Product Documentation

To install a license on NetScaler Gateway

Jun 26, 2014

After you successfully download the license file to your computer, you can then install the license on NetScaler Gateway. The license is installed in the /nsconfig/license directory.

If you used the Setup Wizard to configure the initial settings on NetScaler Gateway, the license file is installed when you run the wizard. If you allocate part of your licenses and then at a later date, you allocate an additional number, you can install the licenses without using the Setup Wizard.

  1. In the configuration utility, on the Configuration tab, in the navigation pane, expand System and then click Licenses.
  2. In the details pane, click Manage Licenses.
  3. Click Add New License, then click Browse, navigate to the license file and then click OK.

    A message appears in the configuration utility that you need to restart NetScaler Gateway. Click Reboot.

To set the maximum number of users

After you install the license on the appliance, you need to set the maximum number of users that are allowed to connect to the appliance. You set the maximum user count in the global authentication policy.

  1. In the configuration utility, on the Configuration tab, in the navigation pane, expand NetScaler Gateway and then click Global Settings.
  2. In the details pane, under Settings, click Change authentication AAA settings.
  3. In Maximum Number of Users, type the total amount of users and then click OK.

    The number in this field corresponds to the number of licenses contained within the license file. This number should be less than or equal to the total number of licenses installed on the appliance. For example, you install one license that contains 100 user licenses and a second license that contains 400 user licenses. The total number of licenses equals 500. The maximum number of users who can log on is equal to or less than 500. If 500 users are logged on, any users who attempt to log on beyond that number are denied access until a user logs off or you terminate a session.