Product Documentation

Server Properties

Jan 12, 2017

Server properties are global properties that apply to operations, users, and devices across an entire XenMobile instance. Citrix recommends that you evaluate for your environment the server properties covered in this article. Be sure to consult with Citrix before changing other server properties.

Be aware that a change to some server properties requires a restart of each XenMobile server node. XenMobile notifies you when a restart is required.

Server Property

Notes

Block Enrollment of Rooted Android and Jailbroken iOS Devices

When this property is True, XenMobile blocks enrollments for rooted Android devices and jailbroken iOS devices. Default is False. Recommended setting is True for all security levels.

Enrollment required

This property, which applies only when the XenMobile Server Mode is ENT, specifies whether you require users to enroll in MDM. The property applies to all users and devices for the XenMobile instance. Requiring enrollment provides a higher level of security; however, that decision depends on whether you want to require MDM. By default, enrollment is not required.

When this property is False, users can decline enrollment, but may still access apps on their devices through the XenMobile Store. When this property is True, any user who declines enrollment is denied access to apps.

If you change this property after users enroll, the users must re-enroll.

For a discussion about whether to require MDM enrollment, see Device Management and MDM Enrollment.

XenMobile MDM Self Help Portal console max inactive interval (minutes)

Note: This property name reflects the older XenMobile versions. The property controls the XenMobile console max inactive interval.

The number of minutes after which XenMobile logs an inactive user out of the XenMobile console. A time-out of 0 means an inactive user remains logged in. Default is 30.

Inactivity Timeout in Minutes

The number of minutes after which XenMobile logs out an inactive user who used the XenMobile server Public API to access the XenMobile console or any third-party app. A time-out value of 0 means an inactive user remains logged in. For third-party apps that access the API, remaining logged in is typically necessary. Default is 5.

iOS Device Management Enrollment Install Root CA if Required

When this property is True, XenMobile checks if the user has the root CA installed on the device and, if the root certificate is missing, installs it. A third-party public certificate trusted by iOS is required. Default is True.

If you are using trusted certificates and the iOS device trusts the issuer, setting this property to False improves the MDM user enrollment experience because Secure Hub doesn't prompt the user to install another certificate and enter their PIN. However, we don't recommend setting the property to False if you are using a self-signed SSL Listener certificate on the XenMobile server.

Some server properties help improve performance and stability. For details, see Tuning XenMobile Operations.