The BlackBerry service for Services Manager hosts BlackBerry Enterprise Server (BES) 5 from the cloud, providing push-based access to Exchange, Office Communications Server, Customer Relationship Management, and other applications from BlackBerry devices.
The BlackBerry service can be provisioned with the Hosted Exchange service and supports Exchange 2010 Enterprise and Exchange 2007. Services Manager can manage multiple BESs.
Configure your environment according to the BlackBerry installation guidelines. This topic assumes you have installed the BlackBerry Enterprise Server software, the latest security updates, and the appropriate service pack for your deployment.
|Version||Exchange 2007||Exchange 2010|
|BlackBerry 5 SP1||X||X|
|BlackBerry 5 SP2||X|
Services Manager requires the credentials that are used to run the BlackBerry service, in order to access the BlackBerry Server MAPI profile. This account must be a member of the Exchange View Only Administrators group. Additionally, the BlackBerry service account must have Open Address List permission on the Default Global Address List.