The Mail Archiving service enables CSPs and resellers to set up Exchange 2007 and 2010 journaling rules for their customers. Incoming and outgoing email are included in a journal report which is sent to the customer's journaling inbox. The journal report contains the transport envelope data of the archived message and the original message is included as an attachment.
Services Manager supports the following journaling types:
- Internal journaling
- External journaling
- Global Relay, where mail is archived offsite through the Global Relay Message Archive service
The Mail Archiving service's customer plan defines the journaling type that is provisioned to customers.