Product Documentation

Supported Device Platforms

Apr 04, 2014

Devices that are running the following platforms are supported for both complete enterprise mobility management, including application management and device management. Due to platform restrictions and security features, not all functionality is supported on all platforms.

iOS

  • iOS 7.x
  • iOS 6.x

Android

  • Android 4.4 (KitKat)
  • Android 4.1–4.3 (Jelly Bean)
  • Android 4.0 (Ice Cream Sandwich)

Application management is only available on Android devices with ARM-based processors. Management of applications on x86-based Android devices is not supported.

On compatible Samsung devices, Device Manager supports and extends both Samsung for Enterprise (SAFE) and Samsung KNOX policies. You must enable the SAFE APIs by deploying the built-in Samsung Enterprise License Management (ELM) key to a device before you can deploy SAFE policies and restrictions. To enable the Samsung KNOX API, you also need to purchase a Samsung KNOX license by using the Samsung KNOX License Management System (KLMS) in addition to deploying the Samsung ELM key. For details, see Managing Samsung Configurations.

Device Manager supports Amazon Kindle devices running Fire OS 3.0 and earlier versions running proprietary operating systems based on Android.

For HTC-specific policies, Device Manager supports HTC API version 0.5.0.

Platforms Supported for Device Management Only

Devices that are running the following platforms are supported for device management only. Management of Windows Phone 7 and BlackBerry devices is provided through XenMobile Mail Manager. For details, see XenMobile Mail Manager.

iOS

  • iOS 5.x

Citrix recommends that you upgrade your iOS 5 users to the most recent version of iOS available so that you can take advantage of the latest device management policies and configurations.

Android

  • Android 3.0–3.2 (Honeycomb)
  • Android 2.3 (Gingerbread)

Windows

  • Windows 8.1 Pro and Enterprise editions (32-bit and 64-bit)
  • Windows RT 8.1
  • Windows 8 Pro and Enterprise editions (32-bit and 64-bit)

Citrix recommends that you upgrade your Windows 8 users to Windows 8.1 so that you can migrate them to the new Windows 8.1 device management policies and configurations. For more information about Windows 8.1 device management, see Managing Windows 8.1 Configurations.

Windows Phone

  • Windows Phone 8

Windows Mobile

  • Windows Mobile 6.0
  • Windows Mobile 5.0
  • Windows Mobile 2003
  • Windows Embedded CE 6.0
  • Windows CE 5.0
  • Windows CE 4.x

Symbian

  • Symbian 3
  • Symbian S60 5th Edition
  • Symbian S60 3rd Edition, Feature Pack 2
  • Symbian S60 3rd Edition, Feature Pack 1
  • Symbian S60 3rd Edition
  • Symbian S60 2nd Edition, Feature Pack 3
  • Symbian S60 2nd Edition, Feature Pack 2