When users install Citrix Receiver on their device, when they log on for the first time, App Controller registers the device. Then, the device is included in the App Controller inventory and appears on the Devices
tab in the App Controller management console. The inventory displays all devices that connect to App Controller from Receiver. For each device, the list provides the following information:
- Type of device with which the user logs on
- Operating system of the user device
- Model of the user device
- Name of the user device
- User ID of the person who owns the device
- Last time the user logged on with Receiver
- Action you can take on the device
For each device in the list, you can perform the following actions for each device:
The lock and erase functions take effect after Receiver polls App Controller. The polls occur every 60 minutes by default.
An erased or locked device continues to appear in the inventory in the management console. If users do not need access to the device, you can remove the device from the inventory. When you erase application data from the device, the device listing appears in All Devices and Erased. If you lock a device, the listing appears in All Devices and Locked. These lists allow you to see at a glance the devices that are currently active and the devices that might be compromised.
The following table shows the icons that you can use to perform the preceding actions for all devices, including devices that are connected to App Controller:
Locking and Unlocking Applications on User Devices
You can lock and unlock user devices in the App Controller management console. This action prevents users from connecting to applications in Citrix Receiver.