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Installing the Command Center Server on Windows

Dec. 18, 2015

To install the Command Center server, download the installation package from the Citrix portal: http://mycitrix.com. The installation package is an executable file with the following naming convention:

CC_Setup_ReleaseNumber_BuildNumber.exe

Example:

 

 

 

There are two types of server installation: Evaluation and Typical. The installation type is specified at the start of the installation process.

Evaluation installation type enables you to quickly install the Command Center server by installing the pre-packaged PostgreSQL database and by using predefined defaults, such as the HTTPS security mode. Although this installation type provides all functionality of Command Center, it is not supported in production environment. Citrix recommends you use the Evaluation installation type only for evaluation purposes.

Typical installation type provides more flexibility and enables you to connect to an external database and specify the security mode you want to use. This installation type provides all Command Center functionality and Citrix recommends you use this in production environment.

Note: You can also configure Command Center in a distributed multi-tier architecture by installing Command Center agents that manage and monitor the Citrix devices. For more information, see Installing Command Center Agents on Windows.

To install the Command Center server on Windows

  1. Run the setup file and follow the instructions on the screen.
  2. On the Choose Installation Type screen, select either Evaluation or Typical.
  3. If you have selected Evaluation, click Next, and then click Install. This installs the packaged Postgre SQL database, and installs Command Center in the HTTPS security mode.

    If you have selected Typical, perform the following steps:

    1. On the Database Settings screen, enter the values for the database parameters, and then click Test Connection. After the connection to the database is successful, click Next
      Note: For information on the database parameters and their values, see the table in section Database Settings.
    2. Under Security Settings, select either HTTP or HTTPS.
    3. Click Next, and then click Install.
    Note: After Command Center successfully installs, the summary screen appears with a brief note about getting started with Command Center.
  4. On the summary screen, click Done.

    Command Center starts and a command prompt windows appears displaying the status of the startup process. After the Command Center server starts successfully, the command prompt window displays the URL to access the Command Center server from a Web browser.

    Note: The Command Center service is installed and started automatically and Command Center server can be accessed from the web browser.

Installing Command Center Agents on Windows

Updated: 2014-12-12

Consider a scenario where you use 300 NetScaler VPX devices in the development and testing stages in your production environment. To manage and monitor such large number of devices, you can set up Command Center in a distributed multi-tier architecture by configuring Command Center agents to manage and monitor the Citrix devices.

This architecture reduces the load on the Command Center server by distributing the load across the different agents. In a distributed multi-tier setup, the Command Center server performs operations, such tasks as discovery, trap processing, monitoring entities and syslog messages, and configuration. The agents are used for monitoring entities and syslog messages, for certificate management, and for polling and collecting data used for performance monitoring, such as CPU usage, resource utilization, and IP bytes transmitted. The Command Center server and the agents are connected to the same database.

The number of agents to install depends on the usage of virtual servers, services and service groups to be monitored, reporting counters to be polled, and the syslog messages received by the Command Center server.

You can also monitor the state of the agents from your Command Center client. For example, when an agent connects to the Command Center server, an event of severity clear is generate and, if an agent connected to the server goes down, an event of severity critical is generated. This alerts the user to take appropriate action.

To install the Command Center agents, use the Command Center installation package available at the Citrix portal: http://mycitrix.com. The installation package is an executable file with the following naming convention:

CC_Setup_ReleaseNumber_BuildNumber.exe

Note: You cannot install the Command Center server and the agent on the same system. Also, you cannot install more than one agent on a system.

To install Command Center agents on Windows

  1. Install and start the Command Center server on a system.
  2. On the system where you want to install the agent, run the setup file and follow the instructions on the screen.
  3. On the installation-type screen, select Agent Setup, and then click Next.
  4. Under Agent Setup, in Server IP address, type the IP address of your Command Center server, and then click Test Connection.
  5. After the connection is successfully tested, click Next, and then click Install.

     

Uninstalling the Command Center Server from Windows

Uninstall the Command Center server by using the Add or Remove Programs option in Windows or from the Windows Start menu. If you need to perform a complete installation of a new release of Command Center server, you must uninstall the older version before carrying out the complete installation.

Note: If you have a Command Center service pack installed, you must uninstall the service pack before you can uninstall the previous version of Command Center. You must also uninstall the Command Center service on Windows.

To uninstall the Command Center server

To uninstall the Command Center server, do one of the following:

  • From the Windows Start menu: On the Windows desktop, click Start > Programs > Citrix Command Center > Uninstall. Follow the steps in the wizard to uninstall the software.
  • Using Add or Remove Programs:
    1. Click Start > Settings > Control Panel. The Control Panel screen appears.
    2. Double-click Add or Remove programs. The Add or Remove Programs screen appears.
    3. Select the Citrix Command Center entry from the Currently installed programs: list and click Remove. Follow the steps in the wizard to uninstall the software.
Note: Uninstalling Command Center removes only the user-created files and folders; you must manually delete the database.
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