Product Documentation

Troubleshooting Advanced Endpoint Analysis scans

Jun 20, 2014
To assist in troubleshooting Advanced Endpoint Analysis scans, the client plug-ins write logging information to a file on client endpoint systems. These log files can be found in the following directories, depending on the user’s operating system.

Windows Vista, Windows 7, Windows 8 and Windows 8.1:

C:\Users\All Users\Citrix\AGEE\nsepa.txt

Windows XP:

C:\Documents and Settings\All Users\Application Data\Citrix\AGEE\nsepa.txt

Mac OS X systems:

~/Library/Application Support/Citrix/EPAPlugin/epaplugin.log

(Where the ~ symbol indicates the relevant Mac OS X user’s home directory path.)