Management Pack Reference Guide

Citrix SCOM Management Pack for XenApp 6.x Reference Guide

About

Citrix Management Pack Library

Display Name Citrix Management Pack Library
Version 1.0.8.0
Description Common definitions for Citrix Management Packs.

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Citrix Management Pack for XenApp 6.x

Display Name Citrix Management Pack for XenApp 6.x
Version 1.45.32.0
Description Provides the complete management of the Citrix XenApp environment.

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Citrix Management Pack for XenApp 6.x Reports

Display Name Citrix Management Pack for XenApp 6.x Reports
Version 1.45.32.0
Description Provides reports for the Citrix XenApp environment.

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Discoveries

Target Display Name Description Enabled by default Discovery interval
Application Data Collector XenApp Farm Applications Discovery (1 of 2)
Discovers applications in a farm. This is the first of two discoveries. Each discovery can provide up to 800 applications.

Discovered applications can be filtered based on regular expression pattern matching against the application full path ("Applications/Folder1/ApplicationA"). With it applications can be filtered based on application name or folder name. Use the following overridable parameters to limit discovery:

FilterExclude - Accepts regular expression pattern representing applications to be excluded from discovery.
FilterInclude - Accepts regular expression pattern representing applications to be included in discovery.

* "Filter" parameter is obsolete and is ignored. 

When updating FilterExclude or FilterInclude parameter, copy their value to FilterExclude/FilterInclude parameter in 'XenApp Farm Applications Discovery (2 of 2)' and 'XenApp Server Discovery' discovery.

Regular expression examples:

Match any application belonging to certain folder (Folder1) and subfolders.
^Applications/Folder1/.*$

Match any application belonging to folders starting with certain pattern (TestFold) or folders with exact name (Folder1 or Folder2).
(.*/TestFold[^/]*/[^/]*|.*/Folder1/[^/]*|.*/Folder2/[^/]*)$

Match any application whose name starts with certain pattern (ApplicationC), regardless of parent folder.
.*/ApplicationC[^/]*$

Match any application whose name contains certain pattern (licationD), regardless of parent folder.
.*/.*licationD[^/]*$

Match specific application(s) specified with full path.
^(Applications/Folder1/ApplicationA|Applications/Folder2/Folder3/ApplicationB)$

Match all applications with exact name, regardless of parent folder.
.*/ApplicationC$

Match any application belonging either to Folder1 or Folder5 (with their subfolders) or application name starts with "ApplicationC" (in any folder).
(.*/Folder1/.*|.*/Folder5/.*|.*/ApplicationC[^/]*)$

Match any application belonging to Folder1 or Folder5 (with their subfolders) where application name starts with "ApplicationC".
.*/(Folder1|Folder5)(/.*/|/)ApplicationC[^/]*$
Yes 3600 sec
Application Data Collector XenApp Farm Applications Discovery (2 of 2)
Discovers applications in a farm. This is the second of two discoveries. Each discovery can provide up to 800 applications.

Discovered applications can be filtered based on regular expression pattern matching against the application full path ("Applications/Folder1/ApplicationA"). With it applications can be filtered based on application name or folder name. Use the following overridable parameters to limit discovery:

FilterExclude - Accepts regular expression pattern representing applications to be excluded from discovery.
FilterInclude - Accepts regular expression pattern representing applications to be included in discovery.

* "Filter" parameter is obsolete and is ignored. 

When updating FilterExclude or FilterInclude parameter, copy their value to FilterExclude/FilterInclude parameter in 'XenApp Farm Applications Discovery (1 of 2)' and 'XenApp Server Discovery' discovery.

Regular expression examples:

Match any application belonging to certain folder (Folder1) and subfolders.
^Applications/Folder1/.*$

Match any application belonging to folders starting with certain pattern (TestFold) or folders with exact name (Folder1 or Folder2).
(.*/TestFold[^/]*/[^/]*|.*/Folder1/[^/]*|.*/Folder2/[^/]*)$

Match any application whose name starts with certain pattern (ApplicationC), regardless of parent folder.
.*/ApplicationC[^/]*$

Match any application whose name contains certain pattern (licationD), regardless of parent folder.
.*/.*licationD[^/]*$

Match specific application(s) specified with full path.
^(Applications/Folder1/ApplicationA|Applications/Folder2/Folder3/ApplicationB)$

Match all applications with exact name, regardless of parent folder.
.*/ApplicationC$

Match any application belonging either to Folder1 or Folder5 (with their subfolders) or application name starts with "ApplicationC" (in any folder).
(.*/Folder1/.*|.*/Folder5/.*|.*/ApplicationC[^/]*)$

Match any application belonging to Folder1 or Folder5 (with their subfolders) where application name starts with "ApplicationC".
.*/(Folder1|Folder5)(/.*/|/)ApplicationC[^/]*$
Yes 3600 sec
XenApp Computer Role Citrix XenApp MP Agent Service Discovery
Discovers Citrix Management Pack Agent for XenApp 6.x used for monitoring the XenApp infrastructure.
Yes 3600 sec
Windows Computer Citrix Computer Discovery
Discovers managed nodes with Citrix software installed on it.
Yes 3600 sec
Windows Computer XenApp Computer Role Discovery
Discovers managed nodes with Citrix XenApp Server installed on it. Discovered nodes can be seen in the "XenApp 6.x Computers" view within the "Citrix Library" folder.
Yes 3600 sec
XenApp XenApp Server Services Discovery
Discovers XenApp and Terminal Server services.
Yes 3600 sec
XenApp Computer Role XenApp Server Discovery
Discovers XenApp servers, farms, and zones.

Applications can be excluded from discovery based on regular expression pattern matching against the application full path ("Applications/Folder1/ApplicationA"). With it applications can be filtered based on application name or folder name. Use the following overridable parameters to limit discovery:

FilterExclude - Accepts regular expression pattern representing applications to be excluded from discovery.
FilterInclude - Accepts regular expression pattern representing applications to be included in discovery.

* "Filter" parameter is obsolete and is ignored. 

When updating FilterExclude or FilterInclude parameter, copy their value to FilterExclude/FilterInclude parameter in 'XenApp Farm Applications Discovery (1 of 2)' and 'XenApp Farm Applications Discovery (2 of 2)' discovery.

Regular expression examples:

Match any application belonging to certain folder (Folder1) and subfolders.
^Applications/Folder1/.*$

Match any application belonging to folders starting with certain pattern (TestFold) or folders with exact name (Folder1 or Folder2).
(.*/TestFold[^/]*/[^/]*|.*/Folder1/[^/]*|.*/Folder2/[^/]*)$

Match any application whose name starts with certain pattern (ApplicationC), regardless of parent folder.
.*/ApplicationC[^/]*$

Match any application whose name contains certain pattern (licationD), regardless of parent folder.
.*/.*licationD[^/]*$

Match specific application(s) specified with full path.
^(Applications/Folder1/ApplicationA|Applications/Folder2/Folder3/ApplicationB)$

Match all applications with exact name, regardless of parent folder.
.*/ApplicationC$

Match any application belonging either to Folder1 or Folder5 (with their subfolders) or application name starts with "ApplicationC" (in any folder).
(.*/Folder1/.*|.*/Folder5/.*|.*/ApplicationC[^/]*)$

Match any application belonging to Folder1 or Folder5 (with their subfolders) where application name starts with "ApplicationC".
.*/(Folder1|Folder5)(/.*/|/)ApplicationC[^/]*$
Yes 3600 sec
XenApp Farms Populate XenApp Farms
Makes containment relationships between a farm and the "XenApp Farms" object.
Yes ---
Application Published Application to XenApp Availability Relationship Discovery
Makes containment relationships between the "XenApp Availability" and the "Application" object.
Yes ---
Citrix Management Populate Citrix Library
Makes containment relationships between the "XenApp Farms" and the "Citrix Management" object.
Yes ---

Monitors

Application

XenApp Application Accessibility

Display Name XenApp Application Accessibility
Description
Monitors whether the application is enabled.
Knowledge Article
Summary

Alerts if an application is currently in disabled state. Disabled applications are not available to end-users.

Target Application
Enabled by default No

Health States
Monitor State Health State
Enabled Healthy
Disabled Warning

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Citrix XenApp MP Agent Service

Citrix XenApp MP Agent Operational Status

Display Name Citrix XenApp MP Agent Operational Status
Description
Monitors if Citrix XenApp MP Agent is operational.
Knowledge Article
Summary

This monitor checks if Citrix XenApp MP Agent is operational.

Configuration

Citrix XenApp MP Agent may not be operational for many reasons, including:

  • Citrix IMA service is not running

  • Citrix MFCOM service is not running

  • Citrix XenApp MP configuration is not valid

To get detailed information why agent is not operational run "Check Requirements and Configuration for Citrix MPXA Agent" task.

Alert Name Citrix XenApp MP Agent Operational Status
Alert Message
Citrix XenApp MP Agent is not operational.

To get detailed information why agent is not operational run "Check Requirements and Configuration for Citrix MPXA Agent" task.
Target Citrix XenApp MP Agent Service
Enabled by default Yes

Health States
Monitor State Health State
OK Healthy
Error Critical

Overridable parameters
Parameter Default Value
IntervalSeconds 1800

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Citrix XenApp MP Agent Service State

Display Name Citrix XenApp MP Agent Service State
Description
Monitors the Citrix XenApp MP Agent mandatory service.
Knowledge Article
Summary

The Citrix XenApp MP Agent mandatory service is not running.

Causes

A service can stop for many reasons, including:

The service was stopped by an administrator.

The service encountered an exception that stopped the service.

The service was improperly configured, which prevented it from starting.

Another service, that this service is dependent, on was stopped.

Resolutions

Start the service from the “Actions” pane.

Additional

The topology and the health state of your Citrix XenApp environment managed by this agent will not be properly updated if the service is not running.

Alert Name Citrix XenApp MP Agent Service Stopped
Alert Message
The "{0}" service on computer {1} has stopped running.
Target Citrix XenApp MP Agent Service
Enabled by default Yes

Health States
Monitor State Health State
Service is running Healthy
Service is not running Critical

Overridable parameters
Parameter Default Value
CheckStartupType true

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XAMP Windows Service

XenApp Service State Monitor

Display Name XenApp Service State Monitor
Description
Monitors the Citrix XenApp services state.
Knowledge Article
Summary

The Windows service is not running.

Causes

A service can stop for many reasons, including:

  • The service was stopped by an administrator.

  • The service encountered an exception that stopped it.

  • The service was improperly configured, which prevented it from starting.

  • Another service, that this service is dependent on, was stopped.

Resolutions

Start the service from the “Actions” pane.

Alert Name Windows Service Stopped
Alert Message
The "{0}" service on computer {1} has stopped running.
Target XAMP Windows Service
Enabled by default Yes

Health States
Monitor State Health State
ServiceRunning Healthy
ServiceNotRunning Critical

Overridable parameters
Parameter Default Value
CheckStartupType true

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XenApp

Active XenApp Sessions

Display Name Active XenApp Sessions
Description
Monitors the number of active sessions on a server.
Knowledge Article
Summary

Alerts if the number of sessions in an active state is high. Sessions in an active state are end-user sessions that are currently in progress. This helps to identify a potentially overloaded server, or if load balancing is not working correctly. See also the XenApp Session Summary Performance View for details.

Alert Name Active XenApp Sessions
Alert Message
The number of active sessions on {0} has exceeded the threshold value.

Active sessions: {1}
Target XenApp
Enabled by default No

Health States
Monitor State Health State
GreaterThanEqualCriticalThreshold Critical
GreaterThanEqualWarningThreshold Warning
LessThanWarningThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
ThresholdCriticalValue 1000
ThresholdWarningValue 500

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All XenApp Sessions

Display Name All XenApp Sessions
Description
Monitors the number of all sessions on a server.
Knowledge Article
Summary

Alerts if the total number of sessions in all possible states is high. See also the XenApp Session Summary Performance View for details.

Alert Name All XenApp Sessions
Alert Message
The number of all sessions on {0} has exceeded the threshold value.

All sessions: {1}
Target XenApp
Enabled by default No

Health States
Monitor State Health State
GreaterThanEqualCriticalThreshold Critical
GreaterThanEqualWarningThreshold Warning
LessThanWarningThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
ThresholdCriticalValue 1000
ThresholdWarningValue 500

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Disconnected XenApp Sessions

Display Name Disconnected XenApp Sessions
Description
Monitors the number of disconnected sessions on a server.
Knowledge Article
Summary

Alerts if the number of sessions in a disconnected state is high. Large number of disconnected sessions may be normal, but can also indicate a sudden drop of end-user connectivity. See also the XenApp Session Summary Performance View for details.

Alert Name Disconnected XenApp Sessions
Alert Message
The number of disconnected sessions on {0} has exceeded the threshold value.

Disconnected sessions: {1}
Target XenApp
Enabled by default Yes

Health States
Monitor State Health State
GreaterThanEqualCriticalThreshold Critical
GreaterThanEqualWarningThreshold Warning
LessThanWarningThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
ThresholdCriticalValue 100
ThresholdWarningValue 50

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Down XenApp Sessions

Display Name Down XenApp Sessions
Description
Monitors the number of down sessions on a server.
Knowledge Article
Summary

Alerts if the number of sessions in a down state is high. Sessions in a down state typically indicate sessions that did not log off correctly / hung during logoff. Sometimes it is even difficult to “kill” them, so the only thing that helps is a reboot. See also the XenApp Session Summary Performance View for details.

Alert Name Down XenApp Sessions
Alert Message
The number of down sessions on {0} has exceeded the threshold value.

Down sessions: {1}
Target XenApp
Enabled by default Yes

Health States
Monitor State Health State
GreaterThanEqualCriticalThreshold Critical
GreaterThanEqualWarningThreshold Warning
LessThanWarningThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
ThresholdCriticalValue 15
ThresholdWarningValue 8

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Total File Count of All User Profiles

Display Name Total File Count of All User Profiles
Description
Monitors the total file count of all user profiles.
Knowledge Article
Summary

Alerts if there is a large number of files across all user profiles.

Alert Name Total File Count of All User Profiles
Alert Message
XenApp total file count of all user profiles on {0} has exceeded the threshold value.

Total file count: {1}
Target XenApp
Enabled by default No

Health States
Monitor State Health State
GreaterThanEqualThreshold Warning
LessThanThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
ThresholdValue 500000

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Total File Size of All User Profiles

Display Name Total File Size of All User Profiles
Description
Monitors the total file size of all user profiles.
Knowledge Article
Summary

Alerts if there is a large volume of files across all user profiles.

Alert Name Total File Size of All User Profiles
Alert Message
XenApp total file size of all user profiles on {0} has exceeded the threshold value.

Total file size: {1} MB
Target XenApp
Enabled by default No

Health States
Monitor State Health State
GreaterThanEqualThreshold Warning
LessThanThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
ThresholdValue 10000

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XenApp Installation Drive Free Space

Display Name XenApp Installation Drive Free Space
Description
Monitors free space (in MB) on XenApp installation drive.
Knowledge Article
Summary

Monitors free space (in MB) on XenApp installation drive.

Alert Name XenApp Installation Drive Free Space
Alert Message
Free space on XenApp installation drive on {0} is below the threshold value.

Drive: {1}
Drive type: {2}
Capacity: {3} MB
Free space: {4} MB
Target XenApp
Enabled by default Yes

Health States
Monitor State Health State
OK Healthy
Warning Warning
Critical Critical

Overridable parameters
Parameter Default Value
IntervalSeconds 300
WarningThreshold 500
CriticalThreshold 100

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XenApp Installation Drive Free Space Percentage

Display Name XenApp Installation Drive Free Space Percentage
Description
Monitors the percentage of free space on XenApp installation drive.
Knowledge Article
Summary

Monitors the percentage of free space on XenApp installation drive.

Alert Name XenApp Installation Drive Free Space Percentage
Alert Message
Percentage of free space on XenApp installation drive on {0} is below the threshold value.

Drive: {1}
Drive type: {2}
Capacity: {3} MB
Free space: {4} %
Target XenApp
Enabled by default No

Health States
Monitor State Health State
OK Healthy
Warning Warning
Critical Critical

Overridable parameters
Parameter Default Value
IntervalSeconds 300
WarningThreshold 10
CriticalThreshold 5

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XenApp Logons

Display Name XenApp Logons
Description
Monitors whether the logons to the XenApp server are enabled.
Knowledge Article
Summary

Alerts if logons to the server are disabled. During the maintenance hours, logons to XenApp servers are typically disabled to prevent users to connect to them. This alert will remind admins that logons to a server need to be re-enabled.

Alert Name XenApp Logons
Alert Message
XenApp logons on {0} are disabled.
Target XenApp
Enabled by default No

Health States
Monitor State Health State
LogonsEnabled Healthy
LogonsDisabled Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300

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XenApp Server Application Enumerations per Second

Display Name XenApp Server Application Enumerations per Second
Description
This monitor checks the number of non-XML-based enumerations (requests for application lists) per second.

Threshold must be configured to suit the environment configuration/setup before enabling this monitor.
Knowledge Article
Summary

This monitor checks the number of non-XML-based enumerations (requests for application lists) per second over multiple consecutive samples.

By default monitor is disabled because baseline needs to be established in your environment before appropriate threshold can be defined that would indicate load that could lead to decreased XML Broker performance.

