Important: When you add users to Active Directory, you must enter the first
name, last name, and email in the user properties. If you do not configure
users in Active Directory with this information, App Controller cannot
synchronize these individuals. When users attempt to start an app, users
receive a message that they are not authorized to use the app.
App Controller 2.8 From Earlier App Controller Versions
You can upgrade
from AppController 2.5, or 2.6 to App Controller 2.8. Upgrades from
AppController versions before 2.5 are not supported.
Before you start
the upgrade, do the following:
- Take a snapshot of the
virtual machine (VM) in the XenCenter or vSphere console or in Microsoft
- Make sure that App
Controller has an active network connection with valid credentials to Active
If you do not
have an active network connection to Active Directory, the upgrade fails and
reverts back to the previous version.
- After the upgrade is
complete, either close and then open the web browser, or clear the browser
configuration is large, the upload might take several minutes. Do not interrupt
the upgrade process before it is complete.
When the upgrade
file successfully uploads, you receive a prompt to restart App Controller. If
you choose to restart App Controller at a later time, you need to restart by
using the command-line console.
information about upgrading App Controller, see
about upgrading a high availability pair, see
Configuring High Availability.