The Lync Enterprise and Lync Hosted services for Services Manager deliver unified communication services from the cloud. Installing the Lync web services creates a web site on the Lync Front-End server. Both the Services Manager Web server and Provisioning server issue commands on the Lync Front-End Server using a web service.
The Lync Enterprise service brings basic multi-tenancy to environments using Microsoft Lync Enterprise 2010 or 2013. The Lync Hosted service is deployed in environments using Lync Server 2010 or 2013 Multitenant Pack for Hosting, which provides full isolation of customers.
|Service Name||Lync Server Version||CloudPortal Services Manager version|
|Lync Enterprise (2010)||Lync Server 2010||CloudPortal Services Manager 11 and 11.0.1 (after upgrade)|
|Lync 2010 for Hosted||Lync Server 2010 Multitenant Hosting Pack||CloudPortal Services Manager 11 and 11.0.1 (after upgrade)|
|Lync Enterprise 2013||Lync Server 2013||CloudPortal Services Manager 11.0.1|
|Lync Hosted 2013||Lync Server 2013 Multitenant Hosting Pack||CloudPortal Services Manager 11.0.1|
To upgrade your Services Manager deployment from Version 11.0 to Version 11.0.1, see CTX138867, "Upgrading CloudPortal Services Manager 11.0 to Version 11.0.1," in the Citrix Knowledge Center.
|Requirement||Lync Server 2010||Lync Server 2013|
|Install .NET Framework (Full)||Version 4.0||Version 4.5 (64-bit)|
|Install Lync Server Management Shell||Yes||Yes|
|Enable IIS 6.0 (minimum)||Yes||Yes|
|Enable Remote Server Administration Tools > Role Administration Tools > AD DS and AD LDS Tools||Yes||Yes|
|Enable PowerShell||Version 2.0||Version 3.0|
When preparing your Lync deployment for provisioning to customers, ensure the domain for the customer you are provisioning is included on the certificates that exist on the Lync Front-End and Director servers.
For provisioning the DNS records required for the Lync services, configure the DNS service. This enables Services Manager to provision the customer's forward lookup zone, as well as create the Host (A) record for SIP, and create the SRV records required when you provision the Lync service. You can define the Lync DNS records that Services Manager will create when you configure the Lync service settings. For more information about configuring the DNS service, see Deploy the DNS service.
|Tasks performed||Lync 2010||Lync 2013|
|Web service account is created in Active Directory||Default service account: csm_lync_svc||
|Web service account is added to Active Directory groups||
Note: You must add the web service account manually to the CortexWSUsers group.
|Lync Front-End server account is added to CortexAdmins security group||No. You must add the server accounts for the Front-End and Director servers manually to the CortexAdmins group. Reboot these servers for membership to take effect.||Yes|
|Application pool is created in IIS||
|Service web site is created in IIS||