Configuration

Overridable parameters:

IntervalSeconds

Monitoring interval (default = 300)

Threshold

The value that defines the warning threshold to be used in the comparison (the default value is set to 99999)

NumberOfSamples

The number of event occurrences before monitor state changes will be triggered (the default value is set to 3)

Additional

To see monitor performance values, open XenApp Server Performance view.

Alert Name Application Enumerations per Second Too High
Alert Message
The number of application enumerations per second on {0} has exceeded the threshold value.

Current application enumerations per second: {1}
Consecutive samples: {2}
Target XenApp
Enabled by default No

Health States
Monitor State Health State
OverThreshold Warning
UnderThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 99999
NumberOfSamples 3

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XenApp Server Application Resolution Time

Display Name XenApp Server Application Resolution Time
Description
This monitor checks the time in milliseconds that a resolution took to complete.

Threshold must be configured to suit the environment configuration/setup before enabling this monitor.
Knowledge Article
Summary

This monitor checks the time (in milliseconds) required to resolve the Least-Loaded Server during an application launch. Alert is triggered when threshold is exceeded for configured number of consecutive samples.

By default monitor is disabled because baseline would need to be established in your environment to account for increases during peak logon times before accurate thresholds can be defined.

Configuration

Overridable parameters:

IntervalSeconds

Monitoring interval (default = 300)

Threshold

The value that defines the warning threshold to be used in the comparison (the default value is set to 99999)

NumberOfSamples

The number of event occurrences before monitor state changes will be triggered (the default value is set to 3)

Additional

To see monitor performance values, open XenApp Server Performance view.

Alert Name Application Resolution Time Too High
Alert Message
The application resolution time on {0} has exceeded the threshold value.

Current application resolution time: {1} ms
Consecutive samples: {2}
Target XenApp
Enabled by default No

Health States
Monitor State Health State
OverThreshold Warning
UnderThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 99999
NumberOfSamples 3

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XenApp Server Filtered Application Enumerations per Second

Display Name XenApp Server Filtered Application Enumerations per Second
Description
This monitor checks the number of XML-based enumerations (requests for application lists) per second.

Threshold must be configured to suit the environment configuration/setup before enabling this monitor.
Knowledge Article
Summary

This monitor checks number of XML-based enumerations per second handled by XML Broker over multiple consecutive samples. It indicates number of Web Interface/StoreFront application enumerations (and logons) per second handled by specific XML broker.

By default monitor is disabled because baseline needs to be established in your environment before appropriate threshold can be defined that would indicate load that could lead to decreased XML Broker performance.

Configuration

Overridable parameters:

IntervalSeconds

Monitoring interval (default = 300)

Threshold

The value that defines the warning threshold to be used in the comparison (the default value is set to 99999)

NumberOfSamples

The number of event occurrences before monitor state changes will be triggered (the default value is set to 3)

Additional

To see monitor performance values, open XenApp Server Performance view.

Alert Name Filtered Application Enumerations per Second Too High
Alert Message
The number of filtered application enumerations per second on {0} has exceeded the threshold value.

Current filtered application enumerations per second: {1}
Consecutive samples: {2}
Target XenApp
Enabled by default No

Health States
Monitor State Health State
OverThreshold Warning
UnderThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 99999
NumberOfSamples 3

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XenApp Server Load

Display Name XenApp Server Load
Description
Monitors XenApp server load as defined by Citrix load evaluator.
Knowledge Article
Summary

Alerts if server load is high. Server load is a value reported by the Citrix load evaluator that has been assigned to the server.

Monitor by default ignores planned full load caused by scheduled load evaluator rules (“Citrix Maintenance Mode”).

A server load of 200% (load evaluator value = 20000) indicates that a license cannot be obtained from license server.

Configuration

Overridable parameters:

  • IntervalSeconds – monitoring interval (default = 300)

  • IgnoreScheduledFullLoad – if set to true, the alert is not generated when server load is 10000 (full load) caused by scheduled load evaluator rule (“Citrix Maintenance Mode”) (default = true)

  • WarningThreshold – warning threshold in % (default = 70)

  • CriticalThreshold – critical threshold in % (default = 95)

Alert Name XenApp Server Load
Alert Message
XenApp server load on {0} has exceeded the threshold value.

Server load: {1}%
Target XenApp
Enabled by default No

Health States
Monitor State Health State
GreaterThanEqualCriticalThreshold Critical
GreaterThanEqualWarningThreshold Warning
LessThanWarningThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
IgnoreScheduledFullLoad true
WarningThreshold 70
CriticalThreshold 95

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XenApp Server Load (Consecutive Samples)

Display Name XenApp Server Load (Consecutive Samples)
Description
Monitors XenApp server load as defined by Citrix load evaluator.
Knowledge Article
Summary

Alerts if server load is high. Server load is a value reported by the Citrix load evaluator that has been assigned to the server.

Monitor by default ignores planned full load caused by scheduled load evaluator rules (“Citrix Maintenance Mode”).

A server load of 200% (load evaluator value = 20000) indicates that a license cannot be obtained from license server.

Configuration

Overridable parameters:

  • IntervalSeconds – monitoring interval (default = 300)

  • IgnoreScheduledFullLoad – if set to true, the alert is not generated when server load is 10000 (full load) caused by scheduled load evaluator rule (“Citrix Maintenance Mode”) (default = true)

  • NumberOfSamples - the number of event occurrences before monitor state changes will be triggered (the default value is set to 3)

  • Threshold - the value that defines the critical threshold to be used in the comparison (the default value is set to 95 percentage)

Alert Name XenApp Server Load (Consecutive Samples)
Alert Message
XenApp server load on {0} has exceeded the threshold value.

Current server load: {1}%          
Target XenApp
Enabled by default Yes

Health States
Monitor State Health State
BelowThreshold Healthy
AboveThreshold Critical

Overridable parameters
Parameter Default Value
IntervalSeconds 300
IgnoreScheduledFullLoad true
Threshold 95
NumberOfSamples 3

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XenApp Server Number of Busy XML Threads

Display Name XenApp Server Number of Busy XML Threads
Description
This monitor checks the number of XML threads currently being processed. There are 16 worker threads in the Citrix XML Service. A count of 16 or more shows that XML requests are not being processed in a timely manner.
Knowledge Article
Summary

This monitor checks the number of XML threads currently being processed over multiple consecutive samples.

There are 16 worker threads in the Citrix XML Service. A count of 16 shows that XML requests are not being processed in a timely manner, which impacts Web Interface/Store Front requests (logons, list and launch applications) being slow or rejected.

Having consistently 10 or more busy XML threads already indicate that XML broker might not be capable of servicing all request in timely manner. By default alert is generated if there are 10 or more busy XML treads on two consecutive samples (5 minutes interval).

Configuration

Overridable parameters:

IntervalSeconds

Monitoring interval (default = 300)

Threshold

The value that defines the warning threshold to be used in the comparison (the default value is set to 10)

NumberOfSamples

The number of event occurrences before monitor state changes will be triggered (the default value is set to 2)

Causes

The most common reason for the XML service to become unresponsive is because it is busy waiting for a response from the IMA service. Usually, adding CPU power helps reducing IMA service response times and consequently number of busy XML threads.

Additional

To see monitor performance values, open XenApp Server Performance view.

Alert Name Number of Busy XML Threads Too High
Alert Message
The number of busy XML threads on {0} has exceeded the threshold value.

Current number of busy XML threads: {1}
Consecutive samples: {2}
Target XenApp
Enabled by default Yes

Health States
Monitor State Health State
OverThreshold Warning
UnderThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 10
NumberOfSamples 2

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XenApp Server Zone Elections Triggered

Display Name XenApp Server Zone Elections Triggered
Description
Monitors the number of times this server has called for an election. This counter is incremented regardless of whether or not a new Zone Data Collector was elected.
Knowledge Article
Summary

This monitor checks the number of times the XenApp server has called for an election in a specified time period. This counter is incremented regardless of whether or not a new Zone Data Collector was elected.

By default, alert is generated if two zone elections are triggered on server in one hour. To modify the time period, override NumSamples parameter with the following formula:

NumSamples = 3600 * <time interval in hours> / IntervalSeconds

Configuration

Overridable parameters:

IntervalSeconds

Monitoring interval (the default value is set to 300)

Threshold

The value that defines the warning threshold to be used in the comparison of delta difference (the default value is set to 2)

NumSamples

The number of samples over which to calculate the delta difference. (the default value is set to 12)

Causes

Zone election can be triggered for many reasons:

  • the existing data collector for Zone goes offline (shuts down gracefully)

  • the communication between a member server and the Zone Data Collector for its zone failed

  • the communication between data collectors failed

  • member server (IMA service) is started

  • configuration of a zone is changed (member server is added/removed to/from zone)

Note: In XenApp 6.5 worker servers cannot trigger elections.

Additional

To check the number of Zone Elections Triggered, open XenApp Server Performance view.

To check if IMA service is being restarted frequently, search XenApp Server Closed Alerts for multiple "Windows Service Stopped" alerts with "The Citrix Independent Management Architecture service on computer <name> has stopped running." message.

Alert Name Zone Elections Triggered Too High
Alert Message
Number of times the XenApp server ({0}) has called for an election in the last monitoring period has exceeded the threshold value.

Current zone elections triggered: {1}
Target XenApp
Enabled by default Yes

Health States
Monitor State Health State
Elections triggered too high Warning
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 2
NumSamples 12

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XenApp Availability

XenApp Server Load Full

Display Name XenApp Server Load Full
Description
Checks if Citrix XenApp server load has reached 100%.
Knowledge Article
Summary

Monitor checks server availability by checking server load. Server load is a value reported by the Citrix load evaluator that has been assigned to the server. If the load reaches 100% (load evaluator value = 10000) then users can no longer login to server.

Load can be 100% because of the actual load on the server or because of the scheduled load evaluator rule (“Citrix Maintenance Mode”).

In case the license cannot be obtained from license server, server load is 200% (load evaluator value = 20000).

Configuration

Overridable parameters:

  • IntervalSeconds – monitoring interval (default = 300)

  • TreatScheduledFullLoadAsMaintenance – if set to true, full load caused by scheduled load evaluator rule is treated as “Citrix Maintenance Mode”, otherwise it is treated as normal full load (default = true)

Possible monitor states:

Operational State

Health State

Description

Available

Healthy

Server load is below 100%.

InCitrixMaintenance

Warning

Server load is set to 100% with the scheduled load evaluator rule. This indicates planned “Citrix Maintenance Mode”.

FullLoad

Critical

Server load has reached 100% or it is 200% (license cannot be obtained from license server)

Target XenApp Availability
Enabled by default Yes

Health States
Monitor State Health State
Available Healthy
InCitrixMaintenance Warning
FullLoad Critical

Overridable parameters
Parameter Default Value
IntervalSeconds 300
TreatScheduledFullLoadAsMaintenance true

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XenApp Computer Role

XenApp MP Agent Installation

Display Name XenApp MP Agent Installation
Description
Monitors whether the Citrix XenApp MP Agent is installed on a server.
Knowledge Article
Summary

Alerts if the Citrix XenApp MP Agent has not been deployed to the XenApp server. This is very useful in situations when you are not sure whether a specific XenApp server has been put under control of the XenApp MP or not.

Alert Name XenApp MP Agent Installation
Alert Message
Citrix XenApp MP Agent on '{0}' is not installed!
Target XenApp Computer Role
Enabled by default Yes

Health States
Monitor State Health State
XenAppMPAgentInstalled Healthy
XenAppMPAgentNotInstalled Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300

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XenApp TCP Probe

XenApp ICA Port - Connection Refused

Display Name XenApp ICA Port - Connection Refused
Description
Monitors if the connection to a port was forcibly closed.
Knowledge Article
Summary

Alerts if connection to the ICA listener port was refused. Probing is executed from the MS Operations Manager server’s perspective. ICA clients typically connect to the XenApp server via this port. Inability to connect means that end-users are also not going to be able to connect to this system.

Alert Name XenApp ICA Port - Connection Refused
Alert Message
No connection could be made because the target machine actively refused it. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp ICA Port - Connection TimeOut

Display Name XenApp ICA Port - Connection TimeOut
Description
Monitors timeouts when connection attempts to a port are performed.
Knowledge Article
Summary

Alerts if connecting to the ICA listener port timed-out. Probing is executed from the MS Operations Manager server’s perspective. ICA clients typically connect to the XenApp server via this port. Inability to connect means that end-users are also not going to be able to connect to this system.

Alert Name XenApp ICA Port - Connection TimeOut
Alert Message
A connection attempt failed because the connected party did not properly respond after a period of time, or an established connection failed because the connected host has failed to respond. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp ICA Port - DNS Resolution Failure

Display Name XenApp ICA Port - DNS Resolution Failure
Description
Monitors for any DNS resolution failure when attempting to connect to a port.
Knowledge Article
Summary

Alerts if connection to the ICA listener port failed due to inability to resolve DNS name of the XenApp server to IP address. Probing is executed from the MS Operations Manager server’s perspective. ICA clients typically connect to the XenApp server via this port. Inability to connect means that end-users are also not going to be able to connect to this system.

Alert Name XenApp ICA Port - DNS Resolution Failure
Alert Message
Unable to resolve name to IP. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp ICA Port - Host Unreachable

Display Name XenApp ICA Port - Host Unreachable
Description
Monitors situations when the connection to a port is not possible because of an unreachable host.
Knowledge Article
Summary

Alerts if connection to the ICA listener port failed due to the host being unreachable. Probing is executed from the MS Operations Manager server’s perspective. ICA clients typically connect to the XenApp server via this port. Inability to connect means that end-users are also not going to be able to connect to this system.

Alert Name XenApp ICA Port - Host Unreachable
Alert Message
A socket operation was attempted to an unreachable host.

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp IMA Port - Connection Refused

Display Name XenApp IMA Port - Connection Refused
Description
Monitors if the connection to a port was being forcibly closed.
Knowledge Article
Summary

Alerts if connection to the IMA service port was refused. Probing is executed from the MS Operations Manager server’s perspective. IMA service keeps the farm together. If the IMA service stops responding, the server is marked as "offline" by the rest of the XenApp farm.

Alert Name XenApp IMA Port - Connection Refused
Alert Message
No connection could be made because the target machine actively refused it. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp IMA Port - Connection TimeOut

Display Name XenApp IMA Port - Connection TimeOut
Description
Monitors timeouts when connection attempts to a port are performed.
Knowledge Article
Summary

Alerts if connection to the IMA service port timed-out. Probing is executed from the MS Operations Manager server’s perspective. IMA service keeps the farm together. If the IMA service stops responding, the server is marked as "offline" by the rest of the XenApp farm.

Alert Name XenApp IMA Port - Connection TimeOut
Alert Message
A connection attempt failed because the connected party did not properly respond after a period of time, or an established connection failed because connected host has failed to respond. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp IMA Port - DNS Resolution Failure

Display Name XenApp IMA Port - DNS Resolution Failure
Description
Monitors for any DNS resolution failure when attempting to connect to a port.
Knowledge Article
Summary

Alerts if connection to the IMA service port failed due to inability to resolve DNS name of the XenApp server to IP address. Probing is executed from the MS Operations Manager server’s perspective. IMA service keeps the farm together. If the IMA service stops responding, the server is marked as "offline" by the rest of the XenApp farm.

Alert Name XenApp IMA Port - DNS Resolution Failure
Alert Message
Unable to resolve name to IP. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp IMA Port - Host Unreachable

Display Name XenApp IMA Port - Host Unreachable
Description
Monitors situations when the connection to a port is not possible because of an unreachable host.
Knowledge Article
Summary

Alerts if connecting to the IMA service port failed due to the host being unreachable. Probing is executed from the MS Operations Manager server’s perspective. IMA service keeps the farm together. If IMA service stops responding, the server is marked as "offline" by the rest of the XenApp farm.

Alert Name XenApp IMA Port - Host Unreachable
Alert Message
A socket operation was attempted to an unreachable host.

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp Management Console Port - Connection Refused

Display Name XenApp Management Console Port - Connection Refused
Description
Monitors if the connection to a port was forcibly closed.
Knowledge Article
Summary

Alerts if connection to the Management Console port was refused. Probing is executed from the MS Operations Manager server’s perspective. This is the port the Citrix Management Console connects to. It is not that critical if this server is not used for console’s connection.

Alert Name XenApp Management Console Port - Connection Refused
Alert Message
No connection could be made because the target machine actively refused it. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp Management Console Port - Connection TimeOut

Display Name XenApp Management Console Port - Connection TimeOut
Description
Monitors timeouts when connection attempts to a port are performed.
Knowledge Article
Summary

Alerts if connection to the Management Console port timed-out. Probing is executed from the MS Operations Manager server’s perspective. This is the port the Citrix Management Console connects to. It is not that critical if this server is not used for console’s connection.

Alert Name XenApp Management Console Port - Connection TimeOut
Alert Message
A connection attempt failed because the connected party did not properly respond after a period of time, or an established connection failed because connected host has failed to respond. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp Management Console Port - DNS Resolution Failure

Display Name XenApp Management Console Port - DNS Resolution Failure
Description
Monitors for any DNS resolution failure when attempting to connect to a port.
Knowledge Article
Summary

Alerts if connection to the Management Console port failed due to inability to resolve DNS name of the XenApp server to IP address. Probing is executed from the MS Operations Manager server’s perspective. This is the port the Citrix Management Console connects to. It is not that critical if this server is not used for console’s connection.

