Web Insight dashboard

The improved Web Insight feature is augmented and provides visibility into detailed metrics for web applications, clients, and Citrix ADC instances. This improved Web Insight enables you to evaluate and visualize the complete application from the perspectives of performance and usage together. As an administrator, you can view Web Insight for:

• An application. Navigate to Applications > Dashboard, click an application, and select Web Insight tab to view the detailed metrics. For more information, see Application Usage Analytics.

• All applications. Navigate to Applications > Web Insight and click each tab (Applications, Clients, Instances) to view the following metrics:

  Applications	Clients	Instances
  Application with Response Time Anomalies	Clients	Instance Metrics
  Applications	Geo Locations	Applications
  Servers	HTTP Request Methods	Domains
  Domains	HTTP Response Status	URLs
  Geo Locations	URLs	HTTP Request Methods
  URLs	Operating System	HTTP Response Status
  HTTP Request Methods	Browsers	Clients
  HTTP Response Status	SSL Errors	Servers
  SSL Errors	SSL Usage	Operating System
  SSL Usage		Browsers

  

In each metric, you can view the top 5 results. You can click to drill down further to analyze the issue and take troubleshooting actions faster.

Note

In some scenarios, Citrix ADC might not be able to calculate the RTT values for some transactions. For such transactions, Citrix ADM displays the RTT values as

• NA – Displays when the ADC instance cannot calculate the RTT.
• < 1ms – Displays when the ADC instance calculates the RTT in decimals between 0 ms and 1 ms. For example, 0.22 ms.

View details for cipher related issues

Under SSL Errors, you can view details for the following SSL parameters:

• Cipher mismatch

• Unsupported Ciphers

Under SSL errors, click an SSL parameter (Cipher Mismatch or Unsupported Ciphers) to view details such as the SSL cipher name, the recommended actions, and the details of the affected applications and clients.

The details page appears for the selected SSL parameter. You can:

• Review the suggestions provided in the Recommended Actions

• View the cipher names and number of occurrences under SSL Cipher

• View the total applications and clients affected

Click the SSL Cipher name to see the application and client details.

Other use case

Consider that you want to analyze the server network latency for 1-month time duration and take a decision whether to scale up or scale down the production environment. To analyze this:

1. Select Last 1 Month from the list and from the Applications tab, scroll down to Servers, and click a server.

   

   The metrics details for the selected server are displayed.

2. Select the Server Network Latency tab to analyze the latency.

   

   The average latency indicates 10.01s and from the graph, you can analyze that the server network latency for the last 1 month seems to be high. As an administrator, you can take a decision to scale up the production environment.