Dec. 22, 2015
The status of your portal can be summarized in an overall rating called "health." The health status is set manually. It is visible to customer users and users within your organization who have the required permissions. Service health is a quick way to let your own personnel and customers know how the system is doing. Most users can see the service health.
To ensure that scheduled maintenance activities get created correctly, set the appropriate timezones for users.
Timezone Setting in the CloudPortal UI
Timezone Setting in the Database
If you have several users in an account, and if you wish to run a single SQL query to set the timezone for these users in the database, you can change the the timezone setting in the database. Timezones are set in the user_time_zone column of the cloud_portal.users table in the database.
When you need to take a zone offline for necessary modifications, you can schedule a maintenance window. The maintenance window schedule is visible to customer users and users within your organization who have the required permissions. This provides a way to let your own personnel and customers know when to expect possible service interruptions as well as improvements in the service.