Self-service search for Content Collaboration

Use the self-service search to get insight into the user events associated with the Content Collaboration data source. User events such as delete, download, upload, login, create that are performed on the Citrix Content Collaboration service are displayed on the self-service search page.

For more information on the search functionalities, see Self-service search.

Select the Content Collaboration data source

To view the events, select Content Collaboration from the list, select the time period, and then click Search.

Content collaboration selects

On the self-service search page, use the facets and the search box to filter the events.

Content collaboration overview page

Select the facets to filter events

Use the following facets that are associated to the Content Collaboration data source.

Content collaboration facets

  • Is Employee- Search events based on the employment status of the users in your enterprise.

  • Operation Name- Search events based on the user operations such as browse, copy, create.

  • Byte Total- Search events based on the size of files downloaded.

For example, you want to view the events of users who have downloaded files in the last one month and the total bytes downloaded in between 0–50 MB. Select Download in the Operation Name facet and 0–50 MB in the Bytes Total facet. Select the time period. The search page displays the events corresponding to the download operation.

Content collaboration facet selection

Specify search query to filter events

When you place your cursor in the search box, you get the list of search suggestions for the Content Collaboration data source. Use the search suggestions to specify your query and filter the events.

Content collaboration dimensions

You can also use operators in your search queries to narrow the focus of your search. For more information on the valid operators, see Use search query in the search box to filter events.

For example, you want to search for the events originating from India and file size is greater than 900,000 bytes. Specify the following query as shown in the figure.

  1. Enter “Co” in the search box to get the related suggestions.

    Content collaboration search query 1

  2. Click Country, the equal sign, and then specify the value “India”.

    Content collaboration search query 2

    Content collaboration search query 3

  3. Use the AND and > operators, and the file size to complete your search query.

    Content collaboration search query 4

  4. Select the time period and click Search to view the events based on your search query.