Arctera

Upgrade from SFRAC 6.2.1 to InfoScale 7.4.2 using yum may fail (4002582)

When you perform an upgrade from SFRAC 6.2.1 to InfoScale 7.4.2 using the yum utility, the upgrade may fail and display the following error message:

%preun(VRTSveki-6.2.0.000-RHEL7.x86_64) scriptlet failed, exit status 1 
Error in PREUN scriptlet in rpm package VRTSveki-6.2.0.000-RHEL7.x86_64


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This issue occurs because the old VRTSveki RPM does not support the yum upgrade utility. It tries to unload the new veki kernel module while executing the pre-uninstall script, which fails because the other dependent InfoScale kernel modules are already loaded. Eventually, the old VRTSveki RPM fails to be uninstalled.

Workaround:

When upgrading from SFRAC 6.2.1 to InfoScale 7.4.2, perform the following steps using the yum utility:

  1. Upgrade VRTSveki RPM using the yum utility.

    yum upgrade VRTSveki

  2. Upgrade other InfoScale RPMs.

    yum upgrade VRTS*

Upgrade from SFRAC 6.2.1 to InfoScale 7.4.2 using yum may fail (4002582)

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