CloudPortal Services Manager Lync Services deliver unified communication services from the cloud. Installation of Lync Services creates a Web site on the Lync Front-End server. Both the CloudPortal Web Server and CloudPortal Provisioning Server issue commands on the Lync Front-End Server using a Web service.
When configuring the Lync 2010 for Hosting service, you create user and customer plans for resellers to offer their customers. The user plans consist of Lync features (specified at the top level) and Lync user policies (added at the location level). Lync user policies are initially defined for the location in which the Lync server resides. When you select policies for a user plan, Services Manager displays the individual policies from the Lync server in the Configure User Plans dialog box.