Product Documentation

XenMobile Server

Apr 13, 2017

Current release: XenMobile Server 10.5

For information specific to the XenMobile cloud offering, see XenMobile Service.

For information about earlier XenMobile Server releases, see the following sections:

XenMobile Server 10.4

XenMobile Server 10.3.x

XenMobile Server 10.1

XenMobile Server 10

XenMobile 9



Before you upgrade to XenMobile 10.5 (on-premises)

  1. If the virtual machine running the XenMobile Server to be upgraded has less than 4 GB of RAM, increase the RAM to at least 4 GB. Keep in mind that the recommended minimum RAM is 8 GB for production environments.
  2. Make a note about your configurations for the Passcode and Restrictions device policies for Windows tablets. Those policies are no longer based on WMI. As a result, the upgrade removes the existing configurations. After the upgrade, reconfigure the Passcode and Restrictions device policies for Windows tablets.
  3. To access the XenMobile management console, use only the XenMobile Server fully qualified domain name (FQDN) - the enrollment FQDN - or the IP addresses of the node. Console access directly through a load balancing virtual IP address or a NAT'd IP address requires installation of XenMobile Server 10.5 rolling patch 1. That patch was released on March 22, 2017. For details, see
  4. The Subscription Advantage (SA) date on your Citrix license must be later than June 1, 2016. You can view your SA date next to the license in the License Server. To renew the SA date on your license, download the latest license file from the Citrix Portal and upload the file to the Licensing Server. For more information, see

You can directly upgrade to XenMobile 10.5 from XenMobile 10.4 or 10.3.6. You have these options for upgrading to XenMobile 10.5:

  • To upgrade from XenMobile 9.0 to XenMobile 10.5. Use the XenMobile Upgrade Tool that is built in to the latest XenMobile release. The Upgrade Tool supports all XenMobile 9 editions: MDM, App, and Enterprise.
  • To upgrade from XenMobile 10.4 or 10.3.6 to XenMobile 10.5. Use the Release Management page in the XenMobile console. You do not use the Upgrade Tool to upgrade XenMobile 10 installations.

To perform the upgrade, you use xms_10.5.0.24.bin. In the XenMobile console, click the gear icon in the upper-right corner of the console and then click Release Management. Click Upgrade and then upload the BIN file. Upgrade files for supported hypervisors are:


  • To upgrade from XenMobile 10, 10.1, or 10.3 to XenMobile 10.5. First, use the Release Management page in the XenMobile console to upgrade to XenMobile 10.3. Then, use the Release Management page in the XenMobile console to upgrade from XenMobile 10.3 to XenMobile 10.5. You do not use the Upgrade Tool for these installations.

For information about upgrading, see Upgrade and its subarticles.

To complete a new installation of the latest release of XenMobile, see Install and configure.