Product Documentation

Monitoring App Controller by Using the Dashboard

Oct 20, 2015

The App Controller Dashboard displays a summary of application and user access in App Controller. The Dashboard refreshes information every minute. You can also refresh the data manually at any time.

You can review the following information:

  • Total number of users who log on
  • Total number of sessions
  • Total number of configured applications in App Controller
  • Total number of applications started by users

The Apps Used counter shows data from the previous 24 hours. If you delete applications, the number of applications configured might not be the same as the number of applications started. For example, if you configure 10 applications and users start all 10, and then you delete 3 applications, all within 24 hours, the Dashboard shows 7 applications used, but still shows 10 apps started. Refreshing the Dashboard does not affect this counter. App Controller removes deleted applications automatically from the counter 24 hours after the last time users started the application.

You can configure App Controller to send log files to either a syslog server or to a server in your secure network. You configure log settings in the App Controller management console as part of the system settings.

You can also use the command-line console to configure logs to troubleshoot issues that may arise with App Controller. You can revert back to the default log level control, create a new log, or display the current log.

You can transfer information and audit logs to a syslog server or file server in your network. You can also transfer the counters log to a file server in your network. If you select Audit, all logs are sent to the syslog server or file server. Audit logs contain a chronological record of system activities for App Controller.

Administrator logs are stored in the file AdminAuditLogFile.txt. User logs are stored in the file UserAuditLogfile.txt.

If you deploy App Controller with StoreFront, the following user activities do not appear in the audit logs:

  • Subscribing to applications
  • Unsubscribing from applications
  • Logon
  • Logoff

The App Controller Dashboard displays a summary of:

  • Total number of user logons. When you click the Total Logons icon, you can see a list of Receiver types and the number of users who are currently logged on with each type. This counter does not show unique users. For example, if a user logs on two times, both logons are shown in the total number. This counter shows user logons from the following Receiver types:
    • Receiver for iOS
    • Receiver for Android
    • Receiver for Windows
    • Receiver for Mac
    • Receiver for Web
  • Total number of connected user sessions. This shows the total number of connected, active sessions. For example, if a user logs on with Receiver for Web, the user session is shown in this section. The arrow next to the total number shows if sessions are going up or down. This section does not contain any additional information.
  • The number of apps in use per the total number of configured apps. When you click the Apps Used icon, you see a list of all app types, such as Android, iOS, web and SaaS, web links, and ShareFile. This counter shows the total number of apps started and the total number of configured apps. You can also see the number of individual applications and how many times users started the app. When you click an individual app icon, a table appears that shows the number of times users started the app.

The Dashboard refreshes every minute. This provides current information about App Controller in your network.

If you configure App Controller to transfer logs to a server in your network, you can also configure the log to contain the counters from the Dashboard. App Controller logs the counters every hour.

To view the Dashboard

  1. Log on to the App Controller management console.
  2. Click the Dashboard tab.