- Product Catalogs
- Product Bundles
- Scheduling activation
Product bundles represent the package a customer buys. Product bundle can be compared to subscription plans. When a consumer buys a subscription plan, the system has to provision the plan (perform activities such as activate the plan, associate it with a phone, give it a phone number, and so on). Once provisioned, the consumer would make calls, send SMS messages, and consume internet data. In addition, the service may also provide other services such as broadband data or cable service.
Entitlements determine how much of what product is included as part of a subscription to a bundle. These are described as the amount of units of one or more products included in the subscription. It is possible to include entitlements to other services as part of entitlement of a bundle For example, three pay-per-view movies free when you buy the mobile phone plan to facilitate cross-selling. The operator can give unlimited entitlements to products (for example, unlimited internet data) that can be consumed by a given resource such as a phone plan. CloudPortal Business Manager is aware of what resources can be consumed directly by a given resource, so it will allow unlimited entitlements only to such products.
Any changes, additions or deletions made when managing products and bundles are made visible to the consumer in a controlled manner. This ensures accurate billing for the consumer based on the then prevailing rates for a product or bundle. In order to ensure accuracy and auditablity, all changes made to product and bundle definitions are revised. A revision is made visible (or activated) on a date specified by the operator.
At any given time (except when the product is first installed), there is a currently active revision. In addition, there is always a revision that is being planned. Whenever a revision becomes activated, a new revision is automatically ready for planning. To activate a revision, you can either schedule the activation for a particular date or activate it immediately. When there are multiple revisions for any day (if revisions are created and activate immediately, it is possible to have multiple revisions for a given day), only the last revision for that date is used by the rating system. Therefore, the option of activating a revision immediately should be used only to correct errors, as consumers may see one price (before activating the new revision) when subscribing, but be charged another price (the new revision price) when being rated.
Synchronizes the channel catalog with the current plan of the reference catalog. Charges are copied for the new products that come into being. Any new bundles created can now be consumed in the channel catalog. Also, retired products are marked retired in the channel catalog. Since syncing is a modification to the channel catalog plan, the changes will take effect only in the next plan of the channel catalog.