Product Documentation

Microsoft Lync 2010 for Hosting Services

Jun 05, 2015
Before configuring the Lync 2010 for Hosting service, ensure you have the following items:
  • Your Lync 2010 topology is configured.
  • You have added the computer accounts for the Lync 2010 servers to the CortexAdmins security group.
  • The Lync 2010 for Hosting Web service is installed on the Lync Front-End server.
  • You have obtained the Lync 2010 for Hosting service package (/Services/LyncHosted/LyncHosted.package).

CloudPortal Services Manager Lync Services deliver unified communication services from the cloud. Installation of Lync Services creates a Web site on the Lync Front-End server. Both the CloudPortal Web Server and CloudPortal Provisioning Server issue commands on the Lync Front-End Server using a Web service.

When configuring the Lync 2010 for Hosting service, you create user and customer plans for resellers to offer their customers. The user plans consist of Lync features (specified at the top level) and Lync user policies (added at the location level). Lync user policies are initially defined for the location in which the Lync server resides. When you select policies for a user plan, Services Manager displays the individual policies from the Lync server in the Configure User Plans dialog box.

To import the Lync 2010 for Hosting service package

The Lync 2010 for Hosting service needs additional properties, rules, and actions to support billing features. Import the Lync 2010 for Hosting service package to update the Lync service with those required items before configuring the Lync service.

To perform this task, ensure your security role includes the All Services Schema Administrator and Service Schema Administrator roles.

  1. From the Services Manager menu bar, select Configuration > System Manager > Service Schema.
  2. Under Service Management, click Import a service.
  3. Click Browse to navigate to and select LyncHosted.package, click Open, and click Import. An “Import Complete” message displays, followed by a list of the actions performed during the import. The connection to CloudPortal Services Manager might reset.
  4. Restart all provisioning servers across all locations. The provisioning servers are updated with any new rules and files.
  5. Log on to Services Manager.

To configure the Lync 2010 for Hosting service

  1. Enable the server:
    1. From the Services Manager menu bar, choose Configuration > System Manager > Servers.
    2. Click Refresh Server List.
    3. Expand the entry for the Lync server and, in Server Enabled, verify that the Enabled check box is selected.
  2. Assign server roles:
    1. From the Services Manager menu bar, choose Configuration > System Manager > Server Roles and then expand the entry for the Lync server.
    2. Under Server Connection Components, select LyncHosted and then click Save.
  3. Add a server connection:
    1. From the Services Manager menu bar, choose Configuration > System Manager > Server Connections, click New Connection, and then select or type the following information for the Web service.
      Server Role
      Choose LyncHosted.
      Server
      Defaults to the Lync server.
      Credentials
      Choose the credentials for the Lync server.
      URL Base
      Defaults to /LyncHostedWS/Lync.asmx.
      Protocol
      Select http.
      Port
      Defaults to 8095. If you change the port here, change it also in the Services Manager Web service.
      Timeout
      Defaults to 200000 milliseconds.
    2. Click Save.
  4. Create user and customer plans at the top level:
    1. From the Services Manager menu bar, select Configuration > System Manager > Service Deployment.
    2. Under Service Filter, ensure Top Environment Services is selected.
    3. Under Services Overview, expand Lync 2010 for Hosting.
    4. Click User Plans, enter a Name such as Default for the user plan, and then click Create.
    5. In the Configure User Plans dialog box, in Telephony Options, select one of the following Lync features and click Apply Changes:
      • PC-to-PC communication only
      • Remote call control
      • Enable Enterprise Voice
      • Audio/video disabled
    6. Click Customer Plans, enter a Name such as Default for the customer plan and click Create.
    7. Click Apply Changes and then click Save.
  5. Enable user and customer plans and assign policies at the location level:
    1. From the Services Manager menu bar, select Configuration > System Manager > Service Deployment.
    2. Under Service Filter, select Active Directory Location Services and choose a Location Filter, if applicable.
    3. Expand Lync 2010 for Hosting.
    4. Click User Plans, select Enabled for the user plan, and then expand the user plan.
    5. Expand Lync User Policies and select the policies you want to enable for provisioned users. To specify a configured policy from the Lync topology, click Reload and then select the appropriate policy. Click Apply Changes.
    6. Click Customer Plans and select Enabled for the customer plan.
    7. In Registrar Pool, type the pool to which provisioned users will be assigned.
    8. Click Save.