Product Documentation

Configure Unified Messaging

Jun 05, 2015
Updated: 2013-02-04
  1. From the main menu, choose Configuration > System Manager > Service Deployment, expand Hosted Exchange or Hosted Exchange Multi-tenanted, and then click Service Settings.
  2. Expand Unified Messaging and complete the settings. Use the Exchange Management Console to look up the Mailbox Policy name under Organizational Configuration > Unified Messaging > UM Mailbox Policies.
  3. From Category Filter, choose User and then expand Unified Messaging.
  4. In Extensions, enter the starting point for the auto-generated extensions. Use the same number of digits configured in Exchange for extensions.
  5. Click Apply Changes and then click User Plans.
  6. Expand the user, expand Unified Messaging, and then complete the applicable settings. Required: Select the Unified Messaging check box to enable the feature for a mailbox.