Product Documentation

To create a Samsung Knox Exchange ActiveSync configuration

Oct 20, 2015

If you want to encrypt email attachments that pass through your Microsoft Exchange servers, Citrix recommends that you migrate users to WorxMail and ShareFile rather than configuring email attachment encryption policies. For more information about WorxMail, see Using WorxMail.

  1. Using a web browser, navigate to http[s]://serveraddress[:port]/zdm, where serveraddress is the fully qualified domain name (FQDN) or IP address of the Device Manager server and port is the optional port number if you changed the default setting.
  2. Log on to the Device Manager web console using an account with administrative permissions.
  3. Click the Policies tab and then in the left pane under MDM Policies, click Android > Configurations.
  4. In the results pane, click New Configuration > Samsung > Exchange ActiveSync configuration.
  5. On the General tab, give the configuration a name that helps you to identify it and, optionally, include a comment describing the configuration.
  6. Enter the host name or IP address of the Exchange Server and specify the user name and password for the Exchange user account.
  7. Enter the domain in which the Exchange server resides and specify the full email address for the Exchange user account.

    You can use the system macros ${user.username} and ${user.mail} in the User ID and Email Address boxes to automatically look up users and their email accounts based on the format listed. For more information about macros, see Configuring Macros.

  8. Optionally, select an identity credential if you have configured an identity provider for Device Manager.
  9. On the Advanced tab, configure the following settings, as required.
    • Select the Use SSL check box to secure connections between users' devices and the Exchange Server.
    • Select the Is default account check box to make users' Exchange accounts the default for sending email from their devices.
    • Select the Synchronize contacts check box to enable synchronization of users' contacts between their devices and the Exchange Server.
    • Select the Synchronize calendar check box to enable synchronization of users' calendars between their devices and the Exchange Server.