Product Documentation

Configuring Application and MDX Token Time-Outs

Feb 03, 2014

When users log on from an iOS or Android device, an application token or an MDX token is issued. The token is similar to the Secure Ticket Authority (STA).

You can set the number of seconds or minutes the tokens are active. If the token expires, users cannot access the requested resource, such as an application or a web page.

Token time-outs are global settings. When you configure the setting, it applies to all users who log on to NetScaler Gateway.

To configure application and MDX token time-outs

  1. In the configuration utility, on the Configuration tab, in the navigation pane, expand NetScaler Gateway and then click Global Settings.
  2. In the details pane, under Settings, click Change global settings.
  3. In the Global NetScaler Gateway Settings dialog box, on the Client Experience tab, click Advanced Settings.
  4. On the General tab, in Application Token Timeout (sec) enter the number of seconds before the token expires. The default is 100 seconds.
  5. In MDX Token Timeout (mins), enter the number of minutes before the token expires and then click OK. The default is 10 minutes.