Management Pack Reference Guide

Citrix SCOM Management Pack for XenMobile Reference Guide

About

Citrix Management Pack Library

Display Name	Citrix Management Pack Library
Version	1.0.8.0
Description	Common definitions for Citrix Management Packs.

Citrix Management Pack for XenMobile

Display Name	Citrix Management Pack for XenMobile
Version	1.4.23.0
Description	This management pack provides monitoring functionality for Citrix XenMobile.

Discoveries

Target	Display Name	Description	Enabled by default	Discovery interval
Device Manager	Device Manager Database Discovery	Discovers Device Manager database.	Yes	14400 sec
XenMobile Device Manager Computer Role	Device Manager Discovery	Discovers Device Manager.	Yes	14400 sec
Windows Computer	Citrix Computer Discovery	Discovers managed nodes with Citrix software installed on it.	Yes	3600 sec
XenMobile Device Manager Computer Role	XenMobile MP Agent Service Discovery	Discovers MP Agent service.	Yes	14400 sec
Windows Computer	Device Manager Computer Role Discovery	Discovers the computer where Device Manager is installed.	Yes	14400 sec
Device Manager	Tomcat Service Discovery	Discovers Tomcat service on Device Manager.	Yes	14400 sec
Device Manager	AppController Discovery	Discovers XenMobile AppController.	Yes	14400 sec
Citrix Management	Populate Citrix Library Root	Populates Citrix Library Root.	Yes	---
XenMobile	Populate XenMobile Root With AppControllers	Populates XenMobile Root with AppControllers.	Yes	---
XenMobile	Populate XenMobile Root With Device Managers	Populates XenMobile Root with Device Managers.	Yes	---

Monitors

Application Controller

Citrix XenMobile AppController Availability Status

Display Name

Citrix XenMobile AppController Availability Status

Description

Monitors whether the XenMobile AppController can be reached from Device Manager machine.

Knowledge Article

Summary

This monitor generates error state alert if AppController web console becomes unavailable from Device Manager.

If you have purchased XenMobile Enterprise Edition and are using Device Manager with App Controller to provide apps to your Worx Home users, configure the Device Manager server so it can communicate with the App Controller server. Conversely, the App Controller server needs to be configured so it can communicate with the Device Manager server.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Alert Name

Citrix XenMobile AppController Not Reachable

Alert Message

AppController ({0}) is unreachable from device manager ({1}).

For more information about the AppController see Alert Context section.

Target

Application Controller

Enabled by default

Yes

Health States

Monitor State	Health State
Successful	Healthy
Unsuccessful	Critical

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false

Top

Citrix MPXM Agent Service

Management Pack Agent Service Operational Status

Display Name

Management Pack Agent Service Operational Status

Description

Monitors if the Citrix Management Pack Agent for XenMobile service is operational.

Knowledge Article

Summary

The mandatory Citrix XenMobile Management Pack's service is not operational. Check alert message for more details.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Alert Name

Citrix MPXM Agent Not Operational

Alert Message

The "Citrix MPXM Agent" service on computer {0} is not operational.

Agent Error: 
{1}

Target

Citrix MPXM Agent Service

Enabled by default

Yes

Health States

Monitor State	Health State
AgentOperational	Healthy
AgentNotOperational	Critical

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false

Top

Management Pack Agent Service State

Display Name

Management Pack Agent Service State

Description

Monitors the Citrix Management Pack Agent for XenMobile mandatory service.

Knowledge Article

Summary

The mandatory Citrix XenMobile Management Pack's service is not running.

Configuration

Following configuration parameters are customizable:

CheckStartupType

This may only be set to true or false. If set to false, then alerts will be triggered no matter what the startup type is set to. Default is true.

Causes

A service can stop for many reasons, including:

The service was stopped by an administrator.
The service encountered an exception that stopped it.
The service was improperly configured, which prevented it from starting.
Another service, that this service is dependent on, was stopped.

Resolutions

Start the service from the "Citrix MPXM Agent Service Tasks" list.

Alert Name

Citrix MPXM Agent service stopped

Alert Message

The "Citrix MPXM Agent" service on computer '{0}' has stopped running.

Target

Citrix MPXM Agent Service

Enabled by default

Yes

Health States

Monitor State	Health State
ServiceRunning	Healthy
ServiceNotRunning	Critical

Overridable parameters

Parameter	Default Value
CheckStartupType	true

Top

Device Manager

Citrix XenMobile Device Manager License Error

Display Name

Citrix XenMobile Device Manager License Error

Description

Monitors for license related errors on XenMobile Device Manager.

Knowledge Article

Summary

This monitor generates warning state alert if XenMobile Device Manager detects any problems with the license.

Alert message shows more details about particular error.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Alert Name

Citrix XenMobile Device Manager License Error

Alert Message

There is an issue with License for XenMobile Device Manager on host "{0}". Check Error Message for further info.

Error Message: {1}

For more information about machine see Alert Context section.

Target

Device Manager

Enabled by default

Yes

Health States

Monitor State	Health State
Successful	Healthy
Unsuccessful	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false

Top

Citrix XenMobile Device Manager License Expiration

Display Name

Citrix XenMobile Device Manager License Expiration

Description

Monitors license status of the XenMobile Device Manager.

Knowledge Article

Summary

This monitor issues alerts about imminent license expiry. When number of days left before the expiry is equal or less than the threshold, the monitor gets in the warning state. Critical state is triggered once “number of days” reaches zero.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.
WarningThreshold	Warning threshold for number of days left before license expiry. The default value is 10.

Alert Name

Citrix XenMobile Device Manager License Expiration

Alert Message

License for XenMobile Device Manager on host "{0}" expires in {1} day(s).

For more information about machine see Alert Context section.

Target

Device Manager

Enabled by default

Yes

Health States

Monitor State	Health State
Success	Healthy
Warning	Warning
Critical	Critical

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false
WarningThreshold	10

Top

Mobile Devices

Blacklist Compliance Monitor

Display Name

Blacklist Compliance Monitor

Description

Monitors if the number of devices with blacklisted applications exceeds threshold.

Knowledge Article

Summary

This monitor checks number of noncompliant devices due to blacklisted applications installed. If the number reaches the threshold, warning state alert will be generated.

XenMobile Device Compliance feature includes checking the attributes of the device against a list of acceptable operational conditions. Device Manager administrator can configure Automated Actions that would trigger an event when a user device is out of compliance.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.
Threshold	Threshold for number of noncompliant devices. The default value is 1.

Alert Name

Too many blacklist noncompliant devices

Alert Message

Number of blacklist noncompliant devices permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display Blacklist Noncompliant Devices" from State Change Events tab in Health Explorer.

Target

Mobile Devices

Enabled by default

Yes

Health States

Monitor State	Health State
Compliant	Healthy
Noncompliant	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false
Threshold	1

Top

Local Encryption Compliance Monitor

Display Name

Local Encryption Compliance Monitor

Description

Monitors if the number of devices without local encryption exceeds threshold.

Knowledge Article

Summary

This monitor checks the number of noncompliant devices due to the lack of local encryption. If the number reaches the threshold, warning state alert will be generated.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.
Threshold	Threshold for number of noncompliant devices. The default value is 1.

Alert Name

Too many devices without local encryption

Alert Message

Number of devices without local encryption permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display Devices w/o Local Encryption" from State Change Events tab in Health Explorer.

Target

Mobile Devices

Enabled by default

Yes

Health States

Monitor State	Health State
Compliant	Healthy
Noncompliant	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false
Threshold	1

Top

Mobile Device Compliance Monitor

Display Name

Mobile Device Compliance Monitor

Description

Monitors if the number of noncompliant devices, by any policy, exceeds threshold.

Knowledge Article

Summary

This monitor checks the number of noncompliant devices on XenMobile Device Manager. If the number reaches the threshold, warning state alert will be generated.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.
Threshold	Threshold for number of noncompliant devices. The default value is 1.

Alert Name

Too many noncompliant devices

Alert Message

Number of noncompliant devices permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display All Noncompliant Devices" from State Change Events tab in Health Explorer.

Target

Mobile Devices

Enabled by default

Yes

Health States

Monitor State	Health State
Compliant	Healthy
Noncompliant	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false
Threshold	1

Top

Password Compliance Monitor

Display Name

Password Compliance Monitor

Description

Monitors if the number devices with weak passwords exceeds threshold.

Knowledge Article

Summary

This monitor checks the number of noncompliant devices due to weak passwords. If the number reaches the threshold, warning state alert will be generated.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.
Threshold	Threshold for number of noncompliant devices. The default value is 1.

Alert Name

Too many devices with noncompliant password

Alert Message

Number of password noncompliant devices permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display Password Noncompliant Devices" from State Change Events tab in Health Explorer.

Target

Mobile Devices

Enabled by default

Yes

Health States

Monitor State	Health State
Compliant	Healthy
Noncompliant	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false
Threshold	1

Top

Rooted Device Compliance Monitor

Display Name

Rooted Device Compliance Monitor

Description

Monitors if the number of rooted devices exceeds threshold.

Knowledge Article

Summary

This monitor checks number of rooted/jailbroken and thus noncompliant devices. If the number reaches the threshold, warning state alert will be generated.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.
Threshold	Threshold for number of noncompliant devices. The default value is 1.

Alert Name

Too many rooted devices

Alert Message

Number of rooted devices permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display Rooted Devices" from State Change Events tab in Health Explorer.

Target

Mobile Devices

Enabled by default

Yes

Health States

Monitor State	Health State
Compliant	Healthy
Noncompliant	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false
Threshold	1

Top

Whitelist Compliance Monitor

Display Name

Whitelist Compliance Monitor

Description

Monitors if the number of devices with missing mandatory applications exceeds threshold.

Knowledge Article

Summary

This monitor checks number of noncompliant devices due to missing mandatory applications. If the number reaches the threshold, warning state alert will be generated.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.
Threshold	Threshold for number of noncompliant devices. The default value is 1.

Alert Name

Too many whitelist noncompliant devices

Alert Message

Number of whitelist noncompliant devices permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display Whitelist Noncompliant Devices" from State Change Events tab in Health Explorer.

Target

Mobile Devices

Enabled by default

Yes

Health States

Monitor State	Health State
Compliant	Healthy
Noncompliant	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false
Threshold	1

Top

XenMobile Device Manager Computer Role

MPAgent Deployment Monitor

Display Name

MPAgent Deployment Monitor

Description

Monitors if the XenMobile MP Agent is installed on the Windows computer.

Knowledge Article

Summary

This monitor generates an alert if the XenMobile MP Agent has not been installed on the Device Manager. The monitor shows whether your XenMobile Device Manager is being monitored by XenMobile MP.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.

Causes

The XenMobile MP Agent is not installed on the Device Manager.

Resolutions

To install the XenMobile MP Agent start the following task from the XenMobile Device Manager Computers view:

Install Citrix MPXM Agent

Alert Name

Citrix MPXM Agent Installation

Alert Message

Citrix Management Pack Agent for XenMobile on node "{0}" is not installed!

Target

XenMobile Device Manager Computer Role

Enabled by default

Yes

Health States

Monitor State	Health State
MPAgentInstalled	Healthy
MPAgentNotInstalled	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime

Top

XenMobile Tomcat Service

Citrix XenMobile Device Manager Tomcat Service State

Display Name

Citrix XenMobile Device Manager Tomcat Service State

Description

Monitors whether the XenMobile Device Manager mandatory Tomcat service is running.

Knowledge Article

Summary

This monitor checks whether Device Manager Tomcat service is running. Critical state alert is generated if problems occur.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Alert Name

Citrix XenMobile Device Manager Tomcat Service Not Running

Alert Message

"XenMobile Device Manager Tomcat Service" ({0}) on {1} is not running.

For more information about machine see Alert Context section.

Target

XenMobile Tomcat Service

Enabled by default

Yes

Health States

Monitor State	Health State
Successful	Healthy
Unsuccessful	Critical

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false

Top

Citrix XenMobile Tomcat Service CPU Utilization

Display Name

Citrix XenMobile Tomcat Service CPU Utilization

Description

Monitors CPU utilization percentage for the XenMobile Tomcat service.

Knowledge Article

Summary

This monitor checks how much CPU resources are being utilized by XenMobile Tomcat Service. If utilization percentage keeps reaching or going over the threshold for "number of samples" times, warning state alert will be generated.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.
NumberOfSamples	The number of event occurrences before alert will be triggered. For example if alert must be triggered after not more than 5 minutes set it to 1 and set it to 4 if 20 minutes is the maximum. The default value is set to 1.
Threshold	Threshold for CPU utilization percentage. Examine the data collected by corresponding performance rule if adjustments are necessary. The default value is 90%.

Resolutions

Please refer to the following dashboard view for more information:

Device Manager Performance/P>

Alert Name

Citrix XenMobile Tomcat Service CPU Utilization

Alert Message

The CPU utilization for XenMobile Tomcat service ({0}) on {1} is {2} %.

For more information about machine see Alert Context section.

Target

XenMobile Tomcat Service

Enabled by default

Yes

Health States

Monitor State	Health State
Successful	Healthy
Unsuccessful	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false
Threshold	90
NumberOfSamples	2

Top

Citrix XenMobile Tomcat Service Virtual Memory Usage

Display Name

Citrix XenMobile Tomcat Service Virtual Memory Usage

Description

Monitors virtual memory usage for the XenMobile Tomcat service.

Knowledge Article

Summary

This monitor checks how much virtual memory is being used by XenMobile Tomcat Service. If virtual memory usage reaches the threshold, warning state alert will be generated.

This monitor is disabled by default. Adjust the threshold value if you choose to enable it.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.
Threshold	Threshold for virtual memory usage in megabytes. Examine the data collected by corresponding performance rule before adjustment. The default value is 1000 MB.

Resolutions

Please refer to the following dashboard view for more information:

Device Manager Performance

Alert Name

Citrix XenMobile Tomcat Service Virtual Memory Usage

Alert Message

Virtual memory usage for XenMobile Tomcat service ({0}) on {1} has reached {2} MB.

For more information about machine see Alert Context section.

Target

XenMobile Tomcat Service

Enabled by default

Health States

Monitor State	Health State
Successful	Healthy
Unsuccessful	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false
Threshold	1000

Top

Citrix XenMobile Tomcat Service Working Set Size

Display Name

Citrix XenMobile Tomcat Service Working Set Size

Description

Monitors working set size for the XenMobile Tomcat service.

Knowledge Article

Summary

This monitor checks working set size for XenMobile Tomcat Service. If working set size reaches the threshold, warning state alert will be generated.

This monitor is disabled by default. Adjust the threshold value if you choose to enable it.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.
Threshold	Threshold for working set size in megabytes. Examine the data collected by corresponding performance rule before adjustment. The default value is 1000 MB.

Resolutions

Please refer to the following dashboard view for more information:

Device Manager Performance

Alert Name

Citrix XenMobile Tomcat Service Working Set Size

Alert Message

Working set size for XenMobile Tomcat service ({0}) on {1} has reached {2} MB.

For more information about machine see Alert Context section.

Target

XenMobile Tomcat Service

Enabled by default

Health States

Monitor State	Health State
Successful	Healthy
Unsuccessful	Warning

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false
Threshold	1000

Top

ZDM Database Base

Citrix XenMobile Device Manager Database Availability Status

Display Name

Citrix XenMobile Device Manager Database Availability Status

Description

Monitors whether the XenMobile Device Manager Database can be reached from Device Manager machine.

Knowledge Article

Summary

This monitor generates an error state alert if database becomes unavailable from Device Manager. Check Device Manager database connection settings.

Configuration

Following configuration parameters are customizable:

IntervalSeconds	The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.
SyncTime	The synchronization time specified by using a 24-hour format. No default value specified.
Debug	Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Alert Name

Citrix XenMobile Device Manager Database Not Reachable

Alert Message

Device manager database ({0}) is unreachable from device manager ({1}).

Error message: 
{2}

For more information about the database machine see Alert Context section.

Target

ZDM Database Base

Enabled by default

Yes

Health States

Monitor State	Health State
Successful	Healthy
Unsuccessful	Critical

Overridable parameters

Parameter	Default Value
IntervalSeconds	300
SyncTime
Debug	false

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Rules

XenMobile Tomcat Service

Tomcat Service CPU Utilization (Performance DB)

Display Name	Tomcat Service CPU Utilization (Performance DB)
Description	Collects CPU utilization percentage for Tomcat service.
Knowledge Article	Summary This rule collects data about CPU resources utilization by XenMobile Tomcat Service. Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).
Target	XenMobile Tomcat Service
Enabled by default	Yes
Category	PerformanceCollection
Generate Alert	False
Object Name	XenMobile Tomcat Service CPU Utilization Rule - $Target/Property[Type="Comtrade.Citrix.XenMobile.Service.Base"]/ServiceName$ ($Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$)
Counter Name	Tomcat Service CPU Utilization

Overridable parameters

Parameter	Default Value
IntervalSeconds	900
SyncTime
Debug	false

Top

Tomcat Service Virtual Memory Usage (Performance DB)

Display Name	Tomcat Service Virtual Memory Usage (Performance DB)
Description	Collects virtual memory usage in megabytes for Tomcat service.
Knowledge Article	Summary This rule collects data about virtual memory usage by XenMobile Tomcat Service. Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).
Target	XenMobile Tomcat Service
Enabled by default	Yes
Category	PerformanceCollection
Generate Alert	False
Object Name	XenMobile Tomcat Service Memory Usage Rule - $Target/Property[Type="Comtrade.Citrix.XenMobile.Service.Base"]/ServiceName$ ($Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$)
Counter Name	Tomcat Service Virtual Memory Usage

Overridable parameters

Parameter	Default Value
IntervalSeconds	900
SyncTime
Debug	false

Top

Tomcat Service Working Set Size (Performance DB)

Display Name	Tomcat Service Working Set Size (Performance DB)
Description	Collects working set size in megabytes for Tomcat service.
Knowledge Article	Summary This rule collects data about working set size for XenMobile Tomcat Service. Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).
Target	XenMobile Tomcat Service
Enabled by default	Yes
Category	PerformanceCollection
Generate Alert	False
Object Name	XenMobile Tomcat Service Working Set Size Rule - $Target/Property[Type="Comtrade.Citrix.XenMobile.Service.Base"]/ServiceName$ ($Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$)
Counter Name	Tomcat Service Working Set Size

Overridable parameters

Parameter	Default Value
IntervalSeconds	900
SyncTime
Debug	false

Top

Roll-up Monitors

Target	Category	Display Name	Roll-up Algorithm
Citrix Management
	ConfigurationHealth
	ConfigurationHealth	XenMobile Root Configuration Dependency Monitor	WorstOf
	PerformanceHealth
	PerformanceHealth	XenMobile Root Performance Dependency Monitor	WorstOf
	SecurityHealth
	SecurityHealth	XenMobile Root Security Dependency Monitor	WorstOf
	AvailabilityHealth
	AvailabilityHealth	XenMobile Root Availability Dependency Monitor	WorstOf
XenMobile
	ConfigurationHealth
		Device Manager Configuration Dependency Monitor	WorstOf
		AppController Configuration Dependency Monitor	WorstOf
	PerformanceHealth
		AppController Performance Dependency Monitor	WorstOf
		Device Manager Performance Dependency Monitor	WorstOf
	SecurityHealth
		AppController Security Dependency Monitor	WorstOf
		Device Manager Security Dependency Monitor	WorstOf
	AvailabilityHealth
		AppController Availability Dependency Monitor	WorstOf
		Device Manager Availability Dependency Monitor	WorstOf
Device Manager
	ConfigurationHealth
		Database Configuration Dependency Monitor	WorstOf
		Tomcat Service Configuration Dependency Monitor	WorstOf
		Devices Configuration Dependency Monitor	WorstOf
	PerformanceHealth
		Database Performance Dependency Monitor	WorstOf
		Tomcat Service Performance Dependency Monitor	WorstOf
		Devices Performance Dependency Monitor	WorstOf
	SecurityHealth
		Database Security Dependency Monitor	WorstOf
		Tomcat Service Security Dependency Monitor	WorstOf
		Devices Security Dependency Monitor	WorstOf
	AvailabilityHealth
		Database Availability Dependency Monitor	WorstOf
		Tomcat Service Availability Dependency Monitor	WorstOf
		Devices Availability Dependency Monitor	WorstOf

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Tasks

Target

Display Name

Description

Parameters

XenMobile Device Manager Computer Role

Uninstall Citrix MPXM Agent

Performs silent uninstallation of Citrix Management Pack Agent for XenMobile on Device Manager

---

XenMobile Device Manager Computer Role

Install Citrix MPXM Agent

Installs Citrix Management Pack Agent for XenMobile on the Device Manager.

Parameters:
- AgentInstallationSource: Agent installation and configuration source is specified as either with the management server name where XenMobile MP was installed or with the UNC path where XenMobile MP Agent installation and configuration files exist. If not specified, the task tries to identify the management server automatically.
- AgentInstallationDestination: Specify the agent installation destination folder optionally.
- UpgradeAgent: If true, the existing agent is removed initially and then the new one is installed. Before the agent is upgraded, put the managed node in the maintenance during the installation.

Parameter	Def.value
AgentInstallationDestination
AgentInstallationSource
UpgradeAgent	false
Debug	false

Citrix XenMobile Windows Service

Stop Service

Attempts to stop the Windows service.

Parameter	Def.value
TimeoutSeconds	300

Citrix XenMobile Windows Service

Start Service

Attempts to start the Windows service.

Parameter	Def.value
TimeoutSeconds	300

XenMobile Device Manager Computer Role

Check Requirements and Configuration for Citrix MPXM Agent

Checks if a Citrix system meets the requirements for Citrix Management Pack Agent for XenMobile.

---

XenMobile Device Manager Computer Role

Check Installation Prerequisites for Citrix MPXM Agent

Checks if a Citrix system meets the requirements for Citrix Management Pack Agent for XenMobile installation.

Parameter	Def.value
AgentInstallationSource

XenMobile Device Manager Computer Role

Collect Support Information for Citrix MPXM Agent

Collects support information for Citrix Management Pack Agent for XenMobile.

---

Views

Folder	Display Name	Description	Target	Category
Citrix Library	Citrix Management Topology	This view displays topology for all Citrix Management Packs.	Citrix Management	Topology
Citrix Library	XenMobile Device Manager Computers	This view displays all computers with XenMobile Device Manager installed.	Logical Entity	HealthState
Citrix XenMobile	Device Manager Performance	Displays Performance View for Device Manager.	Device Manager	Performance
Citrix XenMobile	Device Manager State	Displays the XenMobile components health topology.	Device Manager	HealthState
Citrix XenMobile	XenMobile Alerts	Displays XenMobile alerts.	XenMobile	Alerts
Citrix XenMobile	XenMobile State	Displays XenMobile environment state.	XenMobile	StateCollection
Citrix XenMobile	XenMobile Topology	Displays the XenMobile components health topology.	XenMobile	Topology

Diagnostics

Target	Display Name	Description
Mobile Devices	Display All Noncompliant Devices	Gathers information about noncompliant devices.
Mobile Devices	Display Blacklist Noncompliant Devices	Gathers information about noncompliant devices to blacklisted apps policy.
Mobile Devices	Display Whitelist Noncompliant Devices	Gathers information about noncompliant devices to whitelisted apps policy.
Mobile Devices	Display Password Noncompliant Devices	Gathers information about noncompliant devices to password policy.
Mobile Devices	Display Rooted Devices	Gathers information about rooted devices.
Mobile Devices	Display Devices w/o Local Encryption	Gathers information about noncompliant devices to local encryption policy.

Disabled by Default

Disabled Monitors

XenMobile Tomcat Service

Monitor	Management Pack
Citrix XenMobile Tomcat Service Working Set Size	Citrix Management Pack for XenMobile
Citrix XenMobile Tomcat Service Virtual Memory Usage	Citrix Management Pack for XenMobile

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