Management Pack Reference Guide

Citrix SCOM Management Pack for XenMobile Reference Guide

About

Citrix Management Pack Library

Display Name Citrix Management Pack Library
Version 1.0.8.0
Description Common definitions for Citrix Management Packs.

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Citrix Management Pack for XenMobile

Display Name Citrix Management Pack for XenMobile
Version 1.4.23.0
Description This management pack provides monitoring functionality for Citrix XenMobile.

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Discoveries

Target Display Name Description Enabled by default Discovery interval
Device Manager Device Manager Database Discovery
Discovers Device Manager database.
Yes 14400 sec
XenMobile Device Manager Computer Role Device Manager Discovery
Discovers Device Manager.
Yes 14400 sec
Windows Computer Citrix Computer Discovery
Discovers managed nodes with Citrix software installed on it.
Yes 3600 sec
XenMobile Device Manager Computer Role XenMobile MP Agent Service Discovery
Discovers MP Agent service.
Yes 14400 sec
Windows Computer Device Manager Computer Role Discovery
Discovers the computer where Device Manager is installed.
Yes 14400 sec
Device Manager Tomcat Service Discovery
Discovers Tomcat service on Device Manager.
Yes 14400 sec
Device Manager AppController Discovery
Discovers XenMobile AppController.
Yes 14400 sec
Citrix Management Populate Citrix Library Root
Populates Citrix Library Root.
Yes ---
XenMobile Populate XenMobile Root With AppControllers
Populates XenMobile Root with AppControllers.
Yes ---
XenMobile Populate XenMobile Root With Device Managers
Populates XenMobile Root with Device Managers.
Yes ---

Monitors

Application Controller

Citrix XenMobile AppController Availability Status

Display Name Citrix XenMobile AppController Availability Status
Description
Monitors whether the XenMobile AppController can be reached from Device Manager machine.
Knowledge Article
Summary

This monitor generates error state alert if AppController web console becomes unavailable from Device Manager.

If you have purchased XenMobile Enterprise Edition and are using Device Manager with App Controller to provide apps to your Worx Home users, configure the Device Manager server so it can communicate with the App Controller server. Conversely, the App Controller server needs to be configured so it can communicate with the Device Manager server.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Alert Name Citrix XenMobile AppController Not Reachable
Alert Message
AppController ({0}) is unreachable from device manager ({1}).

For more information about the AppController see Alert Context section.
Target Application Controller
Enabled by default Yes

Health States
Monitor State Health State
Successful Healthy
Unsuccessful Critical

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false

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Citrix MPXM Agent Service

Management Pack Agent Service Operational Status

Display Name Management Pack Agent Service Operational Status
Description
Monitors if the Citrix Management Pack Agent for XenMobile service is operational.
Knowledge Article
Summary

The mandatory Citrix XenMobile Management Pack's service is not operational. Check alert message for more details.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Alert Name Citrix MPXM Agent Not Operational
Alert Message
The "Citrix MPXM Agent" service on computer {0} is not operational.

Agent Error: 
{1}
Target Citrix MPXM Agent Service
Enabled by default Yes

Health States
Monitor State Health State
AgentOperational Healthy
AgentNotOperational Critical

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false

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Management Pack Agent Service State

Display Name Management Pack Agent Service State
Description
Monitors the Citrix Management Pack Agent for XenMobile mandatory service.
Knowledge Article
Summary

The mandatory Citrix XenMobile Management Pack's service is not running.

Configuration

Following configuration parameters are customizable:

CheckStartupType

This may only be set to true or false. If set to false, then alerts will be triggered no matter what the startup type is set to. Default is true.

Causes

A service can stop for many reasons, including:

  • The service was stopped by an administrator.

  • The service encountered an exception that stopped it.

  • The service was improperly configured, which prevented it from starting.

  • Another service, that this service is dependent on, was stopped.

Resolutions

Start the service from the "Citrix MPXM Agent Service Tasks" list.

