You can convert an individual external data entry for an application to a standard journal entry. This means that the application's RAG status will be overridden by the corresponding compatibility (journal) icon.
Open the Application Issues or Application Actions report view for the relevant report.
Click the name of the application that has the external data entry. This opens the Remediation report view for that application.
In the list of journal entries in the summary section of the report view, identify the external data entry that you want to convert.