Product Documentation

Maintain and Monitor

Mar 24, 2015

App Controller provides a System Configuration panel that allows you to create and modify App Controller settings. When you configure App Controller in the management console for the first time, you configure additional network settings, such as the administrator password and email address, host name, IP address, subnet mask, default gateway and Domain Name Server (DNS) settings, Active Directory, Network Time Protocol (NTP) server, certificates, and workflow email settings.

Note: You initially set the App Controller IP address, default gateway, DNS server, and NTP server by using the command line. When the Configure dialog box opens, you can changes these settings.

At a later time, you can access the System Configuration panel to configure or reconfigure the following settings:

  • Overview allows you to view the current system configuration of App Controller.
  • Deployment allows you to configure StoreFront or NetScaler Gateway settings for Citrix Receiver deployments.
  • XenMobile MDM allows you to establish communication between App Controller and XenMobile Device Manager by configuring a host, port, and shared key. You can also require that users enroll in Mobile Device Manager. For details on how to generate the shared key, see the Device Manager documentation in eDocs.
  • GoToAssist integrates with App Controller to provide users with email, phone, or chat assistance.
  • Active Directory allows you to configure or edit Active Directory settings.
  • Certificates allows you to upload, export, and delete certificates. You can create a Certificate Signing Request (CSR) and download trusted (.pem), server (.pem or .pfx), and SAML (.pem) certificates.
  • Branding allows you to add a custom logo for the organization that appears on the Worx Store™ or Worx™ Home on devices running Receiver for iPhone or Receiver for iPad.
  • Network Connectivity allows you to change the App Controller host name, IP address, subnet mask, default gateway, to Allow support access, which enables or disables Secure Shell (SSH) access, and to enable SSL offloading to move SSL encryption and decryption tasks to terminate on a NetScaler Gateway virtual server that you configure in the DMZ.
  • Domain Name Server allows you to configure up to two DNS servers and provide the domain names. If you enter multiple domain names, use a comma to separate the names.
  • NTP Server allows you to configure an NTP server for the date, time, and time zone.
  • Workflow Email allows you to configure an email server, port, and email address, and to require user authentication to approve user requests to applications.
  • Administrator allows you to change the App Controller administrator password. When you change the password, it is changed in the management console and in the command-line console.
  • Release Management allows you upgrade to a new software version, install patches, and new application connectors.
  • Receiver Email Template allows you to use a template to send to users that indicates where they can download Citrix Receiver. You can automatically send the email to users, or you can manually send the email to users. When you send the email, you can also send a CR (.cr) file that contains all the settings that Receiver needs to connect to App Controller.
  • Store Credentials if you deploy App Controller with XenMobile Device manager, you must enter a user name, password, and Android device ID for Google Play store.
  • Log Transfer allows you to transfer App Controller log files to a server in your network, to indicate the frequency with which the files are transferred and archived, and to specify the type of log you want to transfer.
  • Syslog allows you to transfer log files to remote syslog servers.
  • Receiver Updates allows you to configure how plug-ins are updated on the Windows-based device. You can select Citrix ( or Citrix Merchandising Server, or you can indicate that you do not want to check for updates.
  • GoToAssist support options that allows you to configure and modify GoToAssist support information.

To open the System Configuration panel, click the Settings tab.

Configuring System Settings by Using the Command-Line Console

You can also use the command-line console to configure some system settings. You can:

  • Configure the App Controller IP address, subnet mask, default gateway, DNS servers, and NTP server.
  • Configure high availability for primary and secondary App Controller virtual machines (VMs).
  • Configure an App Controller cluster. For more information, see Creating a Cluster.
  • Reset the App Controller server certificate.
  • Enable or disable SSH access.
  • Import or export the App Controller configuration.
  • Configure a web proxy server.
  • Use network utilities to troubleshoot App Controller.
  • Create a support bundle to send to support personnel.
  • Restart or shut down App Controller.