Alert Name Citrix MPXM Agent service stopped
Alert Message
The "Citrix MPXM Agent" service on computer '{0}' has stopped running.
Target Citrix MPXM Agent Service
Enabled by default Yes

Health States
Monitor State Health State
ServiceRunning Healthy
ServiceNotRunning Critical

Overridable parameters
Parameter Default Value
CheckStartupType true

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Device Manager

Citrix XenMobile Device Manager License Error

Display Name Citrix XenMobile Device Manager License Error
Description
Monitors for license related errors on XenMobile Device Manager.
Knowledge Article
Summary

This monitor generates warning state alert if XenMobile Device Manager detects any problems with the license.

Alert message shows more details about particular error.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Alert Name Citrix XenMobile Device Manager License Error
Alert Message
There is an issue with License for XenMobile Device Manager on host "{0}". Check Error Message for further info.

Error Message: {1}

For more information about machine see Alert Context section.
Target Device Manager
Enabled by default Yes

Health States
Monitor State Health State
Successful Healthy
Unsuccessful Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false

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Citrix XenMobile Device Manager License Expiration

Display Name Citrix XenMobile Device Manager License Expiration
Description
Monitors license status of the XenMobile Device Manager.
Knowledge Article
Summary

This monitor issues alerts about imminent license expiry. When number of days left before the expiry is equal or less than the threshold, the monitor gets in the warning state. Critical state is triggered once “number of days” reaches zero.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

WarningThreshold

Warning threshold for number of days left before license expiry. The default value is 10.

Alert Name Citrix XenMobile Device Manager License Expiration
Alert Message
License for XenMobile Device Manager on host "{0}" expires in {1} day(s).

For more information about machine see Alert Context section.
Target Device Manager
Enabled by default Yes

Health States
Monitor State Health State
Success Healthy
Warning Warning
Critical Critical

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false
WarningThreshold 10

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Mobile Devices

Blacklist Compliance Monitor

Display Name Blacklist Compliance Monitor
Description
Monitors if the number of devices with blacklisted applications exceeds threshold.
Knowledge Article
Summary

This monitor checks number of noncompliant devices due to blacklisted applications installed. If the number reaches the threshold, warning state alert will be generated.

XenMobile Device Compliance feature includes checking the attributes of the device against a list of acceptable operational conditions. Device Manager administrator can configure Automated Actions that would trigger an event when a user device is out of compliance.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Threshold

Threshold for number of noncompliant devices. The default value is 1.

Alert Name Too many blacklist noncompliant devices
Alert Message
Number of blacklist noncompliant devices permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display Blacklist Noncompliant Devices" from State Change Events tab in Health Explorer.
Target Mobile Devices
Enabled by default Yes

Health States
Monitor State Health State
Compliant Healthy
Noncompliant Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false
Threshold 1

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Local Encryption Compliance Monitor

Display Name Local Encryption Compliance Monitor
Description
Monitors if the number of devices without local encryption exceeds threshold.
Knowledge Article
Summary

This monitor checks the number of noncompliant devices due to the lack of local encryption. If the number reaches the threshold, warning state alert will be generated.

XenMobile Device Compliance feature includes checking the attributes of the device against a list of acceptable operational conditions. Device Manager administrator can configure Automated Actions that would trigger an event when a user device is out of compliance.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Threshold

Threshold for number of noncompliant devices. The default value is 1.

Alert Name Too many devices without local encryption
Alert Message
Number of devices without local encryption permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display Devices w/o Local Encryption" from State Change Events tab in Health Explorer.
Target Mobile Devices
Enabled by default Yes

Health States
Monitor State Health State
Compliant Healthy
Noncompliant Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false
Threshold 1

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Mobile Device Compliance Monitor

Display Name Mobile Device Compliance Monitor
Description
Monitors if the number of noncompliant devices, by any policy, exceeds threshold.
Knowledge Article
Summary

This monitor checks the number of noncompliant devices on XenMobile Device Manager. If the number reaches the threshold, warning state alert will be generated.

XenMobile Device Compliance feature includes checking the attributes of the device against a list of acceptable operational conditions. Device Manager administrator can configure Automated Actions that would trigger an event when a user device is out of compliance.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Threshold

Threshold for number of noncompliant devices. The default value is 1.

