By default, the CloudPortal Services Manager Provisioning Engine Web Services and Directory Web Services are installed with the OCSSettingsLocation set to System (for example, CN=System,DC=lab1,DC=local).
Microsoft Office Communications Server 2007 R2 allows the Service Provider to install the OCS directory at either Configuration (for example, CN=configuration,DC=server,DC=local) or System. If the OCS directory is installed at Configuration, the OCSSettingsLocation value in the web.config files for the Provisioning Engine and Directory Web Services must be updated. If the container settings for OCS and the web services do not match, Service Manager displays errors such as the following during user plan updates or user provisioning:
Server was unable to process request. ---> Failed to load the LCS/OCS policies from path 'LDAP://CN=Policies,CN=RTC Service,CN=Microsoft,CN=System,DC=lab1,DC=local'. Error: There is no such object on the server.
This procedure describes how to change the configuration files for the Services Manager Provisioning Engine Web Services and Directory Web Services.