Product Documentation

To configure a Notifications SMTP Server

Oct 20, 2015
In order to send enrollment invitations to your users, you need to configure the Device Manager SMTP notifications server and SMS Gateway notification server to be used for user enrollment.
  1. From inside the Device Manager web console, select the Options link.
  2. In the Options dialog, select Notification Server on the left, and then click New -> SMTP Server.
  3. In the general tab, configure the SMTP server you want to use for Device Manager notifications.
    1. Name: Name used to represent this SMTP server account.
    2. Description. Optional description of the server.
    3. SMTP Server. SMTP server hostname.
    4. SMTP Port. Port to be used by the SMTP server.
    5. Secure Channel Protocol. Select secure protocol used by your SMTP server, if configured.
    6. Username. SMTP server login username login.
    7. Password. SMTP Server login user password.
    8. Microsoft SPA. Select if your SMTP server is an Exchange server and is configured to use Microsoft Secure Password Authentication (SPA).
    9. From Name. Name shown in the From box when a client receives a notification email from this server. E.g., Corporate IT.
    10. From Email. Email to be used if an email recipient replies to the notification.
    11. Test Configuration. Click to send a test email notification.
  4. In the Advanced tab, configure the following settings:
    1. Number of SMTP Retries. Number of times to retry a failed send.
    2. SMTP Timeout. Timeout duration to wait when sending an SMTP request. Increase this number if message sending is continually failing due to timeouts. Caution: Decreasing this number could increase the number of timed out and undelivered messages.
  5. Max. Number of SMTP Recipients. Maximum number of recipients per email message.
  6. Click Create.