Product Documentation

After Snapshot Does Not Run

Oct 08, 2015

This topic provides troubleshooting tips for when the Install Capture installation is successful, but the "After snapshot" does not run.

  • Enable the Troubleshoot Errors option.
  • Check to see if the issue affects another application, or just this application.
  • If you are using the option to copy results, check that the output path is accessible from the virtual machine, that it can be written to, and that it does not require the input of user credentials.
  • If the problem persists, run the after snapshot command manually in a command window to capture any other error messages.