Product Documentation

Before You Begin

Sep 06, 2017

Before you install NetScaler MAS, you must understand the software requirements, browser requirements, port information, license information, and limitations.

NetScaler MAS Features Supported by NetScaler Versions

NetScaler MAS is compatible with the following products. 

NetScaler MAS Feature NetScaler Software Version

StyleBooks

10.5 and later

OpenStack/CloudStack Support

  • 10.5 and later
  • 11.0 and later - If a partition is required
  • 11.1 and later - If partition on shared virtual LAN is required

NSX Support

11.1 Build 47.14 and later (VPX)

Mesos/Marathon Support

10.5 and later

Backup/Restore

  • 10.1 and later
  • For SDX 11.0 and later

Monitoring/Reporting & Configuration using Jobs

10.1 and later

Analytics

Web Insight

10.1 and later

HDX Insight

10.1 and later

Security Insight

11.0.65.31 and later

Gateway Insight

11.0.65.31and later

Cache Insight

10.5 and later*

* Integrated Cache Metrics are not supported in NetScaler MAS with NetScaler instances running version 11.0 build 66.x.

NetScaler MAS Features Supported by CloudBridge and NetScaler SD-WAN WO Versions

NetScaler MAS Feature CloudBridge / NetScaler SD-WAN WANOP

Monitoring/Reporting & Configuration using Jobs

CloudBridge 7.4.0 and later

Analytics

HDX Insight

CloudBridge 7.4.0 and later

WAN Insight

CloudBridge 7.4.0 and later

NetScaler MAS Features Supported by XenApp and XenDesktop Versions

NetScaler MAS Feature XenApp / XenDesktop Version

HDX Insight

XenAPP 6.5, build 6682 with HRP01

HDX Insight

XenDesktop 7.0, build 3018

Note

The NetScaler Gateway feature (branded as Access Gateway Enterprise for versions 9.3 and 10.x) must be available on the NetScaler instance. NetScaler MAS does not support standalone Access Gateway Standard appliances.

NetScaler MAS can generate reports for applications that are published on XenApp or XenDesktop and accessed through Citrix Receiver. However, this capability depends on the operating system on which Receiver is installed. Currently, a NetScaler ADC does not parse ICA traffic for applications or desktops that are accessed through Citrix Receiver running on IOS, or Android operating systems.

Thin Clients Supported for HDX Insight

The following Thin Clients support HDX Insight for NetScaler MAS:

  • WYSE Windows based Thin Clients
  • WYSE Linux based Thin Clients
  • WYSE ThinOS based Thin Clients
  • 10Zig Ubuntu based Thin Clients

Inter-Operability Matrix of NetScaler SD-WAN Platform Editions and NetScaler MAS Features

Platform Editions Discovery Configuration Monitoring Reporting Event Management (SNMP Traps) HDX Insight and WAN Insight Analytics Multi-Hop Insight

NetScaler SD-WAN WANOP

Yes

Yes

Yes

Yes

Yes

Yes

Yes

NetScaler SD-WAN Enterprise

Yes

No

No

No

No

No

Yes

Thin Clients Supported for NetScaler SD-WAN

NetScaler MAS supports the following thin clients for monitoring NetScaler SD-WAN deployments:

  • Dell Wyse WTOS Model R10L Rx0L Thin Client
  • NComputing N400
  • Dell Wyse WTOS Model CX0 C00X Xenith
  • Dell Wyse WTOS Model TXO T00X Xenith2
  • Dell Wyse WTOS Model CX0 C10LE
  • Dell Wyse WTOS Model R00LX Rx0L HDX Thin Client
  • Dell Wyse Enhanced Suse Linux Enterprise, Model Dx0D, D50D
  • Dell Wyse ZX0 Z90D7 (WES7) Thin Client

Operating Systems and Receiver Versions

The following table lists the operating systems supported by NetScaler MAS, and the Citrix Receiver versions currently supported with each system:

Operating System Receiver Version

Windows

4.0 Standard Edition

Linux

13.0.265571 and later

Mac

11.8, build 238301 and later

HTML5

1.5*

ChromeApp

1.5*

* Applicable with CloudBridge release 7.4 and later.

Supported Browsers

The following table lists the web browsers supported by NetScaler MAS:

Web Browser Version

Internet Explorer

11.0 and later

Google Chrome

Chrome 19 and later

Safari

Safari 5.1.1 and later

Mozilla Firefox

Firefox 3.6.25 and later

Ports

NetScaler MAS uses the NetScaler ADC's NetScaler IP (NSIP) address to communicate with the ADC. For communication purposes, the following ports must be open between the NetScaler ADC and NetScaler MAS.

Type Port Details

TCP

80/443

  • For NITRO communication from NetScaler MAS to NetScaler or CloudBridge instance.
  • 443 - For NITRO communication between NetScaler MAS servers in high availability mode.

TCP

22

  • For SSH communication from NetScaler MAS to NetScaler or CloudBridge instance.
  • For synchronization between NetScaler MAS servers deployed in high availability mode.

UDP

4739

For AppFlow communication from NetScaler or CloudBridge instance to NetScaler MAS.

ICMP

No reserved port

To detect network reachability between NetScaler MAS and NetScaler instances, SD WAN instances, or the secondary NetScaler MAS server deployed in high availability mode.

SNMP

161, 162

To receive SNMP events from NetScaler instance to NetScaler MAS. 

Syslog

514

To receive syslog messages in NetScaler MAS from NetScaler or CloudBridge instance.

TCP

25

To send SMTP notifications from NetScaler MAS to users. 

TCP

389/636

Default port for authentication protocol. For communication between NetScaler MAS and LDAP external authentication server.

UDP

123

Default NTP server port for  synchronizing with multiple time sources.

RADIUS

1812

Default port for authentication protocol. For communication between NetScaler MAS and RADIUS external authentication server.

TACACS

49

Default port for authentication protocol. For communication between NetScaler MAS and TACACS external authentication server.

TCP

5557

For logstream communication from NetScaler to NetScaler MAS.

TCP

5454

Default port for communication, and database synchronization in between NetScaler MAS nodes in high availability mode.

TCP

27000

License port for communication between NetScaler MAS license server and CPX instance.

TCP

7279

Citrix vendor deamon port.

NetScaler Instance License Information Required for NetScaler MAS Analytics

The data collected by NetScaler MAS depends on the version and licenses of the NetScaler instances being monitored.

HDX Insight

HDX Insight reports are displayed only for NetScaler Platinum and Enterprise appliances running release 10.1, 10.5, 11.0, and 11.1.

License/Duration 5 minutes 1 Hour 1 Day 1 Week > 1 Month

Standard

Enterprise

Platinum

Limitation

NetScaler MAS supports IPv6 address to access the GUI for Management purposes only.