Product Documentation

Managing Exchange Contacts

Jun 05, 2015
When Exchange services are provisioned to customers, users can view their company's Global Address Lists, send email to contacts in the list from Microsoft Outlook, add and modify contacts, and assign contacts to distribution groups.

Full Customer Service Administrators can add, modify, and delete contacts as well as prevent contacts from displaying in the Global Address List.

To add new contacts

  1. From the Services Manager menu bar, click Services > Exchange > Contacts.
  2. Under Contact Management, click New Contact. A blank Contact Details form appears.
  3. Enter the details of the contact. Fields marked with an asterisk (*) are required.
  4. Click Save.

To prevent contacts from appearing in the Global Address List

  1. From the Services Manager menu bar, click Services > Exchange > Contacts.
  2. Select the contact you want to hide.
  3. On the Contact Details form, select the Hide From Address List checkbox.
  4. Click Save.