Configuring Worx PIN Options

When users install Worx Home, you can required them to log on by using a personal identification number (PIN). You can configure the settings for the Worx PIN requirement in App Controller. This feature simplifies the user authentication experience when logging on.

When you enable this feature, it works as follows: When users log on to Worx Home for the first time, they enter their user name and password. In addition, when they log on, the Active Directory credentials or client certificate is saved on the user device. Then, Worx Home prompts the user to enter a PIN. When users log on again, instead of requiring a user name and password or a token, they type in the PIN and can access their Worx apps. The following figure shows the screen where users enter their Worx PIN on an iPad.

You configure Worx PIN settings on the Settings > Support Options page in App Controller. You can configure the following settings:

• Enabling Worx PIN. The default is false.
• Enabling password caching. The default is false.
• Configuring the PIN complexity to require alphanumeric or numeric characters. The default is numeric.
• Configuring the length of the PIN. The default is 6 characters.
• Configuring the length of time in days before users need to change their PIN. The default is 0 days.

You can configure the following combinations for the PIN:

• Numeric that are numbers only
• Alphanumeric that contain at least one letter with numbers
• Complex that contain at least one letter, number, and a symbol

After you configure a Worx PIN, each of these settings appears on the Support Options page as shown in the following figure. You can click the pencil icon for each item to edit the settings to match your requirements.

To edit Worx PIN settings