Product Documentation

XenMobile Server

Sep 18, 2017

Current release: XenMobile Server 10.7

XenMobile Server is an on-premises enterprise mobility management solution that offers mobile device management (MDM) and mobile application management (MAM) capabilities.

The cloud service version of XenMobile Server is called XenMobile Service.

The XenMobile Apps are productivity and communication apps that are offered as a part of the XenMobile solution.

For information specific to the XenMobile cloud offering, see XenMobile Service. For information about the XenMobile Apps, see XenMobile Apps. 

For the XenMobile Server and apps, Citrix supports the current and prior two versions of XenMobile. For a list of new features, known and fixed issues in the prior two versions, see:

For PDFs of the documentation for all versions earlier than the most recent version, see the Archive List of Legacy Documents

XenMobile 9. This version reached the End of Life (EOL) lifecycle status as of June 30, 2017. When a product release reaches EOL, you can use the product within the terms of your product licensing agreement, but the available support options are limited. Historical information appears in the Knowledge Center or other online resources. The documentation is no longer updated and is provided on an as-is basis. For more information about product lifecycle milestones, see the Product Matrix.

For five years beyond the EOL date, you can download a PDF of the XenMobile 9 documentation from the Archive List of Legacy Documents.

For more information about moving from XenMobile 9 to XenMobile 10.6 or earlier, or to XenMobile Service via Citrix Cloud, see this Citrix.com page.

Upgrades

Important

Before you upgrade to XenMobile 10.7 (on-premises)

  1. If the virtual machine running the XenMobile Server to be upgraded has less than 4 GB of RAM, increase the RAM to at least 4 GB. Keep in mind that the recommended minimum RAM is 8 GB for production environments.
  2. For upgrades from XenMobile 10.4 or earlier: Make a note about your configurations for the Passcode and Restrictions device policies for Windows tablets. Those policies are no longer based on WMI. As a result, the upgrade removes the existing configurations. After the upgrade, reconfigure the Passcode and Restrictions device policies for Windows tablets.
  3. If you have the deprecated Enterprise Data Protection device policy configured, delete the policy before upgrading.
  4. Recommendation: Before you install a XenMobile update, use the functionality in your virtual machine (VM) to take a snapshot of your system. Also, back up your system configuration database. If you experience issues during an upgrade, complete backups enable you to recover.

You can directly upgrade to XenMobile 10.7 from XenMobile 10.6 or 10.5. You have these options for upgrading to XenMobile 10.7:

  • To upgrade from XenMobile 10.6 or XenMobile 10.5 to XenMobile 10.7. Use the Release Management page in the XenMobile console. You do not use the Upgrade Tool to upgrade XenMobile 10 installations.

To perform the upgrade, you use xms_10.7.0.20.bin. In the XenMobile console, click the gear icon in the upper-right corner of the console and then click Release Management. Click Upgrade and then upload the BIN file. Upgrade files for supported hypervisors are:

xms_10.7.0.20.xenserver.xva
xms_10.7.0.20.HyperV.zip
xms_10.7.0.20.vmware.ova

  • To upgrade from XenMobile 10.4 to XenMobile 10.7. Use the Release Management page in the XenMobile console to upgrade in the following sequence. You do not use the Upgrade Tool for these installations.
    • Upgrade from XenMobile 10.4 to XenMobile 10.6.
    • Upgrade from XenMobile 10.6 to XenMobile 10.7.
  • To upgrade from XenMobile 10.3.6 to XenMobile 10.7. Use the Release Management page in the XenMobile console to upgrade in the following sequence. You do not use the Upgrade Tool for these installations.
    • Upgrade from XenMobile 10.3.6 to XenMobile 10.5.
    • Upgrade from XenMobile 10.5 to XenMobile 10.7.
  • To upgrade from XenMobile 10 or 10.1 to XenMobile 10.7. First, use the Release Management page in the XenMobile console to upgrade in the following sequence. You do not use the Upgrade Tool for these installations.
    • Upgrade from XenMobile 10 or 10.1 to XenMobile 10.3.5
    • Upgrade from XenMobile 10.3.5 to XenMobile 10.4.
    • Upgrade from XenMobile 10.4 to XenMobile 10.6.
    • Upgrade from XenMobile 10.6 to XenMobile 10.7.
  • To upgrade from XenMobile 9.0 to XenMobile 10.7. Use the XenMobile Upgrade Tool that is built in to XenMobile 10.6. Verify that your XenMobile 10.6 environment is working and then upgrade from XenMobile 10.6 to XenMobile 10.7. The Upgrade Tool supports all XenMobile 9 editions: MDM, App, and Enterprise.

For information about upgrading, see Upgrade and its subarticles.

To complete a new installation of the latest release of XenMobile, see Install and configure.