionally, a user-lockout policy to provide security against hackers and password-cracking software.

The password policy specifies the minimum length and complexity of a password. The user-lockout policy disables a user account if an incorrect password is entered a specified number of times.

You can specify the time period (user lockout interval) for how long the user account remains disabled, after which the user account is enabled automatically. A NetScaler Insight Center system administrator can enable a disabled user account within the user lockout interval.

Note: User lockout is disabled by default.

To set the Password policy

  1. On the Configuration tab, navigate to System > User Administration.
  2. In the User Configuration group, click Password policy, and set the password policy.

To set the user-lockout policy

  1. On the Configuation tab, click System > User Administration.
  2. In the User Configuration group, click User Lockout Configuration and set the user-lockout policy.

Configuring Mail Notifications

Updated: 2014-08-22

You must configure an email server to receive an email message each time an alert is raised. First configure an email server, and then configure a mail profile. In the mail profile, use semicolons to separate the addresses of the recipients.

To configure an email server

  1. On the Configuration tab, navigate to System > Notifications > Email.
  2. In the users pane, click Email Servers, and create an email server.

To configure an email distribution list

  1. On the Configuration tab, navigate to System > Notifications > Email.
  2. In the users pane, click Email Distribution List and then, create an email distribution list.

Modifying System Security Settings

Updated: 2014-08-22

For security reasons, you can specify that all communication between NetScaler Insight Center and a device must be over a secure channel. You can also specify HTTPS-only access to NetScaler Insight Center user interface.

To modify system settings

On the Configuration tab, click System. Then, in the System Settings group, click Change System Settings and select the settings that you want to apply.
Note: You can specify the session timeout value for a particular user or a group. To define the user-session timeout value or group-session timeout value, on the Configuration tab, navigate to System > User Administration , click Users or Groups, click Add, and specify the value.

Configuring DNS Server

You can now configure a DNS server when you set up the NetScaler Insight Center. Configuring a DNS server helps resolve the host name of a server into its IP address.

For example, while creating an email server, you now have an option to specify the server name of the server rather than the IP address.

To configure a DNS server

On the Configuration tab, click System and, in the right pane, click Set Up wizard and specify the DNS server IP address.

Or

On the Configuration tab, click System, in the right pane, click Network Configuration and specify the DNS server IP address.