Arctera

Error while upgrading from InfoScale 7.4.1 using yum (4186339)

This issue is observed while upgrading from InfoScale 7.4.1 to InfoScale 9.0 using yum. You may see the following error message during the upgrade process:

/opt/VRTS/bin/bmcmap: error while loading shared libraries: 
libnsl.so.1: cannot open shared object file:
No such file or directory
INFO: Skipping BMC map update for module VAD

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This error occurs when the VRTSvcsea RPM is uninstalled during the upgrade process. The bmcmap command fails to execute due to a missing library, libnsl.so.1, during the InfoScale uninstallation. This error is linked to a cleanup operation in the VRTSperl RPM in InfoScale 7.4.1, which unlinks the libnsl.so.1 library. Subsequent InfoScale versions (7.4.2 and later) do not have this issue as the VRTSperl and VRTSvcsea RPM cleanup operations are modified to avoid this error.

Workaround: You can safely ignore this error while upgrading from InfoScale 7.4.1. This error does not affect the upgrade process.

Error while upgrading from InfoScale 7.4.1 using yum (4186339)

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