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Installing the Hardware

Dec. 18, 2015

After you have determined that the location where you will install your appliance meets the environmental standards and the server rack is in place according to the instructions, you are ready to install the hardware. After you mount the appliance, you are ready to connect it to the network, to a power source, and to the console terminal that you will use for initial configuration. To complete the installation, you turn on the appliance. Be sure to observe the cautions and warnings listed with the installation instructions.

Rack Mounting the Appliance

Updated: 2015-02-12

The appliance is shipped with rack-rail hardware. This hardware consists of two inner rails that you attach to the appliance, one on each side, and a rack-rail assembly that you attach to the rack. The following figure illustrates the steps involved in mounting the Citrix Command Center appliance to a rack.

Figure 1. Rack Mounting the Appliance


Connecting the Cables

When the appliance is securely mounted on the rack, you are ready to connect the cables. Ethernet cables and the optional console cable are connected first. Connect the power cable last.

Danger: Before installing or repairing the appliance, remove all jewelry and other metal objects that might come in contact with power sources or wires. When you touch both a live power source or wire and ground, any metal objects can heat up rapidly and cause burns, set clothing on fire, or fuse the metal object to an exposed terminal.

Connecting the Ethernet CablesConnecting the Appliance to the Network

Ethernet cables connect your appliance to the network. The type of cable you need depends on the type of port used to connect to the network. Use a category 5e or category 6 Ethernet cable with a standard RJ-45 connector on a 10/100/1000BASE-T port.

To connect an Ethernet cable to a 10/100/1000BASE-T port

  1. Insert the RJ-45 connector on one end of your Ethernet cable into an appropriate port on the front panel of the appliance, as shown in the following figure.
    Figure 2. Inserting an Ethernet cable


  2. Insert the RJ-45 connector on the other end into the target device, such as a router or switch.
  3. Verify that the LED glows amber when the connection is established.
Note: The above Ethernet ports are not used in the current Command Center appliance release.

Connecting the Console Cable

You can use the console cable to connect your appliance to a computer or terminal, from which you can configure the appliance. Before connecting the console cable, configure the computer or terminal to support VT100 terminal emulation, 9600 baud, 8 data bits, 1 stop bit, parity, and flow control set to NONE. Then connect one end of the console cable to the RS232 serial port on the appliance and the other end to the computer or terminal.

To connect the console cable to a computer or terminal

  1. Insert the DB-9 connector at the end of the cable into the console port that is located on the front panel of the appliance, as shown in the following figure.
    Figure 3. Inserting a console cable


    Note: To use a cable with an RJ-45 converter, insert the optional converter provided into the console port and attach the cable to it.
  2. Insert the RJ-45 connector at the other end of the cable into the serial port of the computer or terminal.

Connecting the Power Cable

The MPX 7500 appliances ship with two power cables. A separate ground cable is not required, because the three-prong plug provides grounding.

The CloudBridge appliances can have either one or two power supplies. A separate ground cable is not required, because the three-prong plug provides grounding. Power up the appliance by installing one or both power cords.

To connect the appliance to the power source

  1. Connect one end of the power cable to the power outlet on the back panel of the appliance, next to the power supply, as shown in the following figure.
    Figure 4. Inserting a power cable


  2. Connect the other end of the power cable to a standard 110V/220V power outlet.
  3. Repeat steps 1 and 2 to connect the second power supply.
    Note: The appliance emits a high-pitched alert if one power supply fails or if you connect only one power cable to the appliance. To silence the alarm, you can press the small red button located on the back panel of the appliance.

Switching on the Appliance

Updated: 2013-10-09

After you have installed the appliance in a rack and connected the cables, verify that the power cable is properly connected. If you have installed a second power supply, make sure the second cable is connected to an outlet for a different circuit than the first. After verifying the connections, you are ready to switch on the appliance.

To switch on the appliance

  1. Verify that the appliance is connected through a console or Ethernet port. This will ensure that you can configure the appliance after it is switched on.
  2. Press the ON/OFF toggle power switch on the back panel of the appliance.
    Figure 5. Power switch on back panel


  3. Verify that the LCD on the front panel is backlit and the start message appears, as shown in the following figure.
    Figure 6. LCD startup screen


Caution: Be aware of the location of the emergency power off (EPO) switch, so that if an electrical accident occurs you can quickly remove power from the appliance.
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