Product Documentation

File Sharing Services

Jun 05, 2015
Updated: 2013-05-07

CloudPortal Services Manager File Sharing Services provide file sharing services from the cloud. A service provider can host a file server with multiple customer file shares on the system directory. Security permissions limit customer access to shared folders. File Sharing Services work with the Services Manager Citrix Service, enabling file shares to be configured as Citrix resources and accessed in a Citrix XenApp session.

Prerequisites

  • Firewalls: Open SMB (445) and RPC (various) ports bi-directionally between the DNS server(s) and both the CortexWeb and Provisioning servers.

    RPC uses random ports above port 1056, therefore non-stateful inspection firewalls might require open ports above 1056.

  • When configuring the File Sharing customer plan, Services Manager can create the file share path you specify, if it does not exist already, provided Services Manager has permissions on the server. If not, be sure to create the file share you wish to use with Services Manager prior to configuring the customer plan.

To configure the File Sharing service

  1. Enable the service at the top environment level and create a default customer plan:
    1. From the Services Manager menu bar, select Configuration > System Manager > Service Deployment.
    2. Expand File Sharing and then click Customer Plans.
    3. Under New Customer Plan, in Name, type Default.
    4. Click Create.
    5. In File Share Path, enter the path of the file share you wish to use.
      Note: If the specified path does not exist, Services Manager can create it, provided it has permissions on the specified server. Otherwise, be sure the path exists before configuring the customer plan.
    6. Click Apply Changes.
    7. Click Save.
  2. Enable the service at the location level:
    1. From the Services Manager menu bar, select Configuration > System Manager > Service Deployment, under Service Filter select Active Directory Location Services, and then choose a Location Filter if applicable.
    2. Expand File Sharing and then click Save.
  3. Assign server roles:
    1. From the Services Manager menu bar, select Configuration > System Manager > Server Roles and then expand the entry for the server hosting file sharing.
    2. Under Server Roles, select File Sharing and then click Save.
  4. Create a server collection:
    1. From the Services Manager menu bar, select Configuration > System Manager > Server Collections.
    2. Click New Server Collection and complete the following fields:
      • In Name, enter a unique name for the server collection.
      • In Display Label, enter a friendly name for the server collection.
      • In Service, select File Sharing.
      • In Servers, select the servers you want to add to the collection.
      • Select Automatic reseller selection to make this collection the default for resellers that are provisioned with the service.
      • Select Automatic customer selection to make this collection the default for customers that are provisioned with the service.
    3. Click Save.
  5. Select file share servers for the default customer plan:
    1. From the Services Manager menu bar, select Configuration > System Manager > Service Deployment.
    2. Under Service Filter, select Active Directory Location Services and then choose a Location Filter, if applicable.
    3. Expand the File Sharing service, click Customer Plans, and then expand the Default plan.
    4. Under Configure Service Settings, select the File Share Servers check box and then select the servers you want customers to use when they are provisioned with the Default plan.
    5. Click Apply Changes.
    6. Click Save.