Product Documentation

System Requirements

Sep 07, 2017

Before you install NetScaler MAS, you must understand the software requirements, browser requirements, port information, license information, and limitations.

Minimum NetScaler Versions Required for NetScaler MAS Features

NetScaler MAS Feature NetScaler Software Version

StyleBooks

10.5 and later

OpenStack/CloudStack Support

  • 10.5 and later
  • 11.0 and later - If a partition is required
  • 11.1 and later - If partition on shared virtual LAN is required

NSX Support

11.1 Build 47.14 and later (VPX)

Mesos/Marathon Support

10.5 and later

Backup/Restore

  • 10.1 and later
  • For SDX 11.0 and later

Monitoring/Reporting & Configuration using Jobs

10.1 and later

Analytics

Web Insight

10.1 and later

HDX Insight

10.1 and later

Security Insight

11.0.65.31 and later

Gateway Insight

11.0.65.31and later

Cache Insight

10.5 and later*

* Integrated Cache Metrics are not supported in NetScaler MAS with NetScaler instances running version 11.0 build 66.x.

Inter-Operability Matrix of NetScaler SD-WAN Platform Editions / Versions and NetScaler MAS Features

Platform Edition Discovery Configuration Monitoring Reporting ( Network Reports) Event Management HDX Insight WAN Insight HDX Insight (Multi-hop Deployment)

NetScaler SD-WAN WANOP

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

NetScaler SD-WAN SE

Yes

No 

No

No

No

No

No 

Yes

NetScaler SD-WAN EE

Yes

No

No

No 

No

Yes

No

Yes

NetScaler SD-WAN versions supported by NetScaler MAS

Platform Edition NetScaler SD-WAN Version NetScaler MAS Version

NetScaler SD-WAN WANOP

Citrix CloudBridge 7.4 and later

NetScaler MAS 11.0 and later

NetScaler SD-WAN SE

NetScaler SD-WAN 9.3.0 and later

NetScaler MAS 12.0.53.8 and later 

NetScaler SD-WAN EE

NetScaler SD-WAN 9.3.0 and later

NetScaler MAS 12.0.53.8 and later

Thin Clients Supported for NetScaler SD-WAN Instances

NetScaler MAS supports the following thin clients for monitoring NetScaler SD-WAN deployments:

  • Dell Wyse WTOS Model R10L Rx0L Thin Client
  • NComputing N400
  • Dell Wyse WTOS Model CX0 C00X Xenith
  • Dell Wyse WTOS Model TXO T00X Xenith2
  • Dell Wyse WTOS Model CX0 C10LE
  • Dell Wyse WTOS Model R00LX Rx0L HDX Thin Client
  • Dell Wyse Enhanced Suse Linux Enterprise, Model Dx0D, D50D
  • Dell Wyse ZX0 Z90D7 (WES7) Thin Client

Requirements for NetScaler MAS Analytics

Minimum XenApp and XenDesktop Versions Required for NetScaler MAS Features

NetScaler MAS Feature XenApp / XenDesktop Version

HDX Insight

XenAPP 6.5, build 6682 with HRP01

HDX Insight

XenDesktop 7.0, build 3018

Note

The NetScaler Gateway feature (branded as Access Gateway Enterprise for versions 9.3 and 10.x) must be available on the NetScaler instance. NetScaler MAS does not support standalone Access Gateway Standard appliances.

NetScaler MAS can generate reports for applications that are published on XenApp or XenDesktop and accessed through Citrix Receiver. However, this capability depends on the operating system on which Receiver is installed. Currently, a NetScaler ADC does not parse ICA traffic for applications or desktops that are accessed through Citrix Receiver running on IOS or Android operating systems.

Thin Clients Supported for HDX Insight

  • WYSE Windows based Thin Clients
  • WYSE Linux based Thin Clients
  • WYSE ThinOS based Thin Clients
  • 10Zig Ubuntu based Thin Clients
  • IGEL UD3 W7+ (M340)
  • IGEL UD3 W7 (M340C)

NetScaler Instance License Required for HDX Insight

The data collected by NetScaler MAS for HDX Insight depends on the version and licenses of the NetScaler instances being monitored. HDX Insight reports are displayed only for NetScaler Platinum and Enterprise appliances running release 10.1, 10.5, 11.0, and 11.1.

NetScaler License/Duration 5 minutes 1 Hour 1 Day 1 Week > 1 Month

Standard

Enterprise

Platinum

Supported Operating Systems and Receiver Versions

The following table lists the operating systems supported by NetScaler MAS, and the Citrix Receiver versions currently supported with each system:

Operating System Receiver Version

Windows

4.0 Standard Edition

Linux

13.0.265571 and later

Mac

11.8, build 238301 and later

HTML5

1.5*

ChromeApp

1.5*

* Applicable with CloudBridge release 7.4 and later.

Supported Browsers

The following table lists the web browsers supported by NetScaler MAS:

Web Browser Version

Internet Explorer

11.0 and later

Google Chrome

Chrome 19 and later

Safari

Safari 5.1.1 and later

Mozilla Firefox

Firefox 3.6.25 and later

Ports

NetScaler MAS uses the NetScaler ADC's NetScaler IP (NSIP) address to communicate with the ADC. For communication purposes, the following ports must be open between the NetScaler ADC and/or SD-WAN instances and NetScaler MAS.

Type Port Details

TCP

80/443

  • For NITRO communication from NetScaler MAS to NetScaler or CloudBridge instance.
  • 443 - For NITRO communication between NetScaler MAS servers in high availability mode.

TCP

22

  • For SSH communication from NetScaler MAS to NetScaler or CloudBridge instance.
  • For synchronization between NetScaler MAS servers deployed in high availability mode.

UDP

4739

For AppFlow communication from NetScaler or CloudBridge instance to NetScaler MAS.

ICMP

No reserved port

To detect network reachability between NetScaler MAS and NetScaler instances, SD WAN instances, or the secondary NetScaler MAS server deployed in high availability mode.

SNMP

161, 162

To receive SNMP events from NetScaler instance to NetScaler MAS. 

Syslog

514

To receive syslog messages in NetScaler MAS from NetScaler or CloudBridge instance.

TCP

25

To send SMTP notifications from NetScaler MAS to users. 

TCP

389/636

Default port for authentication protocol. For communication between NetScaler MAS and LDAP external authentication server.

UDP

123

Default NTP server port for  synchronizing with multiple time sources.

RADIUS

1812

Default port for authentication protocol. For communication between NetScaler MAS and RADIUS external authentication server.

TACACS

49

Default port for authentication protocol. For communication between NetScaler MAS and TACACS external authentication server.

TCP

5557, 5558

For logstream communication from NetScaler to NetScaler MAS.

TCP

5454

Default port for communication, and database synchronization in between NetScaler MAS nodes in high availability mode.

TCP

27000

License port for communication between NetScaler MAS license server and CPX instance.

TCP

7279

Citrix vendor deamon port.

Limitation

NetScaler MAS supports IPv6 address for Management access only.