Product Documentation

Import Fails

Dec 08, 2016

This topic provides troubleshooting tips for when the Install Capture installation and "After snapshot" are successful, but the import of the MSI fails.

  • Check that Direct Import is functioning correctly.
  • Check that there is available space in the temporary directory and the SQL Server database.
  • Check whether you can import the MSI that was generated in the output location using Direct Import.
Note: While the after snapshot can appear to complete, the problem may occur at the end of the after snapshot. To check whether the Install Capture completed, check for an MSI and associated folders in the output folder.