Alert Name XenApp Management Console Port - DNS Resolution Failure
Alert Message
Unable to resolve name to IP. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp Management Console Port - Host Unreachable

Display Name XenApp Management Console Port - Host Unreachable
Description
Monitors situations when the connection to a port is not possible because of an unreachable host.
Knowledge Article
Summary

Alerts if connection to the Management Console port failed due to the host being unreachable. Probing is executed from the MS Operations Manager server’s perspective. This is the port the Citrix Management Console connects to. It is not that critical if this server is not used for console’s connection.

Alert Name XenApp Management Console Port - Host Unreachable
Alert Message
A socket operation was attempted to an unreachable host.

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp RDP Port - Connection Refused

Display Name XenApp RDP Port - Connection Refused
Description
Monitors if the connection to a port was forcibly closed.
Knowledge Article
Summary

Alerts if connection to the RDP listener port was refused. Probing is executed from the MS Operations Manager server’s perspective. This is the port the Terminal Services clients (Remote Desktop Connection clients) connect to. If this port is not reachable, RDP clients cannot connect to the server.

Alert Name XenApp RDP Port - Connection Refused
Alert Message
No connection could be made because the target machine actively refused it. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp RDP Port - Connection TimeOut

Display Name XenApp RDP Port - Connection TimeOut
Description
Monitors timeouts when connection attempts to a port are performed.
Knowledge Article
Summary

Alerts if connection to the RDP listener port timed-out. Probing is executed from the MS Operations Manager server’s perspective. This is the port the Terminal Services clients (Remote Desktop Connection clients) connect to. If this port is not reachable, RDP clients cannot connect to the server.

Alert Name XenApp RDP Port - Connection TimeOut
Alert Message
A connection attempt failed because the connected party did not properly respond after a period of time, or an established connection failed because connected host has failed to respond. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp RDP Port - DNS Resolution Failure

Display Name XenApp RDP Port - DNS Resolution Failure
Description
Monitors for any DNS resolution failure when attempting to connect to a port.
Knowledge Article
Summary

Alerts if connection to the RDP listener port failed due to inability to resolve DNS name of the XenApp server to IP address. Probing is executed from the MS Operations Manager server’s perspective. This is the port the Terminal Services clients (Remote Desktop Connection clients) connect to. If this port is not reachable, RDP clients cannot connect to the server.

Alert Name XenApp RDP Port - DNS Resolution Failure
Alert Message
Unable to resolve name to IP. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp RDP Port - Host Unreachable

Display Name XenApp RDP Port - Host Unreachable
Description
Monitors situations when the connection to a port is not possible because of an unreachable host.
Knowledge Article
Summary

Alerts if connection to the RDP listener port failed due to the host being unreachable. Probing is executed from the MS Operations Manager server’s perspective. This is the port the Terminal Services clients (Remote Desktop Connection clients) connect to. If this port is not reachable, RDP clients cannot connect to the server.

Alert Name XenApp RDP Port - Host Unreachable
Alert Message
A socket operation was attempted to an unreachable host.

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp Session Reliability Port - Connection Refused

Display Name XenApp Session Reliability Port - Connection Refused
Description
Monitors if the connection to a port was forcibly closed.
Knowledge Article
Summary

Alerts if connection to the Session Reliability port was refused. Probing is executed from the MS Operations Manager server’s perspective. This is a proxy port/service for the ICA port. Session reliability allows quick reconnect to a Citrix session if a connection was lost for a short period of time.

Alert Name XenApp Session Reliability Port - Connection Refused
Alert Message
No connection could be made because the target machine actively refused it. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp Session Reliability Port - Connection TimeOut

Display Name XenApp Session Reliability Port - Connection TimeOut
Description
Monitors timeouts when connection attempts to a port are performed.
Knowledge Article
Summary

Alerts if connection to the Session Reliability port timed-out. Probing is executed from the MS Operations Manager server’s perspective. This is a proxy port/service for the ICA port. Session reliability allows quick reconnect to a Citrix session if a connection was lost for a short period of time.

Alert Name XenApp Session Reliability Port - Connection TimeOut
Alert Message
A connection attempt failed because the connected party did not properly respond after a period of time, or an established connection failed because connected host has failed to respond. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp Session Reliability Port - DNS Resolution Failure

Display Name XenApp Session Reliability Port - DNS Resolution Failure
Description
Monitors for any DNS resolution failure when attempting to connect to a port.
Knowledge Article
Summary

Alerts if connection to the Session Reliability port failed due to inability to resolve DNS name of the XenApp server to IP address. Probing is executed from the MS Operations Manager server’s perspective. This is a proxy port/service for the ICA port. Session reliability allows quick reconnect to a Citrix session if a connection was lost for a short period of time.

Alert Name XenApp Session Reliability Port - DNS Resolution Failure
Alert Message
Unable to resolve name to IP. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp Session Reliability Port - Host Unreachable

Display Name XenApp Session Reliability Port - Host Unreachable
Description
Monitors situations when the connection to a port is not possible because of an unreachable host.
Knowledge Article
Summary

Alerts if connection to the Session Reliability port failed due to the host being unreachable. Probing is executed from the MS Operations Manager server’s perspective. This is a proxy port/service for the ICA port. Session reliability allows quick reconnect to a Citrix session if a connection was lost for a short period of time.

Alert Name XenApp Session Reliability Port - Host Unreachable
Alert Message
A socket operation was attempted to an unreachable host.

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp XML Service Port - Connection Refused

Display Name XenApp XML Service Port - Connection Refused
Description
Monitors for the connection to a port being forcibly closed.
Knowledge Article
Summary

Alerts if connection to the XML Service port was refused. Probing is executed from the MS Operations Manager server’s perspective. This service is used for Web Interface – XenApp server communication. Mostly, just those XenApp servers that are configured as brokers for the Web Interface are critical.

Alert Name XenApp XML Service Port - Connection Refused
Alert Message
No connection could be made because the target machine actively refused it. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp XML Service Port - Connection TimeOut

Display Name XenApp XML Service Port - Connection TimeOut
Description
Monitors timeouts when connection attempts to a port are performed.
Knowledge Article
Summary

Alerts if connection to the XML Service port timed-out. Probing is executed from the MS Operations Manager server’s perspective. This service is used for Web Interface – XenApp server communication. Mostly, just those XenApp servers that are configured as brokers for the Web Interface are critical.

Alert Name XenApp XML Service Port - Connection TimeOut
Alert Message
A connection attempt failed because the connected party did not properly respond after a period of time, or an established connection failed because connected host has failed to respond. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp XML Service Port - DNS Resolution Failure

Display Name XenApp XML Service Port - DNS Resolution Failure
Description
Monitors for any DNS resolution failure when attempting to connect to a port.
Knowledge Article
Summary

Alerts if connection to the XML Service port failed due to inability to resolve DNS name of the XenApp server to IP address. Probing is executed from the MS Operations Manager server’s perspective. This service is used for Web Interface – XenApp server communication. Mostly, just those XenApp servers that are configured as brokers for the Web Interface are critical.

Alert Name XenApp XML Service Port - DNS Resolution Failure
Alert Message
Unable to resolve name to IP. 

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

XenApp XML Service Port - Host Unreachable

Display Name XenApp XML Service Port - Host Unreachable
Description
Monitors situations when the connection to a port is not possible because of an unreachable host.
Knowledge Article
Summary

Alerts if connecting to the XML Service port failed due to the host being unreachable. Probing is executed from the MS Operations Manager server’s perspective. This service is used for Web Interface – XenApp server communication. Mostly, just those XenApp servers that are configured as brokers for the Web Interface are critical.

Alert Name XenApp XML Service Port - Host Unreachable
Alert Message
A socket operation was attempted to an unreachable host.

ServerName: {0}
Port: {1}
Target XenApp TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 3600
Port -- defined with discovered object property --

Top

Zone Data Collector

XenApp Zone Off-line Servers

Display Name XenApp Zone Off-line Servers
Description
Monitors the number of off-line servers in a XenApp zone.
Knowledge Article
Summary

Alerts if a large number of XenApp servers becomes unavailable in a zone. This typically indicates larger outage of XenApp farm’s capacity, and can be attributed to the network connectivity loss, or to a massive server shutdown / power failure.

Alert Name XenApp Zone Off-line Servers
Alert Message
Number of off-line servers in "{0}" zone has exceeded the threshold value.

Off-line servers: {1}
Target Zone Data Collector
Enabled by default No

Health States
Monitor State Health State
GreaterThanEqualThreshold Warning
LessThanThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
ThresholdValue 10

Top

XenApp Zone Off-line Servers Percentage

Display Name XenApp Zone Off-line Servers Percentage
Description
Monitors the percentage of off-line servers in a XenApp zone.
Knowledge Article
Summary

Alerts if a large % of XenApp servers becomes unavailable in a zone. This typically indicates a larger outage of XenApp farm’s capacity, and can be attributed to the network connectivity loss, or to a massive server shutdown / power failure.

Alert Name XenApp Zone Off-line Servers Percentage
Alert Message
Percentage of off-line servers in "{0}" zone has exceeded the threshold value.

Off-line servers percentage: {1}%
Target Zone Data Collector
Enabled by default Yes

Health States
Monitor State Health State
GreaterThanEqualCriticalThreshold Critical
GreaterThanEqualWarningThreshold Warning
LessThanWarningThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
ThresholdCriticalValue 100
ThresholdWarningValue 70

Top


Rules

XenApp

Custom File Count of User Profile (Alert)

Display Name Custom File Count of User Profile (Alert)
Description
Monitors the custom file count of a user profile.
Knowledge Article
Summary

Helps to identify user profiles that contain custom file category. This can be configured to any specific set of file extensions as needed.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name Custom File Count of User Profile
Alert Message
Custom file count of the user profile exceeded the threshold value. 

Custom file count: {0}


User profile info:

Measurement time: {1}
Domain name: {2}
Username: {3}
Total file size: {4} MB

Total file count: {5}
Custom file count: {6}
Executable file count: {7}
Media file count: {8}


For more information about user profile see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 1
Priority 1
Severity 2

Top

Executable File Count of User Profile (Alert)

Display Name Executable File Count of User Profile (Alert)
Description
Monitors the executable file count of a user profile.
Knowledge Article
Summary

Helps to identify user profiles that contain executable files. User profiles should normally not contain any executable files.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name Executable File Count of User Profile
Alert Message
Executable file count of the user profile exceeded the threshold value. 

Executable file count: {0}


User profile info:

Measurement time: {1}
Domain name: {2}
Username: {3}
Total file size: {4} MB

Total file count: {5}
Custom file count: {6}
Executable file count: {7}
Media file count: {8}


For more information about user profile see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 1
Priority 1
Severity 2

Top

Media File Count of User Profile (Alert)

Display Name Media File Count of User Profile (Alert)
Description
Monitors the media file count of a user profile.
Knowledge Article
Summary

Helps to identify user profiles that contain media files (mp3s, movies, etc.). User profiles should normally not contain any large media files.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name Media File Count of User Profile
Alert Message
Media file count of the user profile exceeded the threshold value. 

Media file count: {0}


User profile info:

Measurement time: {1}
Domain name: {2}
Username: {3}
Total file size: {4} MB

Total file count: {5}
Custom file count: {6}
Executable file count: {7}
Media file count: {8}


For more information about user profile see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 1
Priority 1
Severity 2

Top

Total File Count of User Profile (Alert)

Display Name Total File Count of User Profile (Alert)
Description
Monitors the total file count of a user profile.
Knowledge Article
Summary

Helps to identify user profiles that contain a large number of files. With roaming profiles, a large number of files in a user’s profile means that user’s logon and logoff processes are going to be slower.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name Total File Count of User Profile
Alert Message
Total file count of the user profile exceeded the threshold value. 

Total file count: {0} 

User profile info:

Measurement time: {1}
Domain name: {2}
Username: {3}
Total file size: {4} MB

Total file count: {5}
Custom file count: {6}
Executable file count: {7}
Media file count: {8}


For more information about user profile see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 5000
Priority 1
Severity 2

Top

Total File Size of User Profile (Alert)

Display Name Total File Size of User Profile (Alert)
Description
Monitors the total file size of a user profile.
Knowledge Article
Summary

Helps to identify user profiles that are very large. With roaming profiles, a large user’s profile means that user’s logon and logoff processes are going to be slower.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name Total File Size of User Profile
Alert Message
Total file size of the user profile exceeded the threshold value. 

Total file size: {0} MB


User profile info:

Measurement time: {1}
Domain name: {2}
Username: {3}
Total file size: {4} MB

Total file count: {5}
Custom file count: {6}
Executable file count: {7}
Media file count: {8}


For more information about user profile see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 1000
Priority 1
Severity 2

Top

User Logon Process - Applying GPOs (Phase 2) Duration (Alert)

Display Name User Logon Process - Applying GPOs (Phase 2) Duration (Alert)
Description
Monitors the duration of the applying group policies phase of the user logon process.
Knowledge Article
Summary

Helps to identify a user whose logon process – phase 2 (applying Group Policy Objects) was very slow.

During this phase the server applies user settings defined on the Domain Controller.

Configuration

Overridable parameters:

  • IntervalSeconds – monitoring interval (default = 300)

  • InfoThreshold – duration is seconds (default = 120)

  • WarningThreshold – duration in seconds (default = 180)

  • CriticalThreshold – duration in seconds (default = 240)

Causes

Reasons for a slow logon phase can be:

  • issues with the required infrastructure (required services and components are either not running or configured as expected),

  • issues with network and domain controller availability,

  • system time is not configured correctly,

  • high network load, or

  • a large number of policy settings.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name User Logon Process - Applying GPOs (Phase 2) Duration
Alert Message
The duration of the applying group policies phase of the user logon process exceeded the threshold value. 

Applying GPOs (Phase 2) duration: {0} seconds

Logon info:
Logon time: {1}
Session ID: {2}
Domain: {3}
Username: {4}
Client name: {5}
Type: {6}

Complete logon duration: {7} seconds

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 240
WarningThreshold 180
InfoThreshold 120
Priority 1
Severity -- defined with discovered object property --

Top

User Logon Process - Citrix initialization (Phase 5) Duration (Alert)

Display Name User Logon Process - Citrix initialization (Phase 5) Duration (Alert)
Description
Monitors the duration of the Citrix initialization phase of the user logon process.
Knowledge Article
Summary

Helps to identify a user whose logon process – phase 5 (Citrix-specific initialization phase) was very slow.

This phase covers Citrix specific activity before it launches the requested application: launching seamless windows engine shell, auto creation of client printers and ICA client update process.

Configuration

Overridable parameters:

  • IntervalSeconds – monitoring interval (default = 300)

  • InfoThreshold – duration is seconds (default = 120)

  • WarningThreshold – duration in seconds (default = 180)

  • CriticalThreshold – duration in seconds (default = 240)

Causes

Reasons for a slow logon phase can be:

  • issues with the client printer (usually third-party printer drivers), or

  • issues with retrieving ICA client version and the rest of the update process.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name User Logon Process - Citrix initialization (Phase 5) Duration
Alert Message
The duration of the Citrix initialization phase of the user logon process exceeded the threshold value. 

Citrix initialization (Phase 5) duration: {0} seconds

Logon info:
Logon time: {1}
Session ID: {2}
Domain: {3}
Username: {4}
Client name: {5}
Type: {6}

Complete logon duration: {7} seconds

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 240
WarningThreshold 180
InfoThreshold 120
Priority 1
Severity -- defined with discovered object property --

Top

User Logon Process - Complete Duration (Alert)

Display Name User Logon Process - Complete Duration (Alert)
Description
Monitors the duration of the complete user logon process.
Knowledge Article
Summary

Helps to identify a user whose logon process was very slow. It provides also information about duration for each logon phase.

Configuration

Overridable parameters:

  • IntervalSeconds – monitoring interval (default = 300)

  • InfoThreshold – duration is seconds (default = 120)

  • WarningThreshold – duration in seconds (default = 180)

  • CriticalThreshold – duration in seconds (default = 240)

Additional

User logon is a complex and resource intensive process on a Citrix XenApp server. It is initiated when Citrix farm load balancing algorithm selects the system where published application that user has selected will be started, and ends when the application is running and the user is able to interact with it.

XenApp Management Pack breaks down the logon process on a Citrix XenApp server into five phases.

Phase 1: User profile loading

The phase starts just after the user credentials are validated and lasts until the profile is downloaded from the profile storage (network share).

Phase 2: Applying group policy objects (GPOs)

During this phase the server applies user settings defined on the Domain Controller.

Phase 3: User environment initialization and Active Setup

During this phase network connections are restored and profile settings, such as fonts and screen colors, are loaded. Also, if this is the first time this profile is being used, some extra initialization is applied. The default profile is created, first time use settings are applied for the shell (Explorer), Internet Explorer, Office (particularly Outlook) and any other application that uses Active Setup.

Phase 4: Logon script execution

The phase is measured by how long the USRLOGON.CMD script (located in %SystemRoot%\system32) is being executed. The script’s original function is to address issues with legacy applications that were not written with a multi-user environment, such as Terminal Server. It uses application compatibility scripts (located in %SystemRoot%\Application Compatibility Scripts) in conjunction with the %ROOTDRIVE% variable to address these issues. USRLOGON.CMD script is also used as a starting point for custom profile frameworks (i.e. not supported by Microsoft), such as Flex or Jumping profiles.

