- Installing Remote Support
- Managing Remote Support
Remote support sessions launch a new application window and display the Remote Control window with a rendering of the controlled device. Remote control sessions can be started on all Windows and Android Mobile devices. Remote Support is available on all Windows mobile devices, but remote of devices is only available on Android Samsung SAFE devices.
You can view devices, users, and groups in the Remote Support application.
To start a remote support session
During a remote control session, an icon appears on the handheld device to inform the user that a remote control session has been established. You can choose from an array of interactions with the controlled device including: