Receiver is installed on the user device, users can log on with the NetScaler
Gateway Plug-in through Receiver. You upload the NetScaler Gateway Plug-in to
Merchandising Server, which then downloads and installs the plug-in to Receiver
on the user device. If users have the NetScaler Gateway Plug-in installed when
they install Receiver for the first time, the plug-in is automatically added to
Plug-ins to User Devices
plug-ins to user devices, you must upload and configure the NetScaler Gateway
Plug-in on the Merchandising Server. When users make a selection, the plug-in
downloads and installs from the Merchandising Server.
If users install
the NetScaler Gateway Plug-in and then later install Receiver, when the
Receiver installation is complete, the NetScaler Gateway Plug-in appears in the
If users have
Citrix Receiver for Windows, users can install Receiver Updater for Windows.
This is an optional component that updates the plug-ins and communicates with
Merchandising Server. Receiver includes all of the plug-ins available for
delivery, including the NetScaler Gateway Plug-in. For more information about
Receiver Updater for Windows, see the
and Plug-ins section in the Citrix eDocs library
NetScaler Gateway with Receiver
If users connect
with Receiver for Windows, they can right-click the Receiver icon in the notification area,
Preferences and then click
If the NetScaler Gateway Plug-in is installed on the user device, users
right-click the NetScaler Gateway Plug-in and then click
Logon. When authentication succeeds, the NetScaler
Gateway Plug-in establishes the connection to NetScaler Gateway and establishes
a full VPN tunnel.
Users can also log on with a web browser. Users enter the fully
qualified domain name (FQDN) of NetScaler Gateway and log on. When NetScaler
Gateway establishes the connection, users can verify the connection on the
Preferences > Plug-in status panel in
Gateway web address is part of the metadata configured on Merchandising Server
and users cannot change the address. The NetScaler Gateway Plug-in initiates
the logon to NetScaler Gateway. If the version of NetScaler Gateway Plug-in for
Windows that is installed on the user device is different than the version on
the NetScaler Gateway appliance, the plug-in downgrades or upgrades
automatically when users log on. The NetScaler Gateway Plug-in for Mac OS X
does not downgrade automatically. To install an earlier version of the plug-in
on a Mac computer, users must first uninstall the NetScaler Gateway Plug-in and
then download the earlier version from NetScaler Gateway.
Downgrading the NetScaler Gateway Plug-in
During an upgrade
or downgrade of the NetScaler Gateway Plug-in, the
appliance removes, downloads, and then installs the correct
the plug-in. Users can confirm the new installation by
checking the plug-in entry on the
Preferences > Plug-in status panel in Receiver.
The newly installed version of the NetScaler Gateway Plug-in might be a
different version than what is configured on Merchandising Server.
NetScaler Gateway Plug-in to Merchandising Server
You can also
configure NetScaler Gateway Plug-in delivery on Merchandising Server, which
provides a web configuration interface that allows you to upload the NetScaler
Gateway Plug-in MSI installation package. On Merchandising Server, you can:
- Specify the version and
metadata for the NetScaler Gateway Plug-in.
- Configure one or more Web
addresses for the NetScaler Gateway appliance.
- Associate specific rules
based on operating system or other parameters for delivery.
Note: Users cannot
add or remove servers from the list of servers configured on Merchandising
Server, although they can select a different server from the configured list in
Network Settings panel
If you are using
Access Scenario Fallback or load balancing, you can configure a fixed set of
NetScaler Gateway web addresses and designate Merchandising Server as the
default address. Users connect to the default server when they select
On from the Receiver menu. Users can select a different address
from the provided list by using the Receiver's
Preferences > Network Settings panel in Receiver.
continue to use a web browser to log on to any NetScaler Gateway. If users log
on by using a web browser, the NetScaler Gateway Plug-in upgrades or downgrades
automatically to the version that is on NetScaler Gateway.
The following are
general steps for adding the NetScaler Gateway Plug-in to Merchandising Server.
For specific configuration steps, see
Merchandising Server in the
Technologies section in the Citrix eDocs library.
- Configure the settings on
General tab in the Merchandising Server
- Add the NetScaler Gateway
Plug-in to Merchandising Server.
appropriate plug-in version for the target platform. The NetScaler Gateway
Plug-in must be added to the main page of Merchandising Server for the plug-in
to appear in the
Plug-ins to Delivery page.
- Configure delivery for the
NetScaler Gateway Plug-in.
friendly name for the location that identifies the NetScaler Gateway Web
address. This name appears in Receiver. You can also add additional NetScaler
- Specify authentication
type and customize specific labels that appear in the Receiver logon dialog
box, such as the user name, password, or personal identification number (PIN).
- Add rules for the
create rules if you want rules to appear in the
Rule to Delivery page.
- Schedule the delivery.
uninstall Receiver without uninstalling individual plug-ins from the user
device, all plug-ins registered with Receiver, including the NetScaler Gateway
Plug-in, are removed from the user device. If users want to log on with the
NetScaler Gateway Plug-in after removing Receiver, users need to install the
plug-in as a standalone application by using a web browser.