Phase 5: Citrix Application initialization

The phase covers Citrix specific activity before it launches the requested application: launching seamless windows engine shell, auto creation of client printers and ICA client update process.

Target XenApp
Enabled by default Yes
Category Alert
Generate Alert True
Alert Name User Logon Process - Complete Duration
Alert Message
The duration of the complete user logon process exceeded the threshold value. 

Complete logon duration: {0} seconds
Phases duration in seconds: {1}

Logon info:
Logon time: {2}
Session ID: {3}
Domain: {4}
Username: {5}
Client name: {6}
Type: {7}

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 240
WarningThreshold 180
InfoThreshold 120
Priority 1
Severity -- defined with discovered object property --

Top

User Logon Process - Completed Phases (Alert)

Display Name User Logon Process - Completed Phases (Alert)
Description
Monitors whether all phases of the user logon process on the XenApp server have completed successfully.
Knowledge Article
Summary

Helps to identify a user whose logon process failed or was timed out after 5 minutes. It also provides information on which phase of the logon process was responsible for the failure/timeout.

Configuration

Overridable parameters:

  • IntervalSeconds – monitoring interval (default = 300)

  • IgnoreTerminatedLogons – if set to true, the logons that have been terminated will not be monitored (default = false)

  • Threshold – number of completed phases (default = 5)

Additional

User logon is a complex and resource intensive process on a Citrix XenApp server. It is initiated when Citrix farm load balancing algorithm selects the system where published application that user has selected will be started, and ends when the application is running and the user is able to interact with it.

XenApp Management Pack breaks down the logon process on a Citrix XenApp server into five phases.

Phase 1: User profile loading

The phase starts just after the user credentials are validated and lasts until the profile is downloaded from the profile storage (network share).

Phase 2: Applying group policy objects (GPOs)

During this phase the server applies user settings defined on the Domain Controller.

Phase 3: User environment initialization and Active Setup

During this phase network connections are restored and profile settings, such as fonts and screen colors, are loaded. Also, if this is the first time this profile is being used, some extra initialization is applied. The default profile is created, first time use settings are applied for the shell (Explorer), Internet Explorer, Office (particularly Outlook) and any other application that uses Active Setup.

Phase 4: Logon script execution

The phase is measured by how long the USRLOGON.CMD script (located in %SystemRoot%\system32) is being executed. The script’s original function is to address issues with legacy applications that were not written with a multi-user environment, such as Terminal Server. It uses application compatibility scripts (located in %SystemRoot%\Application Compatibility Scripts) in conjunction with the %ROOTDRIVE% variable to address these issues. USRLOGON.CMD script is also used as a starting point for custom profile frameworks (i.e. not supported by Microsoft), such as Flex or Jumping profiles.

Phase 5: Citrix Application initialization

The phase covers Citrix specific activity before it launches the requested application: launching seamless windows engine shell, auto creation of client printers and ICA client update process.

Target XenApp
Enabled by default Yes
Category Alert
Generate Alert True
Alert Name User Logon Process - Completed Phases
Alert Message
All phases of the user logon process have not completed successfully.
{0}

Completed phases: {1}
Phases duration in seconds: {2}

Logon info:
Logon time: {3}
Session ID: {4}
Domain: {5}
Username: {6}
Client name: {7}
Type: {8}

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Threshold 5
IgnoreTerminatedLogons false
Priority 1
Severity -- defined with discovered object property --

Top

User Logon Process - Logon script (Phase 4) Duration (Alert)

Display Name User Logon Process - Logon script (Phase 4) Duration (Alert)
Description
Monitors the duration of the loading user scripts phase of the user logon process.
Knowledge Article
Summary

Helps to identify a user whose logon process – phase 4 (logon script execution phase) was very slow.

The phase is measured by how long the USRLOGON.CMD script (located in %SystemRoot%\system32) is being executed. The script’s original function is to address issues with legacy applications that were not written with a multi-user environment, such as Terminal Server. It uses application compatibility scripts (located in %SystemRoot%\Application Compatibility Scripts) in conjunction with the %ROOTDRIVE% variable to address these issues. USRLOGON.CMD script is also used as a starting point for custom profile frameworks (i.e. not supported by Microsoft), such as Flex or Jumping profiles.

Configuration

Overridable parameters:

  • IntervalSeconds – monitoring interval (default = 300)

  • InfoThreshold – duration is seconds (default = 120)

  • WarningThreshold – duration in seconds (default = 180)

  • CriticalThreshold – duration in seconds (default = 240)

Causes

Reasons for a slow logon phase can be:

  • issues with application compatibility scripts,

  • legacy applications, or

  • custom profile initialization.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name User Logon Process - Logon script (Phase 4) Duration
Alert Message
The duration of the loading user scripts phase of the user logon process exceeded the threshold value. 

Logon script (Phase 4) duration: {0} seconds

Logon info:
Logon time: {1}
Session ID: {2}
Domain: {3}
Username: {4}
Client name: {5}
Type: {6}

Complete logon duration: {7} seconds

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 240
WarningThreshold 180
InfoThreshold 120
Priority 1
Severity -- defined with discovered object property --

Top

User Logon Process - Profile loading (Phase 1) Duration (Alert)

Display Name User Logon Process - Profile loading (Phase 1) Duration (Alert)
Description
Monitors the duration of the user profile loading phase of the user logon process.
Knowledge Article
Summary

Helps to identify a user whose logon process – phase 1 (profile loading phase) was very slow.

The phase starts just after the user credentials are validated and lasts until the profile is downloaded from the profile storage (network share).

Configuration

Overridable parameters:

  • IntervalSeconds – monitoring interval (default = 300)

  • InfoThreshold – duration is seconds (default = 120)

  • WarningThreshold – duration in seconds (default = 180)

  • CriticalThreshold – duration in seconds (default = 240)

Causes

Reasons for a slow logon phase can be:

  • issues with network and profile storage availability,

  • high network load,

  • big profile size,

  • using this profile on the server for the first time (a cached version of the roaming profile does not exist yet), or

  • a corrupted profile.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name User Logon Process - Profile loading (Phase 1) Duration
Alert Message
The duration of the user profile loading phase of the user logon process exceeded the threshold value. 

Profile loading (Phase 1) duration: {0} seconds

Logon info:
Logon time: {1}
Session ID: {2}
Domain: {3}
Username: {4}
Client name: {5}
Type: {6}

Complete logon duration: {7} seconds

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 240
WarningThreshold 180
InfoThreshold 120
Priority 1
Severity -- defined with discovered object property --

Top

User Logon Process - User initialization (Phase 3) Duration (Alert)

Display Name User Logon Process - User initialization (Phase 3) Duration (Alert)
Description
Monitors the duration of the user initialization phase of the user logon process.
Knowledge Article
Summary

Helps to identify a user whose logon process – phase 3 (User-specific Initialization) was very slow.

During this phase network connections are restored and profile settings, such as fonts and screen colors, are loaded. Also, if this is the first time this profile is being used, some extra initialization is applied. The default profile is created, first time use settings are applied for the shell (Explorer), Internet Explorer, Office (particularly Outlook) and any other application that uses Active Setup.

Configuration

Overridable parameters:

  • IntervalSeconds – monitoring interval (default = 300)

  • InfoThreshold – duration is seconds (default = 120)

  • WarningThreshold – duration in seconds (default = 180)

  • CriticalThreshold – duration in seconds (default = 240)

Causes

Reasons for a slow logon phase can be:

  • issues with restoring the network connection(s),

  • a corrupted profile, or

  • using this profile on the server for the first time (Active Setup hasn't been applied yet).

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name User Logon Process - User initialization (Phase 3) Duration
Alert Message
The duration of the user initialization phase of the user logon process exceeded the threshold value. 

User initialization (Phase 3) duration: {0} seconds

Logon info:
Logon time: {1}
Session ID: {2}
Domain: {3}
Username: {4}
Client name: {5}
Type: {6}

Complete logon duration: {7} seconds

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 240
WarningThreshold 180
InfoThreshold 120
Priority 1
Severity -- defined with discovered object property --

Top

XenApp Process CPU Usage (Alert)

Display Name XenApp Process CPU Usage (Alert)
Description
Monitors high CPU usage for processes on XenApp server.
Knowledge Article
Summary

CPU utilization for process on XenApp server is high.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

NumberOfSamples

The number of event occurrences before alert will be triggered (the default value is set to 3).

Threshold

The value that defines the threshold to be used in the comparison (the default value is set to 95 percent).

CollectionType

The method for selecting the set of processes on the system that will be monitored (the default value is set to TOP CPU 10).

CollectionType parameter options:

ALL

All processes will be monitored.

LIST process_name_1 process_name_2 ...

Specified processes will be monitored. Process names must be written without extension.

TOP CPU MEM N

Top N processes with highest CPU and/or Memory (working set) will be monitored. CPU and MEM parameters are optional. N represents the number of top processes.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Process CPU Usage
Alert Message
Process CPU usage exceeded the threshold value.

XenApp server: {0}

{1}

CPU usage: {2} %

Time sampled: {3}

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CollectionType TOP CPU 10
Threshold 95
NumberOfSamples 3
Priority 1
Severity 2

Top

XenApp Process IO Operations (Alert)

Display Name XenApp Process IO Operations (Alert)
Description
Monitors high IO operations per second for processes on XenApp server.
Knowledge Article
Summary

IO Operations per second for process on XenApp server is high.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

NumberOfSamples

The number of event occurrences before alert will be triggered (the default value is set to 3).

Threshold

The value that defines the threshold to be used in the comparison (the default value is set to 1000 IOPS).

CollectionType

The method for selecting the set of processes on the system that will be monitored (the default value is set to TOP CPU 10).

CollectionType parameter options:

ALL

All processes will be monitored.

LIST process_name_1 process_name_2 ...

Specified processes will be monitored. Process names must be written without extension.

TOP CPU MEM N

Top N processes with highest CPU and/or Memory (working set) will be monitored. CPU and MEM parameters are optional. N represents the number of top processes.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Process IO Operations
Alert Message
Process IO operations per second exceeded the threshold value.

XenApp server: {0}

{1}

IO operations per second: {2}

Time sampled: {3}

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CollectionType TOP CPU 10
Threshold 1000
NumberOfSamples 3
Priority 1
Severity 2

Top

XenApp Process Page Faults (Alert)

Display Name XenApp Process Page Faults (Alert)
Description
Monitors high Page Faults per second for processes on XenApp server.
Knowledge Article
Summary

Page Faults per second for process on XenApp server is high.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

NumberOfSamples

The number of event occurrences before alert will be triggered (the default value is set to 3).

Threshold

The value that defines the threshold to be used in the comparison (the default value is set to 5000 Page Faults / sec).

CollectionType

The method for selecting the set of processes on the system that will be monitored (the default value is set to TOP CPU 10).

CollectionType parameter options:

ALL

All processes will be monitored.

LIST process_name_1 process_name_2 ...

Specified processes will be monitored. Process names must be written without extension.

TOP CPU MEM N

Top N processes with highest CPU and/or Memory (working set) will be monitored. CPU and MEM parameters are optional. N represents the number of top processes.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Process Page Faults
Alert Message
Process Page faults per second exceeded the threshold value.

XenApp server: {0}

{1}

Page faults per second: {2}

Time sampled: {3}

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CollectionType TOP CPU 10
Threshold 5000
NumberOfSamples 3
Priority 1
Severity 2

Top

XenApp Process Page File Size (Alert)

Display Name XenApp Process Page File Size (Alert)
Description
Monitors high Page File Size for processes on XenApp server.
Knowledge Article
Summary

Page file size for process on XenApp server is high.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

NumberOfSamples

The number of event occurrences before alert will be triggered (the default value is set to 3).

Threshold

The value that defines the threshold to be used in the comparison (the default value is set to 1024 MB).

CollectionType

The method for selecting the set of processes on the system that will be monitored (the default value is set to TOP CPU 10).

CollectionType parameter options:

ALL

All processes will be monitored.

LIST process_name_1 process_name_2 ...

Specified processes will be monitored. Process names must be written without extension.

TOP CPU MEM N

Top N processes with highest CPU and/or Memory (working set) will be monitored. CPU and MEM parameters are optional. N represents the number of top processes.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Process Page File Size
Alert Message
Process Page file size exceeded the threshold value.

XenApp server: {0}

{1}

Page file size: {2} MB

Time sampled: {3}

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CollectionType TOP CPU 10
Threshold 1024
NumberOfSamples 3
Priority 1
Severity 2

Top

XenApp Process Working Set Size (Alert)

Display Name XenApp Process Working Set Size (Alert)
Description
Monitors high Working set size for processes on XenApp server.
Knowledge Article
Summary

Working set size for process on XenApp server is high.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

NumberOfSamples

The number of event occurrences before alert will be triggered (the default value is set to 3).

Threshold

The value that defines the threshold to be used in the comparison (the default value is set to 1024 MB).

CollectionType

The method for selecting the set of processes on the system that will be monitored (the default value is set to TOP CPU 10).

CollectionType parameter options:

ALL

All processes will be monitored.

LIST process_name_1 process_name_2 ...

Specified processes will be monitored. Process names must be written without extension.

TOP CPU MEM N

Top N processes with highest CPU and/or Memory (working set) will be monitored. CPU and MEM parameters are optional. N represents the number of top processes.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Process Working Set Size
Alert Message
Process Working set size exceeded the threshold value.

XenApp server: {0}

{1}

Working set size: {2} MB

Time sampled: {3}

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CollectionType TOP CPU 10
Threshold 1024
NumberOfSamples 3
Priority 1
Severity 2

Top

XenApp Session CPU Utilization (Alert)

Display Name XenApp Session CPU Utilization (Alert)
Description
Monitors the CPU utilization of a session.
Knowledge Article
Summary

Helps to identify sessions that host CPU hungry applications. The name of the user, application, and client IP address are included in the alert details.

Alert is triggered only when CPU usage is above threshold for specified number of consecutive samples (NumberOfSamples parameter).

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which the alert rule is started (the default value is set to 300 seconds). In general this parameter should not be changed. To achieve alert to be triggered after different time than default, update NumberOfSamples parameter.

Threshold

The threshold value for CPU utilization in %. Default value is 90.

NumberOfSamples

Number of consecutive samples considered before generating an alert. Minimum value for this parameter is 2.

For example, set this parameter to 3 if alert should be generated only when CPU usage is above threshold for 3 consecutive monitoring intervals.

ConsolidationInterval

This value must be always set based on NumberOfSamples and IntervalSeconds parameters. Please see the formula below.

Formula for ConsolidationInterval:

ConsolidationInterval = ((NumberOfSamples - 1) * IntervalSeconds ) * 1.1

Example for monitor to generate alert only when monitored value is above threshold for 20 minutes (4 consecutive samples):

IntervalSeconds = 300 (5 minutes) NumberOfSamples = 4 ( 20 minutes / 5 minutes = 4) ConsolidationInterval = ((4 - 1) * 300) * 1.1 = 990

Target XenApp
Enabled by default Yes
Category Alert
Generate Alert True
Alert Name XenApp Session CPU Utilization
Alert Message
CPU utilization of a session on {0} is above the threshold for multiple consecutive samples.

CPU utilization: {1} %


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
NumberOfSamples 3
IntervalSeconds 300
Threshold 90
ConsolidationInterval 660
Priority 1
Severity 1

Top

XenApp Session CPU Utilization (non consecutive) (Alert)

Display Name XenApp Session CPU Utilization (non consecutive) (Alert)
Description
Monitors the CPU utilization of a session.
Knowledge Article
Summary

Helps to identify sessions that host CPU hungry applications. The name of the user, application, and client IP address are included in the alert details.

This monitor is disabled by default because consecutive samples counterpart rule is enabled by default.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session CPU Utilization
Alert Message
CPU utilization of a session on {0} exceeded the threshold value. 

CPU utilization: {1} %


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 90
WarningThreshold 70
Priority 1
Severity -- defined with discovered object property --

Top

XenApp Session Handle Count (Alert)

Display Name XenApp Session Handle Count (Alert)
Description
Monitors the handle count of a session.
Knowledge Article
Summary

Helps to identify sessions that host applications that are very likely leaking kernel handles. This can potentially lead to an unstable session. The name of the user, application, and client IP address are included in the alert details.

Alert is triggered only when handle count is above threshold for specified number of consecutive samples (NumberOfSamples parameter).

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which the alert rule is started (the default value is set to 300 seconds). In general this parameter should not be changed. To achieve alert to be triggered after different time than default, update NumberOfSamples parameter.

Threshold

The threshold value for handle count. Default value is 60000.

NumberOfSamples

Number of consecutive samples considered before generating an alert. Minimum value for this parameter is 2.

For example, set this parameter to 3 if alert should be generated only when handle count is above threshold for 3 consecutive monitoring intervals.

ConsolidationInterval

This value must be always set based on NumberOfSamples and IntervalSeconds parameters. Please see the formula below.

Formula for ConsolidationInterval:

ConsolidationInterval = ((NumberOfSamples - 1) * IntervalSeconds ) * 1.1

Example for monitor to generate alert only when monitored value is above threshold for 20 minutes (4 consecutive samples):

IntervalSeconds = 300 (5 minutes) NumberOfSamples = 4 ( 20 minutes / 5 minutes = 4) ConsolidationInterval = ((4 - 1) * 300) * 1.1 = 990

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Handle Count
Alert Message
Handle count of a session on {0} is above the threshold for multiple consecutive samples.

Handle count: {1}


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
NumberOfSamples 3
IntervalSeconds 300
Threshold 60000
ConsolidationInterval 660
Priority 1
Severity 1

Top

XenApp Session Handle Count (non consecutive) (Alert)

Display Name XenApp Session Handle Count (non consecutive) (Alert)
Description
Monitors the handle count of a session.
Knowledge Article
Summary

Helps to identify sessions that host applications that are very likely leaking kernel handles. This can potentially lead to an unstable session. The name of the user, application, and client IP address are included in the alert details.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Handle Count
Alert Message
Handle count of a session on {0} exceeded the threshold value. 

Handle count: {1}


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 60000
WarningThreshold 40000
Priority 1
Severity -- defined with discovered object property --

Top

XenApp Session Latency - Average (Alert)

Display Name XenApp Session Latency - Average (Alert)
Description
Monitors the average latency (in milliseconds) of a session.
Knowledge Article
Summary

Helps to identify sessions that deliver slow responsiveness (screen updates) to end-users. The name of the user, application, and client IP address are included in the alert details.

Alert is triggered only when average latency (in milliseconds) is above threshold for specified number of consecutive samples (NumberOfSamples parameter).

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which the alert rule is started (the default value is set to 300 seconds). In general this parameter should not be changed. To achieve alert to be triggered after different time than default, update NumberOfSamples parameter.

Threshold

The threshold value for latency average in milliseconds. Default value is 5000.

NumberOfSamples

Number of consecutive samples considered before generating an alert. Minimum value for this parameter is 2.

For example, set this parameter to 3 if alert should be generated only when average latency is above threshold for 3 consecutive monitoring intervals.

ConsolidationInterval

This value must be always set based on NumberOfSamples and IntervalSeconds parameters. Please see the formula below.

Formula for ConsolidationInterval:

ConsolidationInterval = ((NumberOfSamples - 1) * IntervalSeconds ) * 1.1

Example for monitor to generate alert only when monitored value is above threshold for 20 minutes (4 consecutive samples):

IntervalSeconds = 300 (5 minutes) NumberOfSamples = 4 ( 20 minutes / 5 minutes = 4) ConsolidationInterval = ((4 - 1) * 300) * 1.1 = 990

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Latency - Average
Alert Message
Average latency of a session on {0} is above the threshold for multiple consecutive samples.

Average latency: {1} ms


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
NumberOfSamples 3
IntervalSeconds 300
Threshold 5000
ConsolidationInterval 660
Priority 1
Severity 1

Top

XenApp Session Latency - Average (non consecutive) (Alert)

Display Name XenApp Session Latency - Average (non consecutive) (Alert)
Description
Monitors the average latency (in milliseconds) of a session.
Knowledge Article
Summary

Helps to identify sessions that deliver slow responsiveness (screen updates) to end-users. The name of the user, application, and client IP address are included in the alert details.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Latency - Average
Alert Message
Average latency of a session on {0} exceeded the threshold value. 

Average latency: {1} ms


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 10000
WarningThreshold 5000
Priority 1
Severity -- defined with discovered object property --

Top

XenApp Session Latency - Deviation (Alert)

Display Name XenApp Session Latency - Deviation (Alert)
Description
Monitors the latency deviation (in milliseconds) of a session.
Knowledge Article
Summary

Helps to identify sessions that have inconsistent responsiveness (screen updates). To an end-user, this can be even worse than slow responsiveness. The name of the user, application, and client IP address are included in the alert details.

Alert is triggered only when latency deviation (in milliseconds) is above threshold for specified number of consecutive samples (NumberOfSamples parameter).

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which the alert rule is started (the default value is set to 300 seconds). In general this parameter should not be changed. To achieve alert to be triggered after different time than default, update NumberOfSamples parameter.

Threshold

The threshold value for latency deviation in milliseconds. Default value is 5000.

NumberOfSamples

Number of consecutive samples considered before generating an alert. Minimum value for this parameter is 2.

For example, set this parameter to 3 if alert should be generated only when latency deviation is above threshold for 3 consecutive monitoring intervals.

ConsolidationInterval

This value must be always set based on NumberOfSamples and IntervalSeconds parameters. Please see the formula below.

Formula for ConsolidationInterval:

ConsolidationInterval = ((NumberOfSamples - 1) * IntervalSeconds ) * 1.1

Example for monitor to generate alert only when monitored value is above threshold for 20 minutes (4 consecutive samples):

IntervalSeconds = 300 (5 minutes) NumberOfSamples = 4 ( 20 minutes / 5 minutes = 4) ConsolidationInterval = ((4 - 1) * 300) * 1.1 = 990

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Latency - Deviation
Alert Message
Latency deviation of a session on {0} is above the threshold for multiple consecutive samples.

Latency deviation: {1} ms


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
NumberOfSamples 3
IntervalSeconds 300
Threshold 5000
ConsolidationInterval 660
Priority 1
Severity 1

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XenApp Session Latency - Deviation (non consecutive) (Alert)

Display Name XenApp Session Latency - Deviation (non consecutive) (Alert)
Description
Monitors the latency deviation (in milliseconds) of a session.
Knowledge Article
Summary

Helps to identify sessions that have inconsistent responsiveness (screen updates). To an end-user, this can be even worse than slow responsiveness. The name of the user, application, and client IP address are included in the alert details.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Latency - Deviation
Alert Message
Latency deviation of a session on {0} exceeded the threshold value. 

Latency deviation: {1} ms


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 10000
WarningThreshold 5000
Priority 1
Severity -- defined with discovered object property --

Top

XenApp Session Latency - Last Recorded (Alert)

Display Name XenApp Session Latency - Last Recorded (Alert)
Description
Monitors the last recorded latency (in milliseconds) of a session.
Knowledge Article
Summary

Helps to identify sessions that have just started to deliver slow responsiveness (screen updates) to end-users. The name of the user, application, and client IP address are included in the alert details.

Alert is triggered only when last recorded latency (in milliseconds) is above threshold for specified number of consecutive samples (NumberOfSamples parameter).

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which the alert rule is started (the default value is set to 300 seconds). In general this parameter should not be changed. To achieve alert to be triggered after different time than default, update NumberOfSamples parameter.

Threshold

The threshold value for last recorded latency in milliseconds. Default value is 5000.

NumberOfSamples

Number of consecutive samples considered before generating an alert. Minimum value for this parameter is 2.

For example, set this parameter to 3 if alert should be generated only when last recorded latency is above threshold for 3 consecutive monitoring intervals.

ConsolidationInterval

This value must be always set based on NumberOfSamples and IntervalSeconds parameters. Please see the formula below.

Formula for ConsolidationInterval:

ConsolidationInterval = ((NumberOfSamples - 1) * IntervalSeconds ) * 1.1

Example for monitor to generate alert only when monitored value is above threshold for 20 minutes (4 consecutive samples):

IntervalSeconds = 300 (5 minutes) NumberOfSamples = 4 ( 20 minutes / 5 minutes = 4) ConsolidationInterval = ((4 - 1) * 300) * 1.1 = 990

Target XenApp
Enabled by default Yes
Category Alert
Generate Alert True
Alert Name XenApp Session Latency - Last Recorded
Alert Message
Last recorded latency of a session on {0} is above the threshold for multiple consecutive samples.

Last recorded latency: {1} ms


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
NumberOfSamples 3
IntervalSeconds 300
Threshold 5000
ConsolidationInterval 660
Priority 1
Severity 1

Top

XenApp Session Latency - Last Recorded (non consecutive) (Alert)

Display Name XenApp Session Latency - Last Recorded (non consecutive) (Alert)
Description
Monitors the last recorded latency (in milliseconds) of a session.
Knowledge Article
Summary

Helps to identify sessions that have just started to deliver slow responsiveness (screen updates) to end-users. The name of the user, application, and client IP address are included in the alert details.

This monitor is disabled by default because consecutive samples counterpart rule is enabled by default.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Latency - Last Recorded
Alert Message
Last recorded latency of a session on {0} exceeded the threshold value. 

Last recorded latency: {1} ms


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 20000
WarningThreshold 10000
Priority 1
Severity -- defined with discovered object property --

Top

XenApp Session Network Errors (Alert)

Display Name XenApp Session Network Errors (Alert)
Description
Monitors the network errors of a session.
Knowledge Article
Summary

Alert is triggered only when number of network errors is above threshold for specified number of consecutive samples (NumberOfSamples parameter).

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which the alert rule is started (the default value is set to 300 seconds). In general this parameter should not be changed. To achieve alert to be triggered after different time than default, update NumberOfSamples parameter.

Threshold

The threshold value for network errors in errors/second. Default value is 20.

NumberOfSamples

Number of consecutive samples considered before generating an alert. Minimum value for this parameter is 2.

For example, set this parameter to 3 if alert should be generated only when number of network errors is above threshold for 3 consecutive monitoring intervals.

ConsolidationInterval

This value must be always set based on NumberOfSamples and IntervalSeconds parameters. Please see the formula below.

Formula for ConsolidationInterval:

ConsolidationInterval = ((NumberOfSamples - 1) * IntervalSeconds ) * 1.1

Example for monitor to generate alert only when monitored value is above threshold for 20 minutes (4 consecutive samples):

IntervalSeconds = 300 (5 minutes) NumberOfSamples = 4 ( 20 minutes / 5 minutes = 4) ConsolidationInterval = ((4 - 1) * 300) * 1.1 = 990

Target XenApp
Enabled by default Yes
Category Alert
Generate Alert True
Alert Name XenApp Session Network Errors
Alert Message
Network errors of a session on {0} is above the threshold for multiple consecutive samples.

Total errors per second transferred: {1}


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
NumberOfSamples 3
IntervalSeconds 300
Threshold 20
ConsolidationInterval 660
Priority 1
Severity 1

Top

XenApp Session Network Errors (non consecutive) (Alert)

Display Name XenApp Session Network Errors (non consecutive) (Alert)
Description
Monitors the network errors of a session.
Knowledge Article
Summary

Helps to identify sessions that have networking errors/timeouts on end-user connections. This can result in a session being disconnected or having slow responsiveness. The name of the user, application, and client IP address are included in the alert details.

This monitor is disabled by default because consecutive samples counterpart rule is enabled by default.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Network Errors
Alert Message
Network errors of a session on {0} exceeded the threshold value. 

Total errors per second transferred: {1}


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 20
WarningThreshold 10
Priority 1
Severity -- defined with discovered object property --

Top

XenApp Session Network Traffic (Alert)

Display Name XenApp Session Network Traffic (Alert)
Description
Monitors the network traffic of a session.
Knowledge Article
Summary

Helps to identify sessions that host applications that require a large network bandwidth (animations, printing to a local printer, copying from a local USB drive). If bandwidth is limited and XenApp network throttling policies are not set accordingly, this can have a large impact on all other users working from the same remote office. The name of the user, application, and client IP address are included in the alert details.

Alert is triggered only when network traffic rate is above threshold for specified number of consecutive samples (NumberOfSamples parameter).

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which the alert rule is started (the default value is set to 300 seconds). In general this parameter should not be changed. To achieve alert to be triggered after different time than default, update NumberOfSamples parameter.

Threshold

The threshold value for network traffic in bytes/second. Default value is 30000000.

NumberOfSamples

Number of consecutive samples considered before generating an alert. Minimum value for this parameter is 2.

For example, set this parameter to 3 if alert should be generated only when network traffic rate is above threshold for 3 consecutive monitoring intervals.

ConsolidationInterval

This value must be always set based on NumberOfSamples and IntervalSeconds parameters. Please see the formula below.

Formula for ConsolidationInterval:

ConsolidationInterval = ((NumberOfSamples - 1) * IntervalSeconds ) * 1.1

Example for monitor to generate alert only when monitored value is above threshold for 20 minutes (4 consecutive samples):

IntervalSeconds = 300 (5 minutes) NumberOfSamples = 4 ( 20 minutes / 5 minutes = 4) ConsolidationInterval = ((4 - 1) * 300) * 1.1 = 990

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Network Traffic
Alert Message
Network traffic (total bytes per second) of a session on {0} is above the threshold for multiple consecutive samples.

Total bytes per second transferred: {1}


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
NumberOfSamples 3
IntervalSeconds 300
Threshold 30000000
ConsolidationInterval 660
Priority 1
Severity 1

Top

XenApp Session Network Traffic (non consecutive) (Alert)

Display Name XenApp Session Network Traffic (non consecutive) (Alert)
Description
Monitors the network traffic of a session.
Knowledge Article
Summary

Helps to identify sessions that host applications that require a large network bandwidth (animations, printing to a local printer, copying from a local USB drive). If bandwidth is limited and XenApp network throttling policies are not set accordingly, this can have a large impact on all other users working from the same remote office. The name of the user, application, and client IP address are included in the alert details.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Network Traffic
Alert Message
Network traffic (total bytes per second) of a session on {0} exceeded the threshold value. 

Total bytes per second transferred: {1}


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 1000000
WarningThreshold 500000
Priority 1
Severity -- defined with discovered object property --

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XenApp Session Page File Size (Alert)

Display Name XenApp Session Page File Size (Alert)
Description
Monitors the page file size of a session.
Knowledge Article
Summary

Alert is triggered only when page file size is above threshold for specified number of consecutive samples (NumberOfSamples parameter).

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which the alert rule is started (the default value is set to 300 seconds). In general this parameter should not be changed. To achieve alert to be triggered after different time than default, update NumberOfSamples parameter.

Threshold

The threshold value for page file size in MB. Default value is 2000.

NumberOfSamples

Number of consecutive samples considered before generating an alert. Minimum value for this parameter is 2.

For example, set this parameter to 3 if alert should be generated only when file page size is above threshold for 3 consecutive monitoring intervals.

ConsolidationInterval

This value must be always set based on NumberOfSamples and IntervalSeconds parameters. Please see the formula below.

Formula for ConsolidationInterval:

ConsolidationInterval = ((NumberOfSamples - 1) * IntervalSeconds ) * 1.1

Example for monitor to generate alert only when monitored value is above threshold for 20 minutes (4 consecutive samples):

IntervalSeconds = 300 (5 minutes) NumberOfSamples = 4 ( 20 minutes / 5 minutes = 4) ConsolidationInterval = ((4 - 1) * 300) * 1.1 = 990

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Page File Size
Alert Message
Page file size of a session on {0} is above the threshold for multiple consecutive samples.

Page file size: {1} MB


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
NumberOfSamples 3
IntervalSeconds 300
Threshold 2000
ConsolidationInterval 660
Priority 1
Severity 1

Top

XenApp Session Page File Size (non consecutive) (Alert)

Display Name XenApp Session Page File Size (non consecutive) (Alert)
Description
Monitors the page file size of a session.
Knowledge Article
Summary

Helps to identify sessions that host applications that are very likely leaking memory. The name of the user, application, and client IP address are included in the alert details.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Page File Size
Alert Message
Page file size of a session on {0} exceeded the threshold value. 

Page file size: {1} MB


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 2000
WarningThreshold 1200
Priority 1
Severity -- defined with discovered object property --

Top

XenApp Session Thread Count (Alert)

Display Name XenApp Session Thread Count (Alert)
Description
Monitors the thread count of a session.
Knowledge Article
Summary

Helps to identify sessions that host applications that are very likely leaking threads, which can potentially lead to unstable/slow session. The name of the user, application, and client IP address are included in the alert details.

Alert is triggered only when thread count is above threshold for specified number of consecutive samples (NumberOfSamples parameter).

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which the alert rule is started (the default value is set to 300 seconds). In general this parameter should not be changed. To achieve alert to be triggered after different time than default, update NumberOfSamples parameter.

Threshold

The threshold value for thread count. Default value is 3000.

NumberOfSamples

Number of consecutive samples considered before generating an alert. Minimum value for this parameter is 2.

For example, set this parameter to 3 if alert should be generated only when thread count is above threshold for 3 consecutive monitoring intervals.

ConsolidationInterval

This value must be always set based on NumberOfSamples and IntervalSeconds parameters. Please see the formula below.

Formula for ConsolidationInterval:

ConsolidationInterval = ((NumberOfSamples - 1) * IntervalSeconds ) * 1.1

Example for monitor to generate alert only when monitored value is above threshold for 20 minutes (4 consecutive samples):

IntervalSeconds = 300 (5 minutes) NumberOfSamples = 4 ( 20 minutes / 5 minutes = 4) ConsolidationInterval = ((4 - 1) * 300) * 1.1 = 990

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Thread Count
Alert Message
Thread count of a session on {0} is above the threshold for multiple consecutive samples.

Thread count: {1}


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
NumberOfSamples 3
IntervalSeconds 300
Threshold 3000
ConsolidationInterval 660
Priority 1
Severity 1

Top

XenApp Session Thread Count (non consecutive) (Alert)

Display Name XenApp Session Thread Count (non consecutive) (Alert)
Description
Monitors the thread count of a session.
Knowledge Article
Summary

Helps to identify sessions that host applications that are very likely leaking threads, which can potentially lead to unstable/slow session. The name of the user, application, and client IP address are included in the alert details.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Thread Count
Alert Message
Thread count of a session on {0} exceeded the threshold value. 

