Product Documentation

Exchange Provisioning Changes in Active Directory

Jun 05, 2015

Changes When Provisioning Customers

When a customer is provisioned with the Exchange service, the following changes occur:
  • The global security group SERVICEADMINS <CustomerShortName> HE is created and all Full Service Administrator users are added as members.
  • The global security group HE <CustomerShortName> <ServiceAccessLevelName> is created for each user plan selected for the customer. No members are added to these groups until users are provisioned with the Exchange service at the corresponding level.
  • The global security group HE <CustomerShortName> NONE is created. No members are added to this group until users are deprovisioned.
  • If public folders are enabled, the public folder is saved in Exchange Management Shell. To view folder details, use the Get-PublicFolder cmdlet.

Changes When Provisioning Users

When a user is provisioned with the Exchange service, the following changes occur:
  • The user becomes a member of the HE <CustomerShortName> <ServiceAccessLevelName>.
  • For customers provisioned with Exchange 2007 services, user mailboxes are created and saved in the Exchange Management Console under Recipient Configuration > Mailbox.

Changes When Adding Contacts

When contacts are added for a customer, the following changes occur:
  • A Contact Type object is created under the customer organizational unit (OU) using the format <ContactName>_<CustomerShortName>.
  • For customers provisioned with Exchange 2007 services, a contact record is created and saved in the Exchange Management Console under Recipient Configuration > Mail Contact.

Changes When Creating Distribution Groups

When distribution groups are created for a customer, the following changes occur:
  • A universal distribution group is created under the customer OU using the format Distribution <CustomerShortName> <DistributionGroupName>
  • For customers provisioned with Exchange 2007 services, a distribution group record is created and saved in the Exchange Management Console under Recipient Configuration > Distribution Group.