Alert Name Too many noncompliant devices
Alert Message
Number of noncompliant devices permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display All Noncompliant Devices" from State Change Events tab in Health Explorer.
Target Mobile Devices
Enabled by default Yes

Health States
Monitor State Health State
Compliant Healthy
Noncompliant Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false
Threshold 1

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Password Compliance Monitor

Display Name Password Compliance Monitor
Description
Monitors if the number devices with weak passwords exceeds threshold.
Knowledge Article
Summary

This monitor checks the number of noncompliant devices due to weak passwords. If the number reaches the threshold, warning state alert will be generated.

XenMobile Device Compliance feature includes checking the attributes of the device against a list of acceptable operational conditions. Device Manager administrator can configure Automated Actions that would trigger an event when a user device is out of compliance.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Threshold

Threshold for number of noncompliant devices. The default value is 1.

Alert Name Too many devices with noncompliant password
Alert Message
Number of password noncompliant devices permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display Password Noncompliant Devices" from State Change Events tab in Health Explorer.
Target Mobile Devices
Enabled by default Yes

Health States
Monitor State Health State
Compliant Healthy
Noncompliant Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false
Threshold 1

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Rooted Device Compliance Monitor

Display Name Rooted Device Compliance Monitor
Description
Monitors if the number of rooted devices exceeds threshold.
Knowledge Article
Summary

This monitor checks number of rooted/jailbroken and thus noncompliant devices. If the number reaches the threshold, warning state alert will be generated.

XenMobile Device Compliance feature includes checking the attributes of the device against a list of acceptable operational conditions. Device Manager administrator can configure Automated Actions that would trigger an event when a user device is out of compliance.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Threshold

Threshold for number of noncompliant devices. The default value is 1.

Alert Name Too many rooted devices
Alert Message
Number of rooted devices permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display Rooted Devices" from State Change Events tab in Health Explorer.
Target Mobile Devices
Enabled by default Yes

Health States
Monitor State Health State
Compliant Healthy
Noncompliant Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false
Threshold 1

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Whitelist Compliance Monitor

Display Name Whitelist Compliance Monitor
Description
Monitors if the number of devices with missing mandatory applications exceeds threshold.
Knowledge Article
Summary

This monitor checks number of noncompliant devices due to missing mandatory applications. If the number reaches the threshold, warning state alert will be generated.

XenMobile Device Compliance feature includes checking the attributes of the device against a list of acceptable operational conditions. Device Manager administrator can configure Automated Actions that would trigger an event when a user device is out of compliance.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Threshold

Threshold for number of noncompliant devices. The default value is 1.

Alert Name Too many whitelist noncompliant devices
Alert Message
Number of whitelist noncompliant devices permitted to connect on device manager "{0}" exceeds threshold.


For more information run the diagnostic task "Display Whitelist Noncompliant Devices" from State Change Events tab in Health Explorer.
Target Mobile Devices
Enabled by default Yes

Health States
Monitor State Health State
Compliant Healthy
Noncompliant Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false
Threshold 1

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XenMobile Device Manager Computer Role

MPAgent Deployment Monitor

Display Name MPAgent Deployment Monitor
Description
Monitors if the XenMobile MP Agent is installed on the Windows computer.
Knowledge Article
Summary

This monitor generates an alert if the XenMobile MP Agent has not been installed on the Device Manager. The monitor shows whether your XenMobile Device Manager is being monitored by XenMobile MP.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Causes

The XenMobile MP Agent is not installed on the Device Manager.

Resolutions

To install the XenMobile MP Agent start the following task from the XenMobile Device Manager Computers view:

Install Citrix MPXM Agent

Alert Name Citrix MPXM Agent Installation
Alert Message
Citrix Management Pack Agent for XenMobile on node "{0}" is not installed!
Target XenMobile Device Manager Computer Role
Enabled by default Yes

Health States
Monitor State Health State
MPAgentInstalled Healthy
MPAgentNotInstalled Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime

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XenMobile Tomcat Service

Citrix XenMobile Device Manager Tomcat Service State

Display Name Citrix XenMobile Device Manager Tomcat Service State
Description
Monitors whether the XenMobile Device Manager mandatory Tomcat service is running.
Knowledge Article
Summary

This monitor checks whether Device Manager Tomcat service is running. Critical state alert is generated if problems occur.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Alert Name Citrix XenMobile Device Manager Tomcat Service Not Running
Alert Message
"XenMobile Device Manager Tomcat Service" ({0}) on {1} is not running.

For more information about machine see Alert Context section.
Target XenMobile Tomcat Service
Enabled by default Yes

Health States
Monitor State Health State
Successful Healthy
Unsuccessful Critical

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false

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Citrix XenMobile Tomcat Service CPU Utilization

Display Name Citrix XenMobile Tomcat Service CPU Utilization
Description
Monitors CPU utilization percentage for the XenMobile Tomcat service.
Knowledge Article
Summary

This monitor checks how much CPU resources are being utilized by XenMobile Tomcat Service. If utilization percentage keeps reaching or going over the threshold for "number of samples" times, warning state alert will be generated.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

NumberOfSamples

The number of event occurrences before alert will be triggered. For example if alert must be triggered after not more than 5 minutes set it to 1 and set it to 4 if 20 minutes is the maximum. The default value is set to 1.

Threshold

Threshold for CPU utilization percentage. Examine the data collected by corresponding performance rule if adjustments are necessary. The default value is 90%.

Resolutions

Please refer to the following dashboard view for more information:

Device Manager Performance/P>

Alert Name Citrix XenMobile Tomcat Service CPU Utilization
Alert Message
The CPU utilization for XenMobile Tomcat service ({0}) on {1} is {2} %.

For more information about machine see Alert Context section.
Target XenMobile Tomcat Service
Enabled by default Yes

Health States
Monitor State Health State
Successful Healthy
Unsuccessful Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false
Threshold 90
NumberOfSamples 2

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Citrix XenMobile Tomcat Service Virtual Memory Usage

Display Name Citrix XenMobile Tomcat Service Virtual Memory Usage
Description
Monitors virtual memory usage for the XenMobile Tomcat service.
Knowledge Article
Summary

This monitor checks how much virtual memory is being used by XenMobile Tomcat Service. If virtual memory usage reaches the threshold, warning state alert will be generated.

This monitor is disabled by default. Adjust the threshold value if you choose to enable it.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Threshold

Threshold for virtual memory usage in megabytes. Examine the data collected by corresponding performance rule before adjustment. The default value is 1000 MB.

Resolutions

Please refer to the following dashboard view for more information:

Device Manager Performance

Alert Name Citrix XenMobile Tomcat Service Virtual Memory Usage
Alert Message
Virtual memory usage for XenMobile Tomcat service ({0}) on {1} has reached {2} MB.

For more information about machine see Alert Context section.
Target XenMobile Tomcat Service
Enabled by default No

Health States
Monitor State Health State
Successful Healthy
Unsuccessful Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false
Threshold 1000

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Citrix XenMobile Tomcat Service Working Set Size

Display Name Citrix XenMobile Tomcat Service Working Set Size
Description
Monitors working set size for the XenMobile Tomcat service.
Knowledge Article
Summary

This monitor checks working set size for XenMobile Tomcat Service. If working set size reaches the threshold, warning state alert will be generated.

This monitor is disabled by default. Adjust the threshold value if you choose to enable it.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Threshold

Threshold for working set size in megabytes. Examine the data collected by corresponding performance rule before adjustment. The default value is 1000 MB.

Resolutions

Please refer to the following dashboard view for more information:

Device Manager Performance

Alert Name Citrix XenMobile Tomcat Service Working Set Size
Alert Message
Working set size for XenMobile Tomcat service ({0}) on {1} has reached {2} MB.

For more information about machine see Alert Context section.
Target XenMobile Tomcat Service
Enabled by default No

Health States
Monitor State Health State
Successful Healthy
Unsuccessful Warning

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false
Threshold 1000

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ZDM Database Base

Citrix XenMobile Device Manager Database Availability Status

Display Name Citrix XenMobile Device Manager Database Availability Status
Description
Monitors whether the XenMobile Device Manager Database can be reached from Device Manager machine.
Knowledge Article
Summary

This monitor generates an error state alert if database becomes unavailable from Device Manager. Check Device Manager database connection settings.

Configuration

Following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds). In general this parameter should not be changed.

SyncTime

The synchronization time specified by using a 24-hour format. No default value specified.

Debug

Used for troubleshooting. When true, writes more information into event log. The default value is set to false.

Alert Name Citrix XenMobile Device Manager Database Not Reachable
Alert Message
Device manager database ({0}) is unreachable from device manager ({1}).

Error message: 
{2}

For more information about the database machine see Alert Context section.
Target ZDM Database Base
Enabled by default Yes

Health States
Monitor State Health State
Successful Healthy
Unsuccessful Critical

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Debug false

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Rules

XenMobile Tomcat Service

Tomcat Service CPU Utilization (Performance DB)

Display Name Tomcat Service CPU Utilization (Performance DB)
Description
Collects CPU utilization percentage for Tomcat service.
Knowledge Article
Summary

This rule collects data about CPU resources utilization by XenMobile Tomcat Service.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Target XenMobile Tomcat Service
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Object Name XenMobile Tomcat Service CPU Utilization Rule - $Target/Property[Type="Comtrade.Citrix.XenMobile.Service.Base"]/ServiceName$ ($Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$)
Counter Name Tomcat Service CPU Utilization

Overridable parameters
Parameter Default Value
IntervalSeconds 900
SyncTime
Debug false

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Tomcat Service Virtual Memory Usage (Performance DB)

Display Name Tomcat Service Virtual Memory Usage (Performance DB)
Description
Collects virtual memory usage in megabytes for Tomcat service.
Knowledge Article
Summary

This rule collects data about virtual memory usage by XenMobile Tomcat Service.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Target XenMobile Tomcat Service
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Object Name XenMobile Tomcat Service Memory Usage Rule - $Target/Property[Type="Comtrade.Citrix.XenMobile.Service.Base"]/ServiceName$ ($Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$)
Counter Name Tomcat Service Virtual Memory Usage

Overridable parameters
Parameter Default Value
IntervalSeconds 900
SyncTime
Debug false

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Tomcat Service Working Set Size (Performance DB)

Display Name Tomcat Service Working Set Size (Performance DB)
Description
Collects working set size in megabytes for Tomcat service.
Knowledge Article
Summary

This rule collects data about working set size for XenMobile Tomcat Service.

Device Manager server runs on an Apache Tomcat web server which is configured as a Windows service and relies on Java software (Java virtual Machine).

Target XenMobile Tomcat Service
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Object Name XenMobile Tomcat Service Working Set Size Rule - $Target/Property[Type="Comtrade.Citrix.XenMobile.Service.Base"]/ServiceName$ ($Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/PrincipalName$)
Counter Name Tomcat Service Working Set Size

Overridable parameters
Parameter Default Value
IntervalSeconds 900
SyncTime
Debug false

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Roll-up Monitors

Target Category Display Name Roll-up Algorithm
Citrix Management
ConfigurationHealth
XenMobile Root Configuration Dependency Monitor WorstOf
PerformanceHealth
XenMobile Root Performance Dependency Monitor WorstOf
SecurityHealth
XenMobile Root Security Dependency Monitor WorstOf
AvailabilityHealth
XenMobile Root Availability Dependency Monitor WorstOf
XenMobile
ConfigurationHealth
Device Manager Configuration Dependency Monitor WorstOf
AppController Configuration Dependency Monitor WorstOf
PerformanceHealth
AppController Performance Dependency Monitor WorstOf
Device Manager Performance Dependency Monitor WorstOf
SecurityHealth
AppController Security Dependency Monitor WorstOf
Device Manager Security Dependency Monitor WorstOf
AvailabilityHealth
AppController Availability Dependency Monitor WorstOf
Device Manager Availability Dependency Monitor WorstOf
Device Manager
ConfigurationHealth
Database Configuration Dependency Monitor WorstOf
Tomcat Service Configuration Dependency Monitor WorstOf
Devices Configuration Dependency Monitor WorstOf
PerformanceHealth
Database Performance Dependency Monitor WorstOf
Tomcat Service Performance Dependency Monitor WorstOf
Devices Performance Dependency Monitor WorstOf
SecurityHealth
Database Security Dependency Monitor WorstOf
Tomcat Service Security Dependency Monitor WorstOf
Devices Security Dependency Monitor WorstOf
AvailabilityHealth
Database Availability Dependency Monitor WorstOf
Tomcat Service Availability Dependency Monitor WorstOf
Devices Availability Dependency Monitor WorstOf

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Tasks

Target Display Name Description Parameters
XenMobile Device Manager Computer Role Uninstall Citrix MPXM Agent
Performs silent uninstallation of Citrix Management Pack Agent for XenMobile on Device Manager
---
XenMobile Device Manager Computer Role Install Citrix MPXM Agent
Installs Citrix Management Pack Agent for XenMobile on the Device Manager.

Parameters:
- AgentInstallationSource: Agent installation and configuration source is specified as either with the management server name where XenMobile MP was installed or with the UNC path where XenMobile MP Agent installation and configuration files exist. If not specified, the task tries to identify the management server automatically.
- AgentInstallationDestination: Specify the agent installation destination folder optionally.
- UpgradeAgent: If true, the existing agent is removed initially and then the new one is installed. Before the agent is upgraded, put the managed node in the maintenance during the installation.
Parameter Def.value
AgentInstallationDestination
AgentInstallationSource
UpgradeAgent false
Debug false
Citrix XenMobile Windows Service Stop Service
Attempts to stop the Windows service.
Parameter Def.value
TimeoutSeconds 300
Citrix XenMobile Windows Service Start Service
Attempts to start the Windows service.
Parameter Def.value
TimeoutSeconds 300
XenMobile Device Manager Computer Role Check Requirements and Configuration for Citrix MPXM Agent
Checks if a Citrix system meets the requirements for Citrix Management Pack Agent for XenMobile.
---
XenMobile Device Manager Computer Role Check Installation Prerequisites for Citrix MPXM Agent
Checks if a Citrix system meets the requirements for Citrix Management Pack Agent for XenMobile installation.
Parameter Def.value
AgentInstallationSource
XenMobile Device Manager Computer Role Collect Support Information for Citrix MPXM Agent
Collects support information for Citrix Management Pack Agent for XenMobile.
---

Views

Folder Display Name Description Target Category
Citrix Library Citrix Management Topology
This view displays topology for all Citrix Management Packs.
Citrix Management Topology
Citrix Library XenMobile Device Manager Computers
This view displays all computers with XenMobile Device Manager installed.
Logical Entity HealthState
Citrix XenMobile Device Manager Performance
Displays Performance View for Device Manager.
Device Manager Performance
Citrix XenMobile Device Manager State
Displays the XenMobile components health topology.
Device Manager HealthState
Citrix XenMobile XenMobile Alerts
Displays XenMobile alerts.
XenMobile Alerts
Citrix XenMobile XenMobile State
Displays XenMobile environment state.
XenMobile StateCollection
Citrix XenMobile XenMobile Topology
Displays the XenMobile components health topology.
XenMobile Topology

Diagnostics

Target Display Name Description
Mobile Devices Display All Noncompliant Devices
Gathers information about noncompliant devices.
Mobile Devices Display Blacklist Noncompliant Devices
Gathers information about noncompliant devices to blacklisted apps policy.
Mobile Devices Display Whitelist Noncompliant Devices
Gathers information about noncompliant devices to whitelisted apps policy.
Mobile Devices Display Password Noncompliant Devices
Gathers information about noncompliant devices to password policy.
Mobile Devices Display Rooted Devices
Gathers information about rooted devices.
Mobile Devices Display Devices w/o Local Encryption
Gathers information about noncompliant devices to local encryption policy.

Disabled by Default

Disabled Monitors

XenMobile Tomcat Service

Monitor Management Pack
Citrix XenMobile Tomcat Service Working Set Size Citrix Management Pack for XenMobile
Citrix XenMobile Tomcat Service Virtual Memory Usage Citrix Management Pack for XenMobile

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