Thread count: {1}


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 3000
WarningThreshold 1000
Priority 1
Severity -- defined with discovered object property --

Top

XenApp Session Working Set Size (Alert)

Display Name XenApp Session Working Set Size (Alert)
Description
Monitors the working set size of a session.
Knowledge Article
Summary

Helps to identify sessions that host memory hungry applications. The name of the user, application, and client IP address are included in the alert details.

Alert is triggered only when working set size is above threshold for specified number of consecutive samples (NumberOfSamples parameter).

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which the alert rule is started (the default value is set to 300 seconds). In general this parameter should not be changed. To achieve alert to be triggered after different time than default, update NumberOfSamples parameter.

Threshold

The threshold value for working set size in MB. Default value is 2000.

NumberOfSamples

Number of consecutive samples considered before generating an alert. Minimum value for this parameter is 2.

For example, set this parameter to 3 if alert should be generated only when working set size is above threshold for 3 consecutive monitoring intervals.

ConsolidationInterval

This value must be always set based on NumberOfSamples and IntervalSeconds parameters. Please see the formula below.

Formula for ConsolidationInterval:

ConsolidationInterval = ((NumberOfSamples - 1) * IntervalSeconds ) * 1.1

Example for monitor to generate alert only when monitored value is above threshold for 20 minutes (4 consecutive samples):

IntervalSeconds = 300 (5 minutes) NumberOfSamples = 4 ( 20 minutes / 5 minutes = 4) ConsolidationInterval = ((4 - 1) * 300) * 1.1 = 990

Target XenApp
Enabled by default Yes
Category Alert
Generate Alert True
Alert Name XenApp Session Working Set Size
Alert Message
Working set size of a session on {0} is above the threshold for multiple consecutive samples.

Working set size: {1} MB


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
NumberOfSamples 3
IntervalSeconds 300
Threshold 2000
ConsolidationInterval 660
Priority 1
Severity 1

Top

XenApp Session Working Set Size (non consecutive) (Alert)

Display Name XenApp Session Working Set Size (non consecutive) (Alert)
Description
Monitors the working set size of a session.
Knowledge Article
Summary

Helps to identify sessions that host memory hungry applications. The name of the user, application, and client IP address are included in the alert details.

This monitor is disabled by default because consecutive samples counterpart rule is enabled by default.

Target XenApp
Enabled by default No
Category Alert
Generate Alert True
Alert Name XenApp Session Working Set Size
Alert Message
Working set size of a session on {0} exceeded the threshold value. 

Working set size: {1} MB


Session info:

Session name: {2}
Session ID: {3}
User: {4}
Client info: {5}
Client name: {6}
Session type: {7}
Session state: {8}
Applications: {9}


For more information about session see Alert Context section.

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CriticalThreshold 2000
WarningThreshold 1200
Priority 1
Severity -- defined with discovered object property --

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Publish Custom User Activity Event Log Messages DW

Display Name Publish Custom User Activity Event Log Messages DW
Description
Collects events from custom event log, based on user name. 
Data is used in "XenApp logons and published application usage per user" report. Events are stored in Data Warehouse.

"LogName" parameter must be set to enable collecting from specified event log.

To exclude events with specific Event IDs, Event Levels, Event Sources or Event Users, override the "ExcludeEventIDs",  "ExcludeEventLevels" , "ExcludeEventSources" or "ExcludeEventUsers"  parameters.
Parameters must be formatted as regex patterns. 

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$
ExcludeEventLevels (1-Error, 2-Warning, 4-Information) parameter override example: ^(4)$
ExcludeEventUsers parameter override example: ^(DOMAIN\\Administrator)$|^(DOMAIN\\User)$
Target XenApp
Enabled by default No
Category EventCollection
Generate Alert False

Overridable parameters
Parameter Default Value
ExcludeEventLevels ^.{0,0}$
ExcludeEventIDs ^.{0,0}$
ExcludeEventSources ^.{0,0}$
ExcludeEventUsers ^.{0,0}$
LogName

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XenApp Application Event Log Collect - Information (Event)

Display Name XenApp Application Event Log Collect - Information (Event)
Description
Monitors the Application event log for XenApp specific information events.
To exclude events with specific Event IDs or Event Sources, override the "ExcludeEventIDs" or "ExcludeEventSources" parameters.
Parameters must be formatted as regex patterns. 

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$
Knowledge Article
Summary

Forwards Citrix-related Application Event Log issues to MS Operations Manager.

Target XenApp
Enabled by default No
Category EventCollection
Generate Alert False

Overridable parameters
Parameter Default Value
ExcludeEventIDs ^.{0,0}$
ExcludeEventSources ^.{0,0}$

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XenApp Application Event Log Collect - Warnings and Errors (Event)

Display Name XenApp Application Event Log Collect - Warnings and Errors (Event)
Description
Monitors the Application event log for XenApp specific warning and error events.
To exclude events with specific Event IDs or Event Sources, override the "ExcludeEventIDs" or "ExcludeEventSources" parameters.
Parameters must be formatted as regex patterns. 

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$
Knowledge Article
Summary

Forwards Citrix-related Application Event Log issues to MS Operations Manager.

Target XenApp
Enabled by default Yes
Category EventCollection
Generate Alert False

Overridable parameters
Parameter Default Value
ExcludeEventIDs ^.{0,0}$
ExcludeEventSources ^.{0,0}$

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XenApp Security Event Log Collect - Information (Event)

Display Name XenApp Security Event Log Collect - Information (Event)
Description
Monitors the Security event log for XenApp specific warning and error events.
To exclude events with specific Event IDs or Event Sources, override the "ExcludeEventIDs" or "ExcludeEventSources" parameters.
Parameters must be formatted as regex patterns. 

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$
Knowledge Article
Summary

Forwards Citrix-related Security Event Log issues to MS Operations Manager.

Target XenApp
Enabled by default No
Category EventCollection
Generate Alert False

Overridable parameters
Parameter Default Value
ExcludeEventIDs ^.{0,0}$
ExcludeEventSources ^.{0,0}$

Top

XenApp Security Event Log Collect - Warnings and Errors (Event)

Display Name XenApp Security Event Log Collect - Warnings and Errors (Event)
Description
Monitors the Security event log for XenApp specific warning and error events.
To exclude events with specific Event IDs or Event Sources, override the "ExcludeEventIDs" or "ExcludeEventSources" parameters.
Parameters must be formatted as regex patterns. 

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$
Knowledge Article
Summary

Forwards Citrix-related Security Event Log issues to MS Operations Manager.

Target XenApp
Enabled by default Yes
Category EventCollection
Generate Alert False

Overridable parameters
Parameter Default Value
ExcludeEventIDs ^.{0,0}$
ExcludeEventSources ^.{0,0}$

Top

XenApp System Event Log Collect - Information (Event)

Display Name XenApp System Event Log Collect - Information (Event)
Description
Monitors the System event log for XenApp specific information events.
To exclude events with specific Event IDs or Event Sources, override the "ExcludeEventIDs" or "ExcludeEventSources" parameters.
Parameters must be formatted as regex patterns. 

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$
Knowledge Article
Summary

Forwards Citrix-related System Event Log issues to MS Operations Manager.

Target XenApp
Enabled by default No
Category EventCollection
Generate Alert False

Overridable parameters
Parameter Default Value
ExcludeEventIDs ^.{0,0}$
ExcludeEventSources ^.{0,0}$

Top

XenApp System Event Log Collect - Warnings and Errors (Event)

Display Name XenApp System Event Log Collect - Warnings and Errors (Event)
Description
Monitors the System event log for XenApp specific warning and error events.
To exclude events with specific Event IDs or Event Sources, override the "ExcludeEventIDs" or "ExcludeEventSources" parameters.
Parameters must be formatted as regex patterns. 

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$
Knowledge Article
Summary

Forwards Citrix-related System Event Log issues to MS Operations Manager.

Target XenApp
Enabled by default Yes
Category EventCollection
Generate Alert False

Overridable parameters
Parameter Default Value
ExcludeEventIDs ^.{0,0}$
ExcludeEventSources ^.{0,0}$

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Active XenApp Sessions (Performance DB DW)

Display Name Active XenApp Sessions (Performance DB DW)
Description
Collects the number of active sessions.
Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Active Sessions (Count)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

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All XenApp Sessions (Performance DB DW)

Display Name All XenApp Sessions (Performance DB DW)
Description
Collects the number of all sessions.
Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name All Sessions (Count)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

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Custom File Count of User Profile (Performance DB DW)

Display Name Custom File Count of User Profile (Performance DB DW)
Description
Collects the custom file count of a user profile.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Custom File Count

Overridable parameters
Parameter Default Value
IntervalSeconds 300

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Disconnected XenApp Sessions (Performance DB DW)

Display Name Disconnected XenApp Sessions (Performance DB DW)
Description
Collects the number of disconnected sessions.
Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Disconnected Sessions (Count)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

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Down XenApp Sessions (Performance DB DW)

Display Name Down XenApp Sessions (Performance DB DW)
Description
Collects the number of down sessions.
Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Down Sessions (Count)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

Executable File Count of User Profile (Performance DB DW)

Display Name Executable File Count of User Profile (Performance DB DW)
Description
Collects the executable file count of a user profile.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Executable File Count

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

Media File Count of User Profile (Performance DB DW)

Display Name Media File Count of User Profile (Performance DB DW)
Description
Collects the media file count of a user profile.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Media File Count

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

Publish XenApp Process Details DW

Display Name Publish XenApp Process Details DW
Description
Collects top process information on a XenApp server. Data is stored in Data Warehouse.

To select the type of process collection, override the CollectionType parameter with:
   ALL - all processes will be collected
   LIST process_name_1.exe process_name_2.exe ... - specified processes will be collected
   TOP CPU MEM N - top N processes with highest CPU and/or Memory (working set) will be collected. CPU and MEM parameters are optional. N represents the number of top processes. 

   Default parameter value is "TOP CPU 10".
Knowledge Article
Summary

Collects top process information on XenApp server. Data is stored in Data Warehouse.

To select the type of process collection, override the CollectionType parameter with:

ALL

All processes will be collected.

LIST process_name_1.exe process_name_2.exe ...

Specified processes will be collected.

TOP CPU MEM N

Top N processes with highest CPU and/or Memory (working set) will be collected. CPU and MEM parameters are optional. N represents the number of top processes.

Default parameter value is TOP CPU 10.

Target XenApp
Enabled by default No (disabled by override)
Category PerformanceCollection
Generate Alert False

Overridable parameters
Parameter Default Value
IntervalSeconds 300
CollectionType TOP CPU 10

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Publish XenApp User Logon Details DW

Display Name Publish XenApp User Logon Details DW
Description
Collects all logon information on XenApp server. Data is stored in Data Warehouse.
Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False

Overridable parameters
Parameter Default Value
IntervalSeconds 120

Top

Publish XenApp User Session Details DW

Display Name Publish XenApp User Session Details DW
Description
Collects all user session information per published application on XenApp server. Data is stored in Data Warehouse.
Knowledge Article
Summary

This rule collects all user session information per published application on XenApp server. Data is stored in Data Warehouse and is used for reports.

To change session data collection interval, override the IntervalSeconds parameter. Value is entered in seconds. Default IntervalSeconds parameter value is 300 (5 minutes).

It is essential that when IntervalSeconds parameter is updated, ComTradeXAMP.SessionCollectingInterval table in OperationsManagerDW database is also updated shortly before or afterwards. New record has to be added with the following values:

Modified

A date/time value in UTC when IntervalSeconds parameter has been overridden.

ValueInSeconds

The same value as used to override IntervalSeconds parameter.

Target XenApp
Enabled by default No (disabled by override)
Category PerformanceCollection
Generate Alert False

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

Total File Count of All User Profiles (Performance DB DW)

Display Name Total File Count of All User Profiles (Performance DB DW)
Description
Collects the total file count of all user profiles.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Sum Total File (Count)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

Total File Count of User Profile (Performance DB DW)

Display Name Total File Count of User Profile (Performance DB DW)
Description
Collects the total file count of a user profile.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Total File Count

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

Total File Size of All User Profiles (Performance DB DW)

Display Name Total File Size of All User Profiles (Performance DB DW)
Description
Collects the total file size of all user profiles.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Sum Total File Size (MB)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

Total File Size of User Profile (Performance DB DW)

Display Name Total File Size of User Profile (Performance DB DW)
Description
Collects the total file size of a user profile.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Total File Size (MB)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

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XenApp Logons (Performance DW) (OBSOLETE)

Display Name XenApp Logons (Performance DW) (OBSOLETE)
Description
Stores all user logons to the MS Operations Manager Data Warehouse.

OBSOLETE NOTE:
This rule is replaced by "Publish XenApp User Logon Details DW" rule in Citrix Management Pack for XenApp 6.x Reports.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False

Overridable parameters
Parameter Default Value
ServerName -- defined with discovered object property --
SyncTime
IntervalSeconds 120

Top

XenApp Server Application Enumerations (Performance DB)

Display Name XenApp Server Application Enumerations (Performance DB)
Description
Collects the number of Application Enumerations/sec on XenApp Server.
Knowledge Article
Summary

This rule collects the number of Application Enumerations per second on XenApp Server and stores data to Operations database.

Application Enumerations is the number of non-XML-based enumerations (requests for application lists).

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Object Name Citrix MetaFrame Presentation Server
Counter Name Application Enumerations/sec

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server Application Resolution Time (Performance DB)

Display Name XenApp Server Application Resolution Time (Performance DB)
Description
Collects the Application Resolution Time (in ms) on XenApp Server.
Knowledge Article
Summary

This rule collects the Application Resolution Time in milliseconds on XenApp Server and stores data to Operations database.

Application Resolution Time is the time required to resolve the Least-Loaded Server during an application launch.

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Object Name Citrix MetaFrame Presentation Server
Counter Name Application Resolution Time (ms)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server Average ICA Latency (Performance DW)

Display Name XenApp Server Average ICA Latency (Performance DW)
Description
Collects average latency of all active ICA sessions on XenApp server and stores data to Data Warehouse.
Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name AvgICALatency

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server CPU Usage (Performance DW)

Display Name XenApp Server CPU Usage (Performance DW)
Description
Collects the XenApp server CPU usage (in %) and stores data to Data Warehouse.
Knowledge Article
Summary

This rule collects the CPU usage (in %) on XenApp server and stores data to Data Warehouse.

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name CPU Usage

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server Disk Load (Performance DW)

Display Name XenApp Server Disk Load (Performance DW)
Description
Collects the XenApp server disk read/write time (in %) and stores data to Data Warehouse.
Knowledge Article
Summary

This rule collects the disk read/write time (in %) on XenApp server and stores data to Data Warehouse.

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Disk Load

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server Disk Used Space (Performance DW)

Display Name XenApp Server Disk Used Space (Performance DW)
Description
Collects the XenApp server disk used space (in %) and stores data to Data Warehouse.
Knowledge Article
Summary

This rule collects disk used space (in %) on XenApp server and stores data to Data Warehouse.

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Disk Space Usage

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server Filtered Application Enumerations (Performance DB)

Display Name XenApp Server Filtered Application Enumerations (Performance DB)
Description
Collects the number of Filtered Application Enumerations/sec on XenApp Server.
Knowledge Article
Summary

This rule collects the number of Filtered Application Enumerations per second on XenApp Server and stores data to Operations database.

Filtered Application Enumerations is the number of Web Interface/StoreFront application enumerations (and logons) per second handled by specific XML broker.

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Object Name Citrix MetaFrame Presentation Server
Counter Name Filtered Application Enumerations/sec

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server IO Data Operations per Sec (Performance DW)

Display Name XenApp Server IO Data Operations per Sec (Performance DW)
Description
Collects the total IO Data Operations per Second for all processes and stores data to Data Warehouse.

IO Data Operations per sec. is the rate at which the process is issuing read and write I/O operations. This counter counts all I/O activity generated by the process to include file, network and device I/Os.
Knowledge Article
Summary

Collects the total IO Data Operations per Second for all processes and stores data to Data Warehouse.

IO Data Operations per sec. is the rate at which the process is issuing read and write I/O operations. This counter counts all I/O activity generated by the process to include file, network and device I/Os.

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name IO Data Operations

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server Load (Performance DB DW)

Display Name XenApp Server Load (Performance DB DW)
Description
Collects the XenApp server load (in %).
Knowledge Article
Summary

This rule collects the load of the XenApp server (in %).

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Server Load (%)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server Memory Usage (Performance DW)

Display Name XenApp Server Memory Usage (Performance DW)
Description
Collects the XenApp server memory usage (in %) and stores data to Data Warehouse.
Knowledge Article
Summary

This rule collects the memory usage (in %) on XenApp server and stores data to Data Warehouse.

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Memory Usage

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server Network Usage (Performance DW)

Display Name XenApp Server Network Usage (Performance DW)
Description
Collects the average network usage through all network interfaces (in %) on XenApp server and stores data to Data Warehouse.
Knowledge Article
Summary

This rule collects the average network usage through all network interfaces (in %) on XenApp server and stores data to Data Warehouse.

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Network Usage

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server Number of Busy XML Threads (Performance DB)

Display Name XenApp Server Number of Busy XML Threads (Performance DB)
Description
Collects the number of busy XML threads on XenApp Server.
Knowledge Article
Summary

This rule collects the number of busy XML threads on XenApp Server and stores data to Operations database.

Number of busy XML threads is the number of XML requests that are currently being processed. The maximum number of requests that the XML service can process at any one time is 16.

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Object Name Citrix MetaFrame Presentation Server
Counter Name Number of busy XML threads

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Server Zone Elections Triggered (Performance DB)

Display Name XenApp Server Zone Elections Triggered (Performance DB)
Description
Collects the number of triggered zone elections for each monitoring interval. 
Knowledge Article
Summary

This rule collects the number of triggered zone elections by XenApp server for each monitoring interval.

Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Object Name Citrix MetaFrame Presentation Server
Counter Name Zone Elections Triggered

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Session CPU Utilization (Performance DB DW)

Display Name XenApp Session CPU Utilization (Performance DB DW)
Description
Collects the CPU utilization of a session.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name CPU Usage

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Session Handle Count (Performance DB DW)

Display Name XenApp Session Handle Count (Performance DB DW)
Description
Collects the handle count of a session.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Handle Count

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Session Latency - Average (Performance DB DW)

Display Name XenApp Session Latency - Average (Performance DB DW)
Description
Collects the average latency (in milliseconds) of a session.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Latency Session Average (ms)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Session Latency - Deviation (Performance DB DW)

Display Name XenApp Session Latency - Deviation (Performance DB DW)
Description
Collects the latency deviation (in milliseconds) of a session.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Latency Session Deviation (ms)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Session Latency - Last Recorded (Performance DB DW)

Display Name XenApp Session Latency - Last Recorded (Performance DB DW)
Description
Collects the last recorded latency (in milliseconds) of a session.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Latency Last Recorded (ms)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Session Network Errors (Performance DB DW)

Display Name XenApp Session Network Errors (Performance DB DW)
Description
Collects the network errors of a session.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Network Errors

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Session Network Traffic (Performance DB DW)

Display Name XenApp Session Network Traffic (Performance DB DW)
Description
Collects the network traffic of a session.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Network Traffic

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Session Page File Size (Performance DB DW)

Display Name XenApp Session Page File Size (Performance DB DW)
Description
Collects the page file size of a session.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Page File Size (MB)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Session Thread Count (Performance DB DW)

Display Name XenApp Session Thread Count (Performance DB DW)
Description
Collects the thread count of a session.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Thread Count

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Session Working Set Size (Performance DB DW)

Display Name XenApp Session Working Set Size (Performance DB DW)
Description
Collects the working set size of a session.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Working Set Size (MB)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp User Session - Active Sessions (Performance DW)

Display Name XenApp User Session - Active Sessions (Performance DW)
Description
Collects active user sessions per published application on XenApp server. Data is stored in Data Warehouse.
Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Active Sessions

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp User Session - Application Instances (Performance DW)

Display Name XenApp User Session - Application Instances (Performance DW)
Description
Collects total running application instances per published application on XenApp server. Data is stored in Data Warehouse.
Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Application Instances

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp User Session - Inactive Sessions (Performance DW)

Display Name XenApp User Session - Inactive Sessions (Performance DW)
Description
Collects inactive user sessions per published application on XenApp server. Data is stored in Data Warehouse.
Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Inactive Sessions

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp User Session - Total Sessions (Performance DW)

Display Name XenApp User Session - Total Sessions (Performance DW)
Description
Collects total user sessions per published application on XenApp server. Data is stored in Data Warehouse.
Target XenApp
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Total Sessions

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp User Session Details DW (Performance DW) (OBSOLETE)

Display Name XenApp User Session Details DW (Performance DW) (OBSOLETE)
Description
Collects all user session information per published application on XenApp server. Data is stored in Data Warehouse.

OBSOLETE NOTE:
This rule is replaced by "Publish XenApp User Session Details DW" rule in Citrix Management Pack for XenApp 6.x Reports.
Target XenApp
Enabled by default No
Category PerformanceCollection
Generate Alert False

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

Zone Data Collector

XenApp Application Load (Performance DB DW)

Display Name XenApp Application Load (Performance DB DW)
Description
Collects the number of running instances of a published application.
Target Zone Data Collector
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Count

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Zone Off-line Servers (Performance DB DW)

Display Name XenApp Zone Off-line Servers (Performance DB DW)
Description
Collects the number of off-line servers in a XenApp zone.
Target Zone Data Collector
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Off-line Servers (Count)

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top

XenApp Zone Off-line Servers Percentage (Performance DB DW)

Display Name XenApp Zone Off-line Servers Percentage (Performance DB DW)
Description
Collects the percentage of off-line servers in a XenApp zone.
Target Zone Data Collector
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name Off-line Servers Percentage

Overridable parameters
Parameter Default Value
IntervalSeconds 300

Top


Roll-up Monitors

Target Category Display Name Roll-up Algorithm
XenApp Computer Role
Custom
Installation WorstOf
XenApp Availability
AvailabilityHealth
XenApp Server Availability WorstOf
Zone Data Collector
Custom
ZDC Zone WorstOf
Citrix Management
Custom
XenApp Farms Dependency Monitor WorstOf
AvailabilityHealth
XenApp Farms Availability Dependency Monitor WorstOf
Application
AvailabilityHealth
XenApp Application Availability BestOf
Application Folder
Custom
XenApp Application Performance Dependency Monitor WorstOf
XenApp Application Folder Availability Dependency Monitor WorstOf
XenApp Application Folder Performance Dependency Monitor WorstOf
XenApp Application Availability Dependency Monitor WorstOf
XenApp
Custom
XenApp Availability Dependency Monitor WorstOf
Service Group Dependency Monitor WorstOf
TCP Probe Dependency Monitor WorstOf
Farm
Custom
XenApp Folder Dependency Monitor WorstOf
Zone Group Dependency Monitor WorstOf
XenApp Farms
AvailabilityHealth
Farm Availability Dependency Monitor WorstOf
Custom
Farm Dependency Monitor WorstOf
Services Group
Custom
Terminal Server Services Dependency Monitor WorstOf
XenApp Services Dependency Monitor WorstOf
XenApp Folder
Custom
XenApp Dependency Monitor WorstOf
XenApp Folder Dependency Monitor WorstOf
Zone Data Collector Dependency Monitor WorstOf
Zone
Custom
XenApp Dependency Monitor WorstOf
Zone Data Collector Dependency Monitor WorstOf
Zone Group
Custom
XenApp Zone Dependency Monitor WorstOf

Top


Tasks

Target Display Name Description Parameters
XenApp Computer Role Check Requirements and Configuration for Citrix MPXA Agent
Checks if a Citrix system meets the requirements for Citrix Management Pack Agent for XenApp 6.x .
---
XenApp Computer Role Collect Support Information for Citrix MPXA Agent
Collects support information for XenApp Management Pack Agent.
---
XenApp Computer Role Install Citrix MPXA Agent
Installs Citrix Management Pack Agent for XenApp 6.x on the Citrix system.

Parameters:
- AgentInstallationSource: Agent installation and configuration source is specified as either with the management server name where XenApp MP was installed or with the UNC path where XenApp MP Agent installation and configuration files exist. If not specified, the task tries to identify the management server automatically.
- AgentInstallationDestination: Specify the agent installation destination folder optionally.
- UpgradeAgent: If true, then, existing agent is uninstalled initially and then the new one is installed. Before the agent is upgraded, put the managed node in the maintenance during the installation.
Parameter Def.value
AgentInstallationSource
AgentInstallationDestination
UpgradeAgent false
Debug
XenApp Computer Role Restart Citrix MPXA Agent Service
Restarts Citrix Management Pack Agent for XenApp 6.x on the Citrix system.
---
XenApp Computer Role Uninstall Citrix MPXA Agent
Uninstalls Citrix Management Pack Agent for XenApp 6.x from the Citrix system.
---
XenApp Computer Role Update Configuration on Citrix MPXA Agent
Updates Configuration on Citrix Management Pack Agent for XenApp 6.x.

Parameters:
- AgentInstallationSource: Agent installation and configuration source is specified as either with the management server name where XenApp MP was installed or with the UNC path where XenApp MP Agent installation and configuration files exist. If not specified, the task tries to identify the management server automatically.
Parameter Def.value
AgentInstallationSource
Citrix XenApp MP Agent Service Check Requirements and Configuration for Citrix MPXA Agent
Checks if a Citrix system meets the requirements for Citrix Management Pack Agent for XenApp 6.x .
---
Citrix XenApp MP Agent Service Update Configuration on Citrix MPXA Agent
Updates Configuration on Citrix Management Pack Agent for XenApp 6.x.

Parameters:
- AgentInstallationSource: Agent installation and configuration source is specified as either with the management server name where XenApp MP was installed or with the UNC path where XenApp MP Agent installation and configuration files exist. If not specified, the task tries to identify the management server automatically.
Parameter Def.value
AgentInstallationSource
XenApp Check Requirements and Configuration for Citrix MPXA Agent
Checks if a Citrix system meets the requirements for Citrix Management Pack Agent for XenApp 6.x
---
XenApp Collect Support Information for Citrix MPXA Agent
Collects support information for XenApp Management Pack Agent.
---
XenApp Restart Citrix MPXA Agent Service
Restarts Citrix Management Pack Agent for XenApp 6.x on the Citrix system.
---
XenApp Update Configuration on Citrix MPXA Agent
Updates Configuration on Citrix Management Pack Agent for XenApp 6.x.

Parameters:
- AgentInstallationSource: Agent installation and configuration source is specified as either with the management server name where XenApp MP was installed or with the UNC path where XenApp MP Agent installation and configuration files exist. If not specified, the task tries to identify the management server automatically.
Parameter Def.value
AgentInstallationSource
XenApp Display All Sessions
Displays detailed session information on a server.
---
XenApp Display User Logons
Displays detailed logon information of logons performed by a specified user.
          
Parameters:
- UserName: The username for which the logon info needs to be displayed
Parameter Def.value
UserName
XenApp Display Recent User Logons
Displays detailed logon information of the recently logged on users.

Parameters:
- LastMinutes: The time interval in minutes, according to which the logons should be checked
Parameter Def.value
LastMinutes
XenApp Display User Profiles
Displays detailed profile information on a server.
---

Views

Folder Display Name Description Target Category
Citrix Library Citrix Management Topology
This view displays topology for all Citrix Management Packs.
Citrix Management Topology
Citrix Library XenApp 6.x Computers
This view displays all computers with Citrix XenApp installed including info whether MPXA agent is installed on the node and MPXA agent version. It shows also MPXA agent service health state and all alerts related to MPXA agent.
XenApp Computer Role HealthState
Citrix XenApp 6.x XenApp Alerts
This view displays all active and closed alerts.
XenApp Farms Alerts
Citrix XenApp 6.x XenApp Events
This view displays all events forwarded from the Windows Event Log related to Citrix XenApp.
XenApp Events
Citrix XenApp 6.x XenApp Farm State
This view displays a health state for all farms.
Farm State
Citrix XenApp 6.x XenApp State
This view displays a health state for all XenApp servers.
XenApp State
Citrix XenApp 6.x XenApp Topology
This view displays the XenApp Topology.
XenApp Farms Topology
Citrix XenApp 6.x XenApp Zone Data Collector State
This view displays a health state for all XenApp zone data collectors.
Zone Data Collector State
Citrix XenApp 6.x XenApp Zone State
This view displays a health state for all zones.
Zone State
Citrix XenApp 6.x->XenApp Applications XenApp Application Alerts
This view displays active and closed application alerts.
Application Alerts
Citrix XenApp 6.x->XenApp Applications XenApp Application State
This view displays a health state for all applications.
Application State
Citrix XenApp 6.x->XenApp Applications XenApp Disabled Applications
This view displays all disabled published applications.
Application State
Citrix XenApp 6.x->XenApp Performance XenApp Server Load
This view displays a graph showing XA server load in %.
XenApp Performance
Citrix XenApp 6.x->XenApp Performance XenApp Server Performance
This view displays a graph showing the Citrix MetaFrame Presentation Server performance counters.
XenApp Performance
Citrix XenApp 6.x->XenApp Performance XenApp Session Summary
This view displays a graph showing the number of all/active/disconnected/down sessions.
XenApp Performance
Citrix XenApp 6.x->XenApp Performance XenApp Zone Off-line Servers
This view displays a graph showing the number of all off-line servers in a XenApp zone.
Zone Data Collector Performance
Citrix XenApp 6.x->XenApp Services Terminal Server Service Performance
This view displays a graph showing performance counters (CPU utilization, memory, ...) for each Terminal Server service.
Terminal Server Service Performance
Citrix XenApp 6.x->XenApp Services Terminal Server Service State
This view displays a health state for all Terminal Server services.
Terminal Server Service State
Citrix XenApp 6.x->XenApp Services XenApp Service Performance
This view displays a graph showing performance counters (CPU utilization, memory, ...) for each XenApp service.
XenApp Service Performance
Citrix XenApp 6.x->XenApp Services XenApp Service State
This view displays a health state for all XenApp services.
XenApp Service State
Citrix XenApp 6.x->XenApp Sessions XenApp Session Alerts
This view displays active and closed session alerts.
XenApp Alerts
Citrix XenApp 6.x->XenApp Sessions XenApp Sessions
This view displays a graph showing performance counters (CPU utilization, memory, latency, network traffic, ...) for each active session.
XenApp Performance
Citrix XenApp 6.x->XenApp User Logon Process XenApp User Logon Process Alerts
This view displays active and closed user logon process alerts.
XenApp Alerts
Citrix XenApp 6.x->XenApp User Profile XenApp User Profile
This view displays a graph showing the number of custom/executable/media/total files in user profile and total profile size.
XenApp Performance
Citrix XenApp 6.x->XenApp User Profile XenApp User Profile Alerts
This view displays all active and closed alerts for each separate user profile.
XenApp Alerts
Citrix XenApp 6.x->XenApp User Profile XenApp User Profile Summary
This view displays a graph showing the number of files in all user profiles and cumulative size of all user profiles.
XenApp Performance
Citrix XenApp 6.x->XenApp User Profile XenApp User Profiles Alerts
This view displays all active and closed alerts for all user profiles.
XenApp Alerts

Reports

Target Name Description
Daily Logons for Farm(s)
This report shows the number of total user logons and the number of unique user logons per day for selected XenApp Farm(s). 
The number of unique user logons is the number of distinct users that logged on to XenApp.
Logon data is shown also for each server belonging to the farm.
          
Report depends on the following data collecting rule(s):
- Publish XenApp User Logon Details DW          
Daily Logons for Server(s)
This report shows the number of total user logons and the number of unique user logons per day for selected XenApp Server(s). 
The number of unique user logons is the number of distinct users that logged on to XenApp. 

          
Report depends on the following data collecting rule(s):
- Publish XenApp User Logon Details DW          
Logon time distribution for Farm(s)
This report shows a breakdown of user logon times into 5-second slots for selected XenApp Farm(s). Logon time distribution is shown also for each server belonging to the farm. 

Report depends on the following data collecting rule(s):
- Publish XenApp User Logon Details DW          
Logon time distribution for Server(s)
This report shows a breakdown of user logon times into 5-second slots for selected XenApp Server(s).
          
Report depends on the following data collecting rule(s):
- Publish XenApp User Logon Details DW          
User Growth Over Time for Farm(s)
This report shows how many unique (distinct) users are logging into selected XenApp Farm(s) over time. 
The first chart represents number of unique (distinct) user over time.  Number for each day represents number of unique users using farm from the start of reporting range to that day. The second chart shows the users growth (increment)  per day, i.e. number  of new unique (distinct) users that logged on specific day. 
          
Report depends on the following data collecting rule(s):
- Publish XenApp User Logon Details DW          
User logons
This report shows the average logon duration for each individual user (number of logons, min/max). The Details table shows logon details (Logon time, Username, Client name, XA Server, Session ID, Login type, complete logon duration, and duration for all 5 logon phases).
   
Report depends on the following data collecting rule(s):
- Publish XenApp User Logon Details DW
Application User sessions per published application
This report shows the number of user sessions (total, active, inactive) and the running application instances for selected applications. The Details table shows information per each XenApp server.
          
Report depends on the following data collecting rule(s):
- XenApp User Session - Active Sessions (Performance DW)
- XenApp User Session - Application Instances (Performance DW)
- XenApp User Session - Inactive Sessions (Performance DW)
- XenApp User Session - Total Sessions (Performance DW)           
Application XenApp application availability
This report shows the availability of application and the availability of XenApp servers that publish individual application. The Details table shows information for each XenApp server.
Application XenApp published application overview
This report shows user sessions, performance and availability overview for XenApp servers that publish individual applications. Each sub-report can be drilled-down to a detailed report.
          
Report depends on the following data collecting rule(s):
- XenApp Server CPU Usage (Performance DW)
- XenApp Server Disk Used Space (Performance DW)
- XenApp Server Disk Load (Performance DW)
- XenApp Server Load (Performance DB DW)
- XenApp Server Memory Usage (Performance DW)
- XenApp Server Network Usage (Performance DW)
- XenApp Server Average ICA Latency (Performance DW)
- XenApp User Session - Active Sessions (Performance DW)
- XenApp User Session - Application Instances (Performance DW)
- XenApp User Session - Inactive Sessions (Performance DW)
- XenApp User Session - Total Sessions (Performance DW)          
Application XenApp server performance (by published application)
This report shows server performance (CPU, memory, disk, network, server load, IOPS and average ICA latency) for XenApp servers that publish individual applications. The Details table shows information for each XenApp server.
          
Report depends on the following data collecting rule(s):
- XenApp Server Average ICA Latency (Performance DW)
- XenApp Server CPU Usage (Performance DW)
- XenApp Server Disk Used Space (Performance DW)
- XenApp Server Disk Load (Performance DW)
- XenApp Server IO Data Operations per Sec (Performance DW)
- XenApp Server Load (Performance DB DW)
- XenApp Server Memory Usage (Performance DW)
- XenApp Server Network Usage (Performance DW)


Description of metrics:
CPU usage (%) - The sum of “Percent Processor Time” of all CPU cores.
MEM usage (%) - Percent of physical memory used by processes on a system.
Disk load (%) - Percent of elapsed time that hard drive was busy servicing read or write requests.
Used space (%) - Percent of total used space on all logical disks on a system.
Network load (%) - Percent of network usage (current network traffic / network interface bandwidth). The value is an average of all network interface instances on a system.
Server load (%) - Load on a server, defined by Citrix load evaluator. Values are in percent. If Server load reaches 100%, XenApp server no longer allows new connections. 
Total IO Data Operations per sec. (IOPS) - The rate at which all processes on a system are issuing read and write I/O operations. This counter counts all I/O activity generated by the process to include file, network and device I/Os.
Average ICA latency (ms) - Average ICA latency is the average latency of all active ICA sessions on a server, measured in milliseconds.
          
Application XenApp user activity (on published application)
This report shows user activity (application usage, session info) on individual published applications. 

Report depends on the following data collecting rule(s):
- Publish XenApp User Session Details DW (disabled by default, override 'Enabled' parameter)   

Report requires XenApp MP Agent installed on Zone Data Collectors.  
XenApp Number of active sessions on server (Trending)
This report is predicting the future average number of active sessions based on performance history.
             
Report depends on the following data collecting rule(s):
- Active XenApp Sessions (Performance DB DW)
XenApp Number of all sessions on server (Trending)
This report is predicting the future average number of all sessions based on performance history.
             
Report depends on the following data collecting rule(s):
- All XenApp Sessions (Performance DB DW)
XenApp Number of disconnected sessions on server (Trending)
This report is predicting the future average number of disconnected sessions based on performance history.
             
Report depends on the following data collecting rule(s):
- Disconnected XenApp Sessions (Performance DB DW)
XenApp Number of down sessions on server (Trending)
This report is predicting the future average number of down sessions based on performance history.
             
Report depends on the following data collecting rule(s):
- Down XenApp Sessions (Performance DB DW)
XenApp Number of user files on server (Trending)
This report is predicting the future average total file count of all user profiles based on performance history.  
          
Report depends on the following data collecting rule(s):
- Total File Count of All User Profiles (Performance DB DW) (disabled by default, override 'Enabled' parameter)
XenApp Server load (%) (Trending)
This report is predicting the future average server load based on performance history.
             
Report depends on the following data collecting rule(s):
- XenApp Server Load (Performance DB DW)
XenApp Server load (Top N)
This report shows server load (Top N).
          
Report depends on the following data collecting rule(s):
- XenApp Server Load (Performance DB DW)         
XenApp Server logons
This report shows the number of logons, min/max and the average logon duration for each individual XenApp server. The Details table shows logon details (Logon time, Username, Client name, XA Server, Session ID, Login type, complete logon duration, and duration for all 5 logon phases).
          
Report depends on the following data collecting rule(s):
- Publish XenApp User Logon Details DW
XenApp Servers with top active sessions (Top N)
This report shows servers with top active sessions (Top N).
             
Report depends on the following data collecting rule(s):
- Active XenApp Sessions (Performance DB DW)        
XenApp Servers with top disconnected sessions (Top N)
This report shows servers with top disconnected sessions (Top N).
          
Report depends on the following data collecting rule(s):
- Disconnected XenApp Sessions (Performance DB DW)
XenApp Servers with top down sessions (Top N)
This report shows servers with top down sessions (Top N).
          
Report depends on the following data collecting rule(s):
- Down XenApp Sessions (Performance DB DW)
XenApp Servers with top profile file count (Top N)
This report shows servers with top profile file count (Top N).  
          
Report depends on the following data collecting rule(s):
- Total File Count of All User Profiles (Performance DB DW) (disabled by default, override 'Enabled' parameter)
XenApp Servers with top profiles size (Top N)
This report shows servers with top profiles size (Top N).
          
Report depends on the following data collecting rule(s):
- Total File Size of All User Profiles (Performance DB DW) (disabled by default, override 'Enabled' parameter)
XenApp Servers with top sessions (Top N)
This report shows servers with top sessions (Top N).

Report depends on the following data collecting rule(s):
- All XenApp Sessions (Performance DB DW)
XenApp Size of all profiles on server (Trending)
This report is predicting the future average total file size of all user profiles based on performance history.
 
Report depends on the following data collecting rule(s):
- Total File Size of All User Profiles (Performance DB DW) (disabled by default, override 'Enabled' parameter)
XenApp XenApp logons and published application usage per user
This report shows user logons and published applications usage for individual users.  

Report depends on the following data collecting rule(s):
- Publish XenApp User Session Details DW (disabled by default, override 'Enabled' parameter)
- Publish XenApp User Logon Details DW

Report requires XenApp MP Agent installed on Zone Data Collectors.

To add custom user based events from event log, enable "Publish Custom User Activity Event Log Messages DW" rule and override "LogName" parameter (and optional exclude parameters).
XenApp XenApp server availability
This report shows the availability of individual XenApp servers. The Details table shows information for each XenApp server.
XenApp XenApp server performance
This report shows server performance (CPU, memory, disk, network, server load, IOPS and average ICA latency) for individual XenApp servers. The Details table shows information for each XenApp server.

Report depends on the following data collecting rule(s):
- XenApp Server Average ICA Latency (Performance DW)
- XenApp Server CPU Usage (Performance DW)
- XenApp Server Disk Used Space (Performance DW)
- XenApp Server Disk Load (Performance DW)
- XenApp Server IO Data Operations per Sec (Performance DW)
- XenApp Server Load (Performance DB DW)
- XenApp Server Memory Usage (Performance DW)
- XenApp Server Network Usage (Performance DW)


Description of metrics:
CPU usage (%) - The sum of “Percent Processor Time” of all CPU cores.
MEM usage (%) - Percent of physical memory used by processes on a system.
Disk load (%) - Percent of elapsed time that hard drive was busy servicing read or write requests.
Used space (%) - Percent of total used space on all logical disks on a system.
Network load (%) - Percent of network usage (current network traffic / network interface bandwidth). The value is an average of all network interface instances on a system.
Server load (%) - Load on a server, defined by Citrix load evaluator. Values are in percent. If Server load reaches 100%, XenApp server no longer allows new connections. 
Total IO Data Operations per sec. (IOPS) - The rate at which all processes on a system are issuing read and write I/O operations. This counter counts all I/O activity generated by the process to include file, network and device I/Os.
Average ICA latency (ms) - Average ICA latency is the average latency of all active ICA sessions on a server, measured in milliseconds.
         
XenApp XenApp server performance (Top N)
This report shows top N XenApp servers with highest CPU or memory usage. 

Report depends on the following data collecting rule(s):
- XenApp Server CPU Usage (Performance DW)
- XenApp Server Memory Usage (Performance DW)
XenApp XenApp server process performance
This report shows performance metrics (CPU Usage, Working Set Size, Page File Size, IO Data Operations and Page Faults) for processes that are running on XenApp servers.
          
Report depends on the following data collecting rule(s):
- Publish XenApp Process Details DW (disabled by default, override 'Enabled' parameter)          
XenApp XenApp user activity (on server)
This report shows user activity (application usage, session info) on individual servers. 

Report depends on the following data collecting rule(s):
- Publish XenApp User Session Details DW (disabled by default, override 'Enabled' parameter)            

Report requires XenApp MP Agent installed on Zone Data Collectors. 
Zone Number of offline servers in zone (Trending)
This report is predicting the future average number of offline servers in a zone based on performance history.
 
Report depends on the following data collecting rule(s):
- XenApp Zone Off-line Servers (Performance DB DW)
Zone Percentage of offline servers in zone (Trending)
This report is predicting the future average percentage of offline servers in a zone based on performance history.
 
Report depends on the following data collecting rule(s):
- XenApp Zone Off-line Servers Percentage (Performance DB DW)
Zone Zones with top offline server percentage (Top N)
This report shows zones with top offline server percentage (Top N).
          
Report depends on the following data collecting rule(s):
- XenApp Zone Off-line Servers Percentage (Performance DB DW)
Zone Zones with top offline servers (Top N)
This report shows zones with top offline servers (Top N).
          
Report depends on the following data collecting rule(s):
- XenApp Zone Off-line Servers (Performance DB DW)          
Application Application use accounting
This report shows cumulative time the individual users have spent using specified published applications.  

Report depends on the following data collecting rule(s):
- Publish XenApp User Session Details DW (disabled by default, override 'Enabled' parameter)
- Publish XenApp User Logon Details DW
		  

Diagnostics

Target Display Name Description
Citrix XenApp MP Agent Service Run Check Requirements for Citrix XenApp MP Agent
          

Disabled by Default

Disabled Monitors

Application

Monitor Management Pack
XenApp Application Accessibility Citrix Management Pack for XenApp 6.x

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XenApp

Monitor Management Pack
Active XenApp Sessions Citrix Management Pack for XenApp 6.x
All XenApp Sessions Citrix Management Pack for XenApp 6.x
XenApp Server Application Enumerations per Second Citrix Management Pack for XenApp 6.x
XenApp Server Application Resolution Time Citrix Management Pack for XenApp 6.x
XenApp Logons Citrix Management Pack for XenApp 6.x
XenApp Installation Drive Free Space Percentage Citrix Management Pack for XenApp 6.x
XenApp Server Filtered Application Enumerations per Second Citrix Management Pack for XenApp 6.x
XenApp Server Load Citrix Management Pack for XenApp 6.x
Total File Count of All User Profiles Citrix Management Pack for XenApp 6.x
Total File Size of All User Profiles Citrix Management Pack for XenApp 6.x

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XenApp TCP Probe

Monitor Management Pack
XenApp ICA Port - Connection Refused Citrix Management Pack for XenApp 6.x
XenApp ICA Port - DNS Resolution Failure Citrix Management Pack for XenApp 6.x
XenApp ICA Port - Host Unreachable Citrix Management Pack for XenApp 6.x
XenApp ICA Port - Connection TimeOut Citrix Management Pack for XenApp 6.x
XenApp IMA Port - Connection Refused Citrix Management Pack for XenApp 6.x
XenApp IMA Port - DNS Resolution Failure Citrix Management Pack for XenApp 6.x
XenApp IMA Port - Host Unreachable Citrix Management Pack for XenApp 6.x
XenApp IMA Port - Connection TimeOut Citrix Management Pack for XenApp 6.x
XenApp Management Console Port - Connection Refused Citrix Management Pack for XenApp 6.x
XenApp Management Console Port - DNS Resolution Failure Citrix Management Pack for XenApp 6.x
XenApp Management Console Port - Host Unreachable Citrix Management Pack for XenApp 6.x
XenApp Management Console Port - Connection TimeOut Citrix Management Pack for XenApp 6.x
XenApp RDP Port - Connection Refused Citrix Management Pack for XenApp 6.x
XenApp RDP Port - DNS Resolution Failure Citrix Management Pack for XenApp 6.x
XenApp RDP Port - Host Unreachable Citrix Management Pack for XenApp 6.x
XenApp RDP Port - Connection TimeOut Citrix Management Pack for XenApp 6.x
XenApp Session Reliability Port - Connection Refused Citrix Management Pack for XenApp 6.x
XenApp Session Reliability Port - DNS Resolution Failure Citrix Management Pack for XenApp 6.x
XenApp Session Reliability Port - Host Unreachable Citrix Management Pack for XenApp 6.x
XenApp Session Reliability Port - Connection TimeOut Citrix Management Pack for XenApp 6.x
XenApp XML Service Port - Connection Refused Citrix Management Pack for XenApp 6.x
XenApp XML Service Port - DNS Resolution Failure Citrix Management Pack for XenApp 6.x
XenApp XML Service Port - Host Unreachable Citrix Management Pack for XenApp 6.x
XenApp XML Service Port - Connection TimeOut Citrix Management Pack for XenApp 6.x

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Zone Data Collector

Monitor Management Pack
XenApp Zone Off-line Servers Citrix Management Pack for XenApp 6.x

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Disabled Rules

XenApp

Rule Management Pack
XenApp Application Event Log Collect - Information (Event) Citrix Management Pack for XenApp 6.x
XenApp Security Event Log Collect - Information (Event) Citrix Management Pack for XenApp 6.x
XenApp Session CPU Utilization (non consecutive) (Alert) Citrix Management Pack for XenApp 6.x
XenApp User Session Details DW (Performance DW) (OBSOLETE) Citrix Management Pack for XenApp 6.x
XenApp Session Handle Count (non consecutive) (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Handle Count (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Latency - Average (non consecutive) (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Latency - Average (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Latency - Deviation (non consecutive) (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Latency - Deviation (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Latency - Last Recorded (non consecutive) (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Network Errors (non consecutive) (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Network Traffic (non consecutive) (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Network Traffic (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Page File Size (non consecutive) (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Page File Size (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session CPU Utilization (Performance DB DW) Citrix Management Pack for XenApp 6.x
XenApp Session Handle Count (Performance DB DW) Citrix Management Pack for XenApp 6.x
XenApp Session Latency - Average (Performance DB DW) Citrix Management Pack for XenApp 6.x
XenApp Session Latency - Deviation (Performance DB DW) Citrix Management Pack for XenApp 6.x
XenApp Session Latency - Last Recorded (Performance DB DW) Citrix Management Pack for XenApp 6.x
XenApp Session Network Errors (Performance DB DW) Citrix Management Pack for XenApp 6.x
XenApp Session Network Traffic (Performance DB DW) Citrix Management Pack for XenApp 6.x
XenApp Session Page File Size (Performance DB DW) Citrix Management Pack for XenApp 6.x
XenApp Session Thread Count (Performance DB DW) Citrix Management Pack for XenApp 6.x
XenApp Session Working Set Size (Performance DB DW) Citrix Management Pack for XenApp 6.x
XenApp Session Thread Count (non consecutive) (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Thread Count (Alert) Citrix Management Pack for XenApp 6.x
XenApp Session Working Set Size (non consecutive) (Alert) Citrix Management Pack for XenApp 6.x
XenApp System Event Log Collect - Information (Event) Citrix Management Pack for XenApp 6.x
Custom File Count of User Profile (Alert) Citrix Management Pack for XenApp 6.x
Executable File Count of User Profile (Alert) Citrix Management Pack for XenApp 6.x
Media File Count of User Profile (Alert) Citrix Management Pack for XenApp 6.x
Custom File Count of User Profile (Performance DB DW) Citrix Management Pack for XenApp 6.x
Executable File Count of User Profile (Performance DB DW) Citrix Management Pack for XenApp 6.x
Media File Count of User Profile (Performance DB DW) Citrix Management Pack for XenApp 6.x
Total File Count of User Profile (Performance DB DW) Citrix Management Pack for XenApp 6.x
Total File Size of User Profile (Performance DB DW) Citrix Management Pack for XenApp 6.x
Total File Count of User Profile (Alert) Citrix Management Pack for XenApp 6.x
Total File Size of User Profile (Alert) Citrix Management Pack for XenApp 6.x
XenApp Logons (Performance DW) (OBSOLETE) Citrix Management Pack for XenApp 6.x
User Logon Process - Profile loading (Phase 1) Duration (Alert) Citrix Management Pack for XenApp 6.x
User Logon Process - Applying GPOs (Phase 2) Duration (Alert) Citrix Management Pack for XenApp 6.x
User Logon Process - User initialization (Phase 3) Duration (Alert) Citrix Management Pack for XenApp 6.x
User Logon Process - Logon script (Phase 4) Duration (Alert) Citrix Management Pack for XenApp 6.x
User Logon Process - Citrix initialization (Phase 5) Duration (Alert) Citrix Management Pack for XenApp 6.x
XenApp Process CPU Usage (Alert) Citrix Management Pack for XenApp 6.x
XenApp Process IO Operations (Alert) Citrix Management Pack for XenApp 6.x
XenApp Process Page Faults (Alert) Citrix Management Pack for XenApp 6.x
XenApp Process Page File Size (Alert) Citrix Management Pack for XenApp 6.x
XenApp Process Working Set Size (Alert) Citrix Management Pack for XenApp 6.x
Total File Count of All User Profiles (Performance DB DW) Citrix Management Pack for XenApp 6.x
Total File Size of All User Profiles (Performance DB DW) Citrix Management Pack for XenApp 6.x
Publish Custom User Activity Event Log Messages DW Citrix Management Pack for XenApp 6.x Reports
Publish XenApp Process Details DW Citrix Management Pack for XenApp 6.x Reports
Publish XenApp User Session Details DW Citrix Management Pack for XenApp 6.x Reports

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