Product Documentation

Enrolling Users and Devices

Oct 20, 2015

In order to get users' devices under management, you need to enroll the devices into Device Manager. You first install the Device Manager client software on the user device, authenticate the user's identity, and then install Device Manager and the user's profile, so you can manage the device remotely and securely. After the devices are enrolled, you can perform device management tasks, such as applying policies, deploying applications, pushing data to the device, locking, wiping, locating lost or stolen devices, and more.

To enroll users, you must first add users to Device Manager if you have not yet established an Active Directory connection. The topics in this section describe the subsequent required steps for enrolling users:

  • Configure enrollment modes - Default, SHP.
  • Configure notification servers - SMTP and SMS.
  • Configure the enrollment notification template.
  • Send enrollment notification.
Note: Before you can enroll iOS device users, you need to request an APNs certificate. See Requesting an APNS Certificate for more information.