Product Documentation

To send enrollment notifications to iOS or Android devices

Oct 20, 2015

This topic shows you how to configure enrollment for iOS and Android devices using enrollment notifications a username + pin number authentication for enrollment, although you can choose from several different types of enrollment modes with varying levels of security.

  1. In the Device Manager web console, select the Enrollment tab.
  2. Click New -> Enrollment Invitation.
  3. In the Create new enrollment invitation dialog box, on the General tab select the following parameters:
    1. Platform. iOS or Android
    2. Device Ownership. Employee or Corporate.
    3. Enrollment Mode. Password + PIN – This setting enables the user to enroll by the using the user's password and the one-time PIN that is generated when the invitation is sent.
  4. Next, select the User tab and then select the following parameters:
    1. User. Enter either the user’s local name or AD user name according to the user lookup method configured in your AD LDAP server connection in the Options dialog box. For example, if your LDAP server was configured so the user lookup method is SAM-Account-Name then you would enter ‘djones’ for David Jones. Note that this entry is case sensitive. In the Notification section, select Notify user(s) immediately, and then choose the following templates.
    2. Notification. To ensure that the notification is sent, select the Notify users immediately option and select this option.
    3. Template for Agent Download. iOS or Android Download Link: This sends the user an email and/or SMS (depending on how the template is configured) that enables the user to download the Citrix MDM client application (the Citrix MDM Connect agent).
    4. Template for Enrollment URL: Enrollment Invitation. This sends the user an email and/or SMS (depending on how the template is configured) that enables the user to enroll with the Device Manager system.
    5. Template for Enrollment PIN. This sends the user a one-time PIN number that is used to authenticate the user during the enrollment process.
    6. Phone Number/Carrier: If you want the user to receive the notification via SMS using the recipients mobile carrier, enter their mobile number here and the carrier.
  5. Click Create.
  6. Check your device and open the email/text message.
  7. Click the download URL to install the Citrix MDM Connect application from the iTunes or Google Play store.
  8. When you click the download link for iOS, it will launch the Apple iTunes app store where you can download the Connect agent. When you click the download link for Android, it will launch a page that provides a link to the Google Play app store where you can download the Connect app for Android.
  9. If you received a the PIN number, make a note of the PIN number before you begin enrollment of your device.
  10. After you have downloaded and installed the Connect agent application to your iOS or Android device, click the Enrollment invitation to start the app and enroll your device.