Citrix Application Delivery Management service

Web Insight dashboard

The improved Web Insight feature is augmented and provides visibility into detailed metrics for web applications, clients, and Citrix ADC instances. This improved Web Insight enables you to evaluate and visualize the complete application from the perspectives of performance and usage together. As an administrator, you can view Web Insight for:

  • An application. Navigate to Applications > Dashboard, click an application, and select Web Insight tab to view the detailed metrics. For more information, see Application Usage Analytics.

  • All applications. Navigate to Applications > Web Insight and click each tab (Applications, Clients, Instances) to view the following metrics:

    Applications Clients Instances
    Application with Response Time Anomalies Clients Instance Metrics
    Applications Geo Locations Applications
    Servers HTTP Request Methods Domains
    Domains HTTP Response Status URLs
    Geo Locations URLs HTTP Request Methods
    URLs Operating System HTTP Response Status
    HTTP Request Methods Browsers Clients
    HTTP Response Status SSL Errors Servers
    SSL Errors SSL Usage Operating System
    SSL Usage   Browsers

    Web Insight

In each metric, you can view the top 5 results. You can click to drill down further to analyze the issue and take troubleshooting actions faster.


In some scenarios, Citrix ADC might not be able to calculate the RTT values for some transactions. For such transactions, Citrix ADC sends the value as zero to Citrix ADM and Citrix ADM displays RTT as < 1 ms.

For example, consider that you want to analyze the server network latency for 1-month time duration and take decision whether to scale up or scale down the production environment. To analyze this:

  1. Select Last 1 Month from the list and from the Applications tab, scroll down to Servers, and click a server.

    App Web Insight

    The metrics details for the selected server are displayed.

  2. Select the Server Network Latency tab to analyze the latency.

    Server network latency

    The average latency indicates 10.01s and from the graph, you can analyze that the server network latency for the last 1 month seems to be high. As an administrator, you can take decision to scale up the production environment.

    For more information on Web Insight use case, see Web Insight.

Web Insight dashboard