You can also make a copy of an existing user within a customer hierarchy. The copied user resides in the original user's customer hierarchy and possesses the original user's provisioned services.
Ensure that you perform the following procedure as a Service Provider or Reseller administrator.
When complete, Services Manager prompts you to review the customer and user. Citrix recommends that you review both and edit each as required. To move another user, click Move another user to a new customer.
Ensure that you perform the following procedure as a user administrator, at a minimum.