Product Documentation

Microsoft Lync Enterprise Services

Jun 05, 2015
Updated: 2013-02-22
CloudPortal Services Manager Lync Services deliver unified communication services from the cloud. Installation of Lync Services creates a web site on the Lync Front-End server. Both the Services Manager Web server and Provisioning server issue commands on the Lync Front-End Server using a web service.

Prerequisites

  • Install CloudPortal Services Manager Lync Enterprise web service on the Lync Front End server.
  • Obtain the Lync Enterprise (/Services/LyncEnterprise/LyncEnterprise.package) service package from the CloudPortal Services Manager 10.0 installation media.

To import the Lync Enterprise service package

The Lync Enterprise service provided with CloudPortal Services Manager needs additional properties, rules, and actions to support billing features. Import the Lync Enterprise service package to update the Lync Enterprise service with those required items before configuration.

  1. From the Services Manager menu bar, choose Configuration > System Manager > Service Schema.
  2. Under Service Management, click Import a service.
  3. Click Browse to navigate to and select LyncEnterprise.package, click Open, and then click Import. An “Import Complete” message displays, followed by a list of the actions performed during the import. The connection to CloudPortal Services Manager might reset.
  4. Restart all provisioning servers across all locations. The provisioning servers are updated with any new rules and files.
  5. Log on to Services Manager.

To configure the Lync Enterprise service

  1. Enable the service (top level) and create user and customer plans:
    1. From the main menu, choose Configuration > System Manager > Service Deployment and then expand Lync Enterprise.
    2. Click User Plans, enter a Name such as Default for the user plan, and then click Create.
    3. Click Customer Plans, enter a Name such as Default for the customer plan, click Create, and then click Save.
  2. Enable the service (location level):
    1. Under Service Filter, select Active Directory Location Services.
    2. Choose a Location Filter, if applicable.
    3. Expand Lync Enterprise and click Save.
  3. Enable the server:
    1. From the main menu, choose Configuration > System Manager > Servers.
    2. Click Refresh Server List.
    3. Expand the entry for the Lync server and verify that Server Enabled is selected.
  4. Assign server roles:
    1. From the main menu, choose Configuration > System Manager > Server Roles and then expand the entry for the Lync server.
    2. Under Server Connection Components, select Lync and then click Save.
  5. Add a server connection:
    1. From the main menu, choose Configuration > System Manager > Server Connections, click New Connection, and then select or type the following information for the web service.
      Server Role
      Choose Lync.
      Server
      Defaults to the Lync server.
      Credentials
      Choose the credentials for the Lync server.
      URL Base
      For Lync Enterprise, this entry defaults to /LyncWS/Lync.asmx.
      Protocol
      Defaults to http.
      Port
      Defaults to 8095. If you change the port here, change it also in the Services Manager Web Service.
      Timeout
      Defaults to 200000 milliseconds.
    2. Click Save.