Arctera

The VRTSvxvm fileset fails to install on a few cluster nodes because the template file is corrupted (2348780)

The installer debug log displays the failure of the errupdate command as following: errupdate -f /usr/lpp/VRTSvxvm/inst_root/VRTSvxvm.err. The errupdate command gets invoked through /usr/lib/instl/install by the operating system. The command also fails for the VRTSvxfs, VRTSglm, and VRTSgms filesets.

The errupdate command generally creates a *.undo.err file to remove entries from the Error Record Template Repository in case of failed installation or cleanup. However, in this case the *.undo.err file does not get generated as the errupdate command fails. Also, it is not possible to manually remove entries from the Error Record Template Repository in order to undo the changes made by the failed installation, because the file is corrupted.

Workaround: Save a copy of the /var/adm/ras/errtmplt and /etc/trcfmt files before you install the product. Replace /var/adm/ras/errtmplt and /etc/trcfmt files with the ones that you saved, when the installation fails because the template file is corrupted. Uninstall all the filesets you installed and reinstall.

The VRTSvxvm fileset fails to install on a few cluster nodes because the template file is corrupted (